Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Put tracking number on wrong order won’t let me change it

I need help!! I can’t contact anyone. I put in the wrong tracking on an order and it won’t allow me to change it, if anyone could help me out please contact me I don’t know what to do. This is through USPS but I need eBay to change it

Resolved! Cancelled Shipping Label

Can anyone enlighten me as to where I can see what shipping labels I have requested to cancel as well as the status of that request.I have cancelled several shipping labels in the past and I never get a confirmation of receiving a refund. I have my p...

USPS Shipping problems

Can Ebay NOT Post something to let all buyer be aware of the PROBLEMS USPS is having all over the country in shipping our items to our customers.IT WOULD BE NICE.

Ebay shipping labels Credit?

Who is considered the "PC Postage Entity" for mailing labels? Is it EBAY ?I recently opened 4 disputes (with the USPS) for a USPS Short Paid Fee that was charged to me on my monthly EBay invoice.The disputes were approved, I called the USPS today and...

Resolved! Calculated shipping?

I've been on stock up mode for a couple months now just letting older items float my account. So I have noticed on my few sales per week that the buyer is paying the exact same price for shipping as i am charged to buy shipping. then the fee comes in...

Bulk Postage Labels Bug

HiIt seems that today when labels are exported it is putting each label on its own sheet meaning if 7 labels are printed they waste 7 a4 pieces of paper everyday previously these were 4 per page.Please can this be rectified, due to creating alot of w...

Failed delivery being returned to sender

I have made a recent purchase on ebay for a blood pressure machine, I noticed on the tracking that it said "delayed waiting to be processed for delivery" well past the delivery date. (im the buyer) I have called Australia post and asked them why this...

Return to Sender Strange Issue

Had an issue with a package I recently sent to a buyer. First it was sent to the incorrect post office and had to be routed back to the correct destination post office. Once it arrived at the correct post office it almost immediately was scanned retu...

Is USPS tracking currently down?

Is it just me or is anyone else having problems checking their tracking numbers directly from usps.com (not from ebay)? I've tried a handful of them and I've gotten errors after the page trying to load for a long time except for like one tracking num...

Fed Ex & UPS shipping rates are ALWAYS more than quoted price

This is just a warning to newer sellers. When you purchase a shipping label through Ebay using Fed Ex or UPS, the quoted rates on the Ebay calculator are almost ALWAYS wrong. The Ebay calculator shows shipping rates that are much cheaper than they ac...

Shipped jewelry to Australia, customs stopped and can't resolve.

UPDATE…Thank you for all the help. I used the facebook ebay to send a message. I had the buyer cancel the case and I was then able to refund her the money. They helped me and verified that all was complete. I am so grateful. i need help and can't bel...

why is it showing free shipping on offers and sales.

I have noticed lately when i go to send offers to "listings eligible to send offers" as well as the last few sales & discounts i have schedule, it is making those items also free shipping. Even when you click on the listing its self it shows regular ...

Anyone having issues with Bulk Printing? Not fitting the label properly? Weird work around found...

So, since last Monday, we cannot print bulk labels the usual way and it's very annoying. They will not fit the 4x6 page no matter what we do. We had changed absolutely nothing, just all of a sudden on Monday it didn't work correctly. But here is the ...

SECOND time being scammed by FedEx... WHY is eBay allowing this?

The first time I was overcharged $60. This time $31. There is NO way the item I shipped would cost $60. eBay NEEDS to do something about this. Anyone else currently having issues with FedEx overcharging on the back end? Anything on a class action law...

USPS shipping

I am getting killed by the USPS and the fact that they don't scan the bay standard envelopes and I have customers that **bleep** when the cards look like they haven't been shipped yet but they have been shipped. Then it takes up to 2 weeks for them t...