Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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International shipping

I sold an item to an international buyer.ebay won't let me purchase a shipping label because they say that the buyer's address is incorrect. I can't find any way that I can correct the address. shouldn't the buyer be directed to make the corrections?...

Yellow UPS "Heavy" sticker question

I'll be shipping an item that weighs 73lbs. I know UPS requires a yellow "HEAVY" sticker for packages over 70lbs. My questions is, will I be able to print one off with my shipping label and tape it to the box, or (my guess) will I just have to get on...

User avatar by Adventurer
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Option to Use the Old Packing Slip Format

The new packing slip format is too large for small packages and wastes a full sheet of paper. We need an option to choose between the new packing slip format and the old concise format.

Shipping cost estimate

Hello!I need to list an item that has to ship in two boxes. How can the bidder get a good shipping estimate to their location?

eBay Doing a HORRIBLE Job with this USPS Ground Advantage Transition

This is one of the most ham fisted and confusing things eBay has ever done in my view and that says a lot. For one, I don't understand why they can't make this change for us. The way etsy is doing it is they're just going to keep calling it First Cla...

Shipped using Ebay Standard Envelope

I'm new at using Ebay Standard Envelope. I am hoping it works for some larger seeds so I can issue refunds when it does, or charge less on the listing, depending which listing it's for and how many seeds are ordered. I have a couple of questions. Whe...

I made a mistake when shipping. I looked at the wrong listing. I thought an order was canceled. I we

I made a mistake when shipping. I looked at the wrong listing. I thought an order was canceled. I went back to the post office to retrieve the package. The guy updated it or scanned it. When I got home, I realized the mistake I made. So I went back t...

USPS lost package Insurance claim help

9400108205498579088799 shipped 1/24 last scan 1/28 when I go to make a lost mail inquiry I get the following: your mailpiece is currently traveling within the Postal network. This tracking number is not yet eligible for an inquiry. Your package is mo...

User avatar by Guide
  • 432 Views
  • 13 replies
  • 0 helpful

Item lost in Mail

Hello! I'm a relatively new eBay seller and I have found myself in position I not totally sure how to handle. A buyer purchased an item and I got it all processed and shipped, no problem, another normal day. About 6 days later now my buyer messaged m...

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