Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! I can't trust the pre-paid shipping label service anymore.

I recently listed and sold an item, and one of the options I chose for shipping was to use eBay's pre-paid shipping label service. I presume for items that are known enough (which mine was), they looked up the packaging information of some sort. Anyw...

Ebay international shipping program vs shipping at Post Office

I have a potential buyer who has asked what my shipping process is. They want to know if I typically use the Ebay shipping program or if go directly to the post office to purchase my postage saying it would be helpful if I shipped at the post office ...

Domestic Shipping

I tried posting this last night, but get no response. I have tried shipping an order to buyers in the US and it keeps telling the buyer that I don't ship to Pennsylvania, Virginia, Arizona or Maryland. I'm frustrated. I have spoken with multiple reps...

Label PDF requiring download instead of opening in browser.

Up until today, when we click the Print Labels button it will just open the PDF in a new browser tab to print...no download required. Today when shipping, when we click Print Labels it is making us download the PDF to our computer and does not open i...

"Calculated shipping" -Item would never fit into envelope that Ebay is calculating for me.

I inputted correct weight and dimensions. I'm selling a pair of ladies Converse slip on Sneakers. With box. Dimensions 12 X 4 X 5. Item sold, Ebay is trying to tell me that I can fit it into Flat Rate envelope. Shows other choices as well, legal enve...

USPS Ground Advantage keeps grossly overcharging with adjustments, and you can`t prevent it!

A couple weeks ago, I got an email that I`ve been charged extra $11 for 2 oz writing pen claiming I used Priority Medium Flat rate I never used (used a bubble poly envelope 9"x6"), but the total weight was 3 oz (still in the up to 4 oz price range, a...

Shipping windshield wiper

When I looked through other listings most of them listed free shipping or shipping that was under $6. When I sold a windshield wiper in the past I listed the shipping as free, and ended up paying as mch for shipping as i had sold the item for. Any in...

International Package Stolen by USPS (or Customs)

I just had an international package returned to me. Evidently because of the package value, it was a watch, I needed to register with the US Government as a shipper, and log the shipment electronically. This was never made clear by EBAY, and if it is...

Resolved! ESUS tracking not updating

We've had multiple issues with orders the last 3 weeks with ESUS shipping. They are not updating locally on the Ebay site but you can see the updates on trackmyshipment. I've had 2 buyers open cases the last week while they were still in transit, now...

I received an offer on a vinyl album that I am selling from a buyer in Malaysia.

Looking for information on if it is allowed and if so, by which method ( cost effective for me and for the buyer) would be recommended. Thanks.

Resolved! Purchase

I have not recieve my purchase

It is ok to send Olivia De Berardinis over usps

I am selling some Olivia De Berardinis cards and I set the shipping as USPS Ground Adnvantage, but i just look up that adult material cant be mailed with USPS. But, then I looked at other listings for De Beradinis cards and a lot of them use USPS. So...

Excessive postage charged

Do to human error, I post incorrect package info and was excessively over charged for my Shipping label. The post office says that E-bay has to initiate the dispute to get a refund. Has anyone had any success in a situation like this?

Shipping cost

someone tell me how this makes sense. Buyer paid $2.04 and its suppose to be a large envelope then ebay turns around and charges me $3.96 for a ground advantage which was not chosen in my listing.

Shipment was delivered and confirmed buy buyer

Shipment was delivered and confirmed buy buyer for multiple packages. 90% of mine show delivered and funds released. These few the buyer has confirmed they have the item but it is not marked as delivered. I havent found a way to contact ebay about th...