Shipping

Forum Posts

Sorted by:

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Getting back charged for items already shipped

Hello, I hoping someone can explain to me why I keep getting an additional shipping charge on items that have already been shipped, this VERY FRUSTRATING and no one can seem to tell me why! The item I am shipping is just under 2lbs, 22in x 18in x 1in...

How to mark a package as an electronic item?

Hi, I had sold something for around 340. The buyer lives in Guam and to be quite honest, this is my first time hearing about Guam. I was talking with the seller and they’ve told me that if I marked it as an electronic item, the shippers would treat t...

Can't select FedEx or UPS

I'm trying to ship an item but only USPS options are available. FedEx and UPS are grayed out. What does this mean?

Seller not shipping the purchased product

Hi team, I need your advice, the seller is not shipping the product, as it is already paid 4 days ago. Tried to contact him and initially just told be patience but now its not answering anymore since 48hours ago. I've tried to cancel thw order, but I...

eBay International Shipping quit working

I've been buying/selling on eBay for many years. I joined the eBay International Shipping option this year. It worked perfectly at first and automatically listed all of my auctions for international buyers. Then it quit listing anything new I posted ...

Cannot purchase shipping label (address outside US)

Hi,I'm trying to purchase a prepaid shipping label to ship an item that was purchased by a buyer in the US. The buyer paid for non-US shipping, but for some reason I am not able to purchase shipping via eBay. The error message says I need to have a U...

International Shipping to Brunei

Hello there. Somebody just wrote me a question from Brunei wanting to calculate shipping for a nightgown. I thought that eBay did that now. I hardly ever have an International order if someone could help me with this I would appreciate it. Thanks.

DHL Parcel International says I do not have email address and telephone number on file.

My last order from Germany was cancelled due to not having a personal email address and phone number for DHL Parcel International. Shouldn't Ebay provide them with address, email, and telephone number? I reordered same item, but Ebay has nothing show...

ARRIVED AT OUR INTERNATIONAL HUB

ARRIVED AT OUR INTERNATIONAL HUBItem order via ebay international shipping No change in the tracking for 05 days

Resolved! Has anyone received their fedex refund from the first problem ?

Would be nice to get some sort of acknowledgement

Bought shipping label in App, it just autopay’d, didn't give screen to adjust shipping weight

Buyer added multi items and quantities from several listings to cart and checked out. When I used the app to purchase a shipping label it just auto payed and didn't go to the screen to adjust Ebay's inflated combined item shipping weight of 17 oz, ne...

Fed ex ripped me off

well i shipped out an item it was under 3 pounds a piece of glass and paid the 24.00 shipping printed out the label shipped it off and a week later fed ex came after another 24.00 stating my under 3 pound item weighed 16 pounds this is a complete lie...

Flat Rate Priority

What is eBay’s current rate for Large Flat Rate Priority Mail Box?

Items not received

I ordered RWD brake pads and rotor I didn’t receive the item when messaging the seller they said to contact FedEx when contacting FedEx they said that it was delivered to the address when it wasn’t. I provide the picture FedEx provided. And a picture...