Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Weirdness with return and case.

Ok. I recieved a smokstik. I purchased another previous. It works still tip top to this day. Neither coil worked in it and it leaked everywhere. I bought the smok brand coils and it worked great for one day. Then it pooped out. D1- charged it /tried ...

why does Fedex consistantly damages my packages and never had a damage from USPS?

It's strange that USPS who seems to be unprefessional and operate from a run down office have never damaged or lost a package while Fedex who seem so corporate and professional damage an estimated %15 of my shippments. They damaged my last 2 signific...

Resolved! Compré un artículo a China, nunca me llegó y Ebay no responde a mis reclamos. No devuelven mi dinero

Buyer Lying and Threatening Negative Feedback

I'm a fairly new seller on eBay and I came across a buyer who is clearly lying through her teeth. At first, I wasn't sure if she was lying but now I'm beginning to suspect she is lying so she can get multiple pieces. I sell Funko POP figures. I shipp...

Resolved! Proof for item "picked up"

I have been selling a few items that require pickup, (no shipping). What is acceptable ebay proof that the buyer received his item?

Resolved! Global Shipping To Australian PO Box

Hi, I have purchased an item using the Global Shipping Program. My delivery address is a PO Box in Australia which was accepted, however the GSP terms and conditions say that only certain countries can be delivered to when there is a PO Box address. ...

New Mail Forwarding company

Guys, I found this new mail forwarding company planetexpress , they sent me some of the pricing to me and it's rediculously cheap. Have anyone tried it ?

Buyer thief

I sent a very expensive item to buyer and even took pics as it was being prepared for shipping. Buyer said it was not what he bought and wants to return some **bleep** that I never sent him and keep my item.HELP

Sent wrong item

I bought this shelf from liquidation_king2014 and paid for it. They refunded my money because they didn't have the black one that I wanted. BUT then they send me the chrome shelf that I didn't order. I've been tyring to get a return label from them s...

Is free shipping on ebay is truly free?

Hey, i am a new member on ebay and i want to buy stuff, but i found that shipping cost is free by saw the "shipping free" mark on it. is it really mean free shipping?, and i dont have to pay the shipping cost and taxes?,

This is why I stopped listing with free shipping

Buyer chooses return request reason : Doesn't match description or photos (note: this choice prevents buyer from having to pay shipping ) Reason for request : Doesn't work or defective (note: this choice prevents buyer from having to pay shipping) Re...

How can i add important info on a case i opened and declined refund offer?

I purchased 2 items from the same buyer but paid for them together on paypal. i received the items but they were not the correct cell phone batteries that were advertised so i contacted the seller & all they want to do is give me a partial refund & l...

Can't print shipping labels

I also can't print shipping labels since yesterday. I used to get the "open label window" and then click print from that screen. Now I am not getting that "open label window" box anymore. I click the print postage blue button but nothing happens.It d...

Shipping overdue notice when store is on vacation

This is my first time posting a question so please forgive any clumsiness. My store is relatively small, by eBay standards, but it's doing well. I travel regularly, up to two weeks at a time, and I put up a vacation notice (with clear information abo...

Not waiting for / using ebay return shipping label can cost a buyer - ebay will not cover costs

Returned an item to a seller - the seller had sent the wrong item. The seller and I had agreed to do an even exchange for the correct item and send me reimbursement for the return shipping since it was his mistake. I sent the package back right away,...