Shipping

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eBay Tracking Status Updates

On October 20, we experienced an issue affecting USPS transactions on eBay where tracking updates may not have appeared on eBay, even though they were visible on USPS public tracking. If your transactions were affected, we will apply seller protectio...

How do I see the expected delivery date promised by ebay?

When I purchase postage, the postage form tells me the date the buyer expects the item. Where do I find that info AFTER the postage is bought and the item is shipped. I know that it's stored somewhere because I've called ebay and they've given it to ...

How to issue a single partial shipping refund to a buyer who bought a bunch of items from me?

I had a buyer come through and make offers on 38 items yesterday and of course we discussed a partial refund for a combined shipping discount... and it's going to be a significant discount. I shipped the package today and now I am back home and confu...

Never got it

I ordered a small item On eBay. A sticker to be particular. It tells me it was delivered at 7:15 AM and it was not delivered. How do you handle this?

Resolved! eBay Standard Envelope - Weight Concern [w/ Pokemon Cards]

Does anyone know how stringent the weight requirement is on eBay Standard envelope service? I've just began using it, and have been avoiding sending anything that weighs over 3oz to avoid any delays in the shipping process. To save on weight, I tried...

Resolved! No option to adjust item weight after item sold?

I have an item that has sold, but I underestimated the weight and need to adjust it. From the "Manage Orders Awaiting Shipment" page I've clicked "Get Shipping Label" which takes me to the "Ship Your Order" page shown in the screenshot below. Only op...

Buyer got wrong package

I have encountered something I've never encountered before and wanted to see if anybody knows how to go forward. I sold an item, printed off labels, packaged it, labeled and mailed it like I always do. According to the tracking the item went to where...

eBay Shipping Supplies - Compostable Polymailers

eBay shipping supplies store recently switched from standard polymailers to compostable polymailers. Got a shipment of them this week, bought with my store supply coupon, and here's the verdict: They are a bit lighter weight and more flexible than th...

Item trapped in Italian Customs

Hi Guys,A customer purchased an item from me which was posted out on Nov 19th.It still hasn't arrived and is apparently trapped in Italian customs.Royal Mail's website suggests that Poste Italiane have an issue with their computer systems and a huge ...

Resolved! Ebay Standard Envelope- Scammers..The USPS response and EBay response..... causing lots of problems

Dear Ebayers,HI!( first post here!)I'm using Ebay Standard Envelope to ship seeds . Small orders under $3 mostly. And the amount of Ebay standard envelopes that I've sent not even scanned into possession is 14... the amount marked accepted but tracki...

Fedex, and UPS are integrated shippers with porch pirates.

Porch pirates pirates follow Fedex, and UPS trucks because they deliver mostly packages. That's the most organized way for porch pirates to operate. That's the business model of porch pirates other than random opportunistic theft. I've had a much hig...

I need a shipping label for this item that didn't fit. I thought I sent you all the info before.

Your tracking #: 9261 2903 0322 5900 06064414 42. I never received a shipping label so I could return this. It is a padded bra camisole in black, size L and it's way too small. I hope you respond back before my refund expires. Thank you, Deborah

free shipping lables

I have been thinking about free shipping. If I put that on my items does that mean I will have to ship through another service such as Pirate ship

my shipping label was to be $8.50, when it printed the label it cost $16.97. Can i cancel the sale a

Can i cancel the sale, not use the label and get a credit?

Resolved! Reshipper is Portland

Someone bought a sports card from me. I only have 35 transactions, so I wasn't aware of re-shippers. I sent the package to Portland on April 29. It got to Portland May 3. Then the tracking said forwarding to next location for 3 days until May 6. Stil...

USPS Registered Mail for High Value Item

Hello, I would like to ship out a high value collectible item using Registered mail, but I hate to stand in line at the post office. Once I create the shipment/label on eBay for whatever service I'm using (e.g. priority, ground advantage), is the onl...