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Forum Posts
RETURNS & REFUNDS NEED HELP PLEASE
Hi guys I need your opinions here. I purchased some items on here from a supplier.The problems listed as follows:-1. The didn't arrive at the stipulated time (2 weeks late) and there was a shipping 2. Four (4) items were ordered and only three (3) we...
fraud seller closes case on his own???
Hi, please help me with this:I ordered a Toshiba motherboard from a german seller cbo-do. Description said it was new.The seller sent a motherboard which was obviuosly used (video chip was not original but changed),worked fine so I did not complain. ...
Buyer says shirt shrunk in wash
i sold a tommy bahama shirt last week to a customer,now she is messaging me saying th shirt shrunk after she put it in the washer then dryer.my question is should i be giving a refund when i have no fault in the fact that the shirt shrunk due to her ...
Seller having problem with shipping calculations
I have suddenly started having problems with my customers being overcharged for shipping when buying buying more than one of the same item. I often offer a shipping discount when people purchase more than one of a specific item. I set up the listing ...
GLOBAL SHIPPING PROGRAM - Some Selective Love
I've been a seller on eBay for nearly 20 years. I use the Global Shipping Program (GSP) selectively as follows: 1) For items with a value of around $50 or less and weigh less than 4 pounds, I send First Class Mail International. For that amount of mo...
New Seller Protection policies coming?
Rumor has it that ebay is again working on their seller protection problems. I just shut down my ebay operation after 19 years! My detailed ratings are all 4.9+.I simply got tired of getting scammed on returns by parts robbers and people that are sim...
Seller pays return shipping?
Hi, I sold a used phone to someone and they say it turns on but the home screen doesnt do anything. I know I sent a working phone. Anyways im willing to return the funds, but how I dispute that in the details of the refund that it says I as the selle...
Item is not as discrebed : tough rip stop stable sheet
The item is completely...absolutely different as you can see in the sale picture the item is horrible nobody will be using''This is the sale picture
How to handle returns and refunds if new seller.
I'm a new seller and sold my first item to a bidder. They received it in a half a week and that very day stated they did nor like it and wanted a refund. Of course I accepted sending the message of apology, sending a shipping return label and for the...
"One Leg is longer than the other" - NWT Levi's Shorts
Item: Levi's Shorts NWT #162493195288BIN: $19.95 OBO Free ShippingBuyer Offers: $17.99 and Free ShippingOffer accepted.Buyer receives shorts and requests return.Reason for return: Defective item - "One leg is longer than the other."Measurements provi...
Items not properly displayed as unofficial
I recently purchased some items that were portrayed to be official, everything from the listing to the box and images were there to make the buyer think it was official. However, upon closer inspection the controllers ended up being fake. so naturall...
Resolved! Manufacturer's warranty unsupported- seller states they are an authorized dealer&won't provide ID
Seller represented themselves asn an authorized dealer of a productI noticed a defect in the item past the official return date (Item coming unglued)Communicated issue with sellerTried to initiate a return, seller declined with address to pass along ...
Resolved! Item not as described
I am new to eBay. can you get a return if the item is not as described and the seller has a no return policy. Seller stated stone in ring is genuine turns out it is not at all. Thanks for your help.
How to add second shipping option to listing?
I used to be able to add additional shipping options to my listings but I do not see an option for this anymore. I can add 1 and only change that instead of adding another. Did they remove this option?
