Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Delivery

Hello. I wounder where my package is. Order nr 23-11797-76259.It should coming 25 july. Pleas answer me at mail. Best regards Kjell-Åke

User avatar by Enthusiast
  • 114 Views
  • 5 replies
  • 0 helpful

ebay global shipping seems to be down?

i just had a customer asking about shipping to canada, which i thought was weird. ebay should have showed him his shipping total right there.so i checked it myself and sure enough, theres nothing there. it just says i ship to canada but no shipping s...

ebay freight calculator has Technical Issue

Shipped package via UPS all Dimensions to the next INCH and Weight to the next POUND 14lbs. 64 x 14 x 5.ebay stated freight calculator Cost $ 44.26 * Then UPS (week Later) states I under-paid and UPS charged my ebay bank account another $ 44.26. I'm ...

User avatar by Scout
  • 241 Views
  • 5 replies
  • 0 helpful

Ups lost package

I shipped out an item and UPS shows it was delivered. Buyer says they did not receive their package. The order was $150.00. UPS posted a picture of the buyers home for proof of delivery but the photo doesn’t show the package in it. The buyer said it’...

New to eBay Miscalculated Shipping

I miscalculated shipping and printed the label but have not shipped it yet. How would I recalculate the shipping and print the correct label? Would there then be two tracking numbers?

Addressing Shipping Delays and Inconsistent Tracking Information

Many eBay sellers and buyers are experiencing significant shipping delays and inconsistent tracking updates, leading to frustration and mistrust. How can the community work together to improve communication, set realistic expectations, and enhance th...

User avatar by Rising Star
  • 188 Views
  • 4 replies
  • 0 helpful

Getting ripped off by FedEx

Is this happening to anyone else? When I use FedEx I weigh my package and take the measurements and print my label through ebay. We are supposed to get a shipping discount from FedEx as is shown in shipping options. The problem is that FedEx just see...

User avatar by Adventurer
  • 585 Views
  • 11 replies
  • 1 helpful

Untracked shipping - stamped shipping

I want to list an item on eBay but I want to ship the items with regular stamped shipping. What domestic shipping service would I click on my listing for that to be possible?

Do INRs still go to seller with EIS?

I think this one isn't going anywhere. With EIS returns the seller gets no options just a notification that eBay is handling a return on your behalf. I'm curious if INRs are similar or if I will need to add tracking to the INR. If so do I provide the...

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Top edge of UPS labels cut off, is there a fix?

When I print my UPS labels on ebay and PS the top edge with return name, address and package weight are cut off. All others shipping carriers print all information perfect. I have tried the scale, orientation, margins. Has anyone else had this proble...

USPS overage charge on priority mail???

Someone please tell me what I did wrong here. A 2 piece clothing set was shipped via priority mail, as selected on the listing. Later I find out that im being charged an additional $8.13 because the shipping on the label didn’t match the service used...

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