Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Delivery

Hello. I wounder where my package is. Order nr 23-11797-76259.It should coming 25 july. Pleas answer me at mail. Best regards Kjell-Åke

ebay global shipping seems to be down?

i just had a customer asking about shipping to canada, which i thought was weird. ebay should have showed him his shipping total right there.so i checked it myself and sure enough, theres nothing there. it just says i ship to canada but no shipping s...

FedEx charged me additional fee because item was underweight? Ebay and FedEx say "Too Bad"!

This seems ridiculous... Sold an item, shipped via FedEx. FedEx weighed the item as 1 pound less than stated, then decided to charge me $7 extra. FedEx denied my dispute. EBay customer service strung me along for over a month with no resolution. I re...

ebay freight calculator has Technical Issue

Shipped package via UPS all Dimensions to the next INCH and Weight to the next POUND 14lbs. 64 x 14 x 5.ebay stated freight calculator Cost $ 44.26 * Then UPS (week Later) states I under-paid and UPS charged my ebay bank account another $ 44.26. I'm ...

Ups lost package

I shipped out an item and UPS shows it was delivered. Buyer says they did not receive their package. The order was $150.00. UPS posted a picture of the buyers home for proof of delivery but the photo doesn’t show the package in it. The buyer said it’...

New to eBay Miscalculated Shipping

I miscalculated shipping and printed the label but have not shipped it yet. How would I recalculate the shipping and print the correct label? Would there then be two tracking numbers?

invoice for combined shipping for items paid for

Customer bought 2 items & wants combined shipping which is fine but wants me to send invoice. All the invoice I get via EBay ( including not returning phone calls) but how do I do this

Addressing Shipping Delays and Inconsistent Tracking Information

Many eBay sellers and buyers are experiencing significant shipping delays and inconsistent tracking updates, leading to frustration and mistrust. How can the community work together to improve communication, set realistic expectations, and enhance th...

Getting ripped off by FedEx

Is this happening to anyone else? When I use FedEx I weigh my package and take the measurements and print my label through ebay. We are supposed to get a shipping discount from FedEx as is shown in shipping options. The problem is that FedEx just see...

Untracked shipping - stamped shipping

I want to list an item on eBay but I want to ship the items with regular stamped shipping. What domestic shipping service would I click on my listing for that to be possible?

Do INRs still go to seller with EIS?

I think this one isn't going anywhere. With EIS returns the seller gets no options just a notification that eBay is handling a return on your behalf. I'm curious if INRs are similar or if I will need to add tracking to the INR. If so do I provide the...

Fed Ex Underpaid Labels- Like many here on ebay in the last 24 hours

I have never received these emails before or maybe once every 2 years or so and I received three underpaid emails in the last three Fed-X shipments. All of my calculations are right on compared to what I used on my label and what Fed Ex has identifie...

Shipping to Canada & shipping label has an Illinois address.

Shipping label does not have the customers address in Canada. It has on it an address in Illinois. I have attached it. Is this right?

Top edge of UPS labels cut off, is there a fix?

When I print my UPS labels on ebay and PS the top edge with return name, address and package weight are cut off. All others shipping carriers print all information perfect. I have tried the scale, orientation, margins. Has anyone else had this proble...

USPS overage charge on priority mail???

Someone please tell me what I did wrong here. A 2 piece clothing set was shipped via priority mail, as selected on the listing. Later I find out that im being charged an additional $8.13 because the shipping on the label didn’t match the service used...