Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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I had two orders to ship to a customer in Canada from USA. Before the customer paid for the bids won, I tried to create an invoice to combine the two orders into one shipment. eBay would not let me create an invoice for any international orders. Even...
New seller here and working on creating some listings. I want to use calculated shipping and I'm wondering when the listing goes live what price is shown under shipping if it's calculated? I've looked at some listings and they all show a specific pri...
Hi all,Can you tell me how I would convert standard shipping/ground advantage to Media Mail while creating a listing for a book? There doesn't seem to be a Media Mail option. It seems I'm stuck with ground advantage for a book. Many thanks in advance...
I purchased a label and got an error message and tried again. I was charged twice for the label.
Question: What countries will I incur a hidden extra fee due to some license or whatever eBay pays and they said therefore I have to pay it.I’ve called eBay for a list of these countries but so far they haven’t sent me anything. I need to know ASAP b...
Recently I've had a buyer message me and say they're trying to buy my listing but it doesn't ship to their country. I have never had this issue arise before, and have made international says through the ebay program before. I checked and the country ...
I sold an item through ebay and uploaded the delivery tracking number paired with the right carrier. Both the carrier and buyer confirmed delivery / receiving of item, despite that the ebay "Details of the purchase" page displays "sent" (package on i...
Hello, Today I noticed that eBay has lowered my performance metrics for on time tracking. If you go to tracking inside eBay, it's stuck on 'Tracking Provided'. But if you click on the tracking number link to bring up the carrier (USPS). All the track...
I recently had a bad experience with an item not shipped to the correct address or even shipped at all because the shipper or the shipping company would not confirm if it was send to my address on file with PayPal and eBay. Never did receive my purch...
I was in process of purchasing a shipping label and before I could, my power and internet went out due to storm. Now item shows as shipped but I dont have a label. I went to reprint shipping label and that item and label is not there. So I dont have ...
This is a transit station, and China buyers will place their orders at this address. If your goods belong to second-hand goods, bags and expensive electronic goods, please do not deliver them. Because the personnel of this transfer station will take ...
I’ve returned to selling at eBay after a hiatus of nearly three years and have found that, unlike before, I’m almost always shortchanged on shipping even though, when creating listings, I’ve disabled eBay’s “recommended shipping” charge, which is cle...
Hi All, A buyer purchased a watch for £1,000. I noticed the buyer is a freight forwarder/reshipper - specifically Shop Airlines Europe B.V on behalf of Sekaimon, which I believe means the watch is to be shipped to Japan after I post it to their UK wa...
Hi eBay,I have an issue where I bought some jewellery for £250 from an Australian seller. I was hit by a customs charge of nearly £60, but when the ring arrived its a cheap fake from Temu, and it turns out the seller even used the same photos as the ...
I shipped a package/envelope to the authenticator but the tracking still hasn’t updated and this was about 5 to 6 days ago. Now I’m just wondering what to do.
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