Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

package has been sent to the wrong place and the sellers aren't trying to give my money back!

so I had order an Nintendo switch dock about and was waiting for it to get to me, now today i was about to go to sleep and i had gotten an notification saying it was out for delivery and it coming to day so i look at the tracking info and it said it ...

Question about how "item not as described" is defined

I bought a product that I found out after purchasing was made in 2 different versions. Nothing in the seller's description was incorrect, however the details of which version weren't noted, and although pictures would have allowed me to identify the ...

Double shipping payments

Why does the buyer and the seller pay for shipping? The buyer paid $10 for shipping and I had $10 held for shipping. That doesn't seem right.

Ebay shipping label q

I am just now able to use the ebay shipping labels. Its a lot less expensive which is great. I thought I had set shipping option to ebay shipping but the buyers at checkout are still paying usps prices. Does ebay shipping label also include priority ...

Buyer did not receive package, tracking states delivered.

I really did not want to post for help, thought I could get this information online. I have seen several different answers to this question. What is the definitive answer? Does there not have to be one? Customer bought item. Tracking states it was de...

Shipping

Hi, I have an item that sold, I went to go get the shipping label and saw that the shipping option was only UPS ground Saver, well I never ship using UPS only USPS and that's always ground advantage it even states that the buyer selected ground advan...

Revising postage

After listing an item I realised I had chosen the wrong postage. When I tried to change it, there was only an option to add not edit. Have a missed something or does the buyer just have two choices now?

Check your eBay invoice shipping charges from FE- Estimated cost vs. actual cost when billed by eBay

HUGE ISSUE that many aren't aware of, as I just discovered it myself. Sellers should get their own FE account online to create their labels, as you will get an actual cost that won't change. I have a FED EX account and I've read their may be a way to...

How Do You Disable EBay International Shipping on a Per Listing Basis?

I had Ebay International Shipping enabled on my selling account and couldn't for the life of me find where in the listing shipping settings you can disable international shipping for just that listing. Do you basically have to edit the default exclud...

Return Shipping Label Options.

I Never seen eBay give me options before. I'm curious who here would select to pay more for a return label. Let me know if you'd select Fedex.

Order not arrive after almost 5 months and unable to raise a ticket

Hi community, I ran into an issue with an order that have yet to arrive after 5 months. Whenever i try to raise a ticket for shipping issues, ebay platform will divert be back to "contact seller" option. Am unable to find links that allow me to submi...

Beware of Fedex.

I shipped a coat via FedEx that weighted 4 pounds. FedEx weighed it in at 3.81 pounds but charged me for 14 pounds and charged me an extra $35.00. I know FedEx rounds up to the next pound which would have been 4 pounds. So the guy at FedEx who checks...

Ebay item 196607332400

Looking to ship Ebay item 196607332400 to Spring Hill, Fl 34606. would like to receive by the 18 of sept. and need cost.

Ground Advantage vs. Priority

Not sure if I am understanding some of the postings so I may be wrong. My default position is to use USPS Priority. On larger packages/farther zones I will use Fedex or UPS if Priority is more expensive. It seems to me the Ground Advantage now compet...