Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

USPS Ground Advantage no longer does set price for 13 ounces to 15.9 ounces?!

Just today I have noticed that I can no longer ship a package that is less than 15.9 ounces for the price that 13 ounces to 16 ounces usually runs. What is going on? I had a 15.2 ounce package and now I have to pay for like over a pound shipping ($8....

Item untracked

Has anyone ever had an untracked item? What does this mean?

International blvd in Illinois. Is this a real address for eBay. I don’t send out of country.

Buyer from Deutchland. He paid 9$ for me to send a jacket to this address

What is up with USPS?

I always had decent luck with USPS, that is, up until a few months ago. Now, it seems that about 60% of the packages I receive or ship get stuck somewhere. Right now I'm waiting on a package that should have been here a week ago. One of the worst one...

When to use the "Freight: Oversized " option when setting up a listing

Hello. I'm a casual seller with a question on shipping. The listing setup page seems to have changed since I used it last. How do I know when it would be necessary to use the "Freight: Oversized" option under Shipping Method? My other options are "Lo...

Shipping label is higher than buyer paid & no sales tax was charged

I sold an item, already have my setting to give buyers my shipping label discount. Amount buyer paid is lower then the shipping label cost and ebay also did not charge sales tax to buyer even though their state is included to collect sales tax from. ...

Seller clain he can't send me the goods

I bought from a Korean seller few items and I asked them to combine and ship to me. The seller accepted, but informed me that he can't ship at the moment because of the situation in my country (I live in Israel, situation is not the best, but postal ...

Resolved! Post Office Issues

Has anyone encountered this at the post office? I brought a box to be mailed, put in the proper area to be sent out. The tracking said an individual picked up the item and it was delivered within 30 minutes but that's not possible because the shippin...

Excluding shipping locations

While trying to create a new shipping policy, I am not offered the option to "save" when I excude Hawaii/Alaska, etc. This is true on both my mobile and on the web.

package has been sent to the wrong place and the sellers aren't trying to give my money back!

so I had order an Nintendo switch dock about and was waiting for it to get to me, now today i was about to go to sleep and i had gotten an notification saying it was out for delivery and it coming to day so i look at the tracking info and it said it ...

Question about how "item not as described" is defined

I bought a product that I found out after purchasing was made in 2 different versions. Nothing in the seller's description was incorrect, however the details of which version weren't noted, and although pictures would have allowed me to identify the ...

Double shipping payments

Why does the buyer and the seller pay for shipping? The buyer paid $10 for shipping and I had $10 held for shipping. That doesn't seem right.

Ebay shipping label q

I am just now able to use the ebay shipping labels. Its a lot less expensive which is great. I thought I had set shipping option to ebay shipping but the buyers at checkout are still paying usps prices. Does ebay shipping label also include priority ...

Buyer did not receive package, tracking states delivered.

I really did not want to post for help, thought I could get this information online. I have seen several different answers to this question. What is the definitive answer? Does there not have to be one? Customer bought item. Tracking states it was de...

Shipping

Hi, I have an item that sold, I went to go get the shipping label and saw that the shipping option was only UPS ground Saver, well I never ship using UPS only USPS and that's always ground advantage it even states that the buyer selected ground advan...