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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! USPS Postage in Listing and Invoice Are Not The Same?

I have a postage scale that I've tested against my Post Office. It is accurate. I listed an item which had been packed and accurately weighed. I input the package's data when I created the listing. eBay listed the shipping cost as this: $6.52 Economy...

Buyer hasn't picked up from post office

As the title says, buyer wasn't available to accept the item as it was signature confirmed for a graphics card that was sold. Item shipped from ny to CA. It now rests at post office waiting to be picked up. I sent a message or two and am sending a fi...

User avatar by Adventurer
  • 1802 Views
  • 21 replies
  • 0 helpful

Not as described, poor packing, over-charged shipping, eBay help to get refund - still rate seller?

I bought a CPU & "stock" cooler. Arrived in a paper(?) USPS bag with CPU out of its static protection & padded bag, loose in the larger bag. Stock cooler was some cheap knockoff. Seller said no returns but allowed it anyway. Unfortunately, seller did...

Feedback

I had an item listed as Seether Dvd's unknown to me it was originally sold as 2 DVDs and two CDs.Buyer pitched afit contactedcontacted EBay .I offered refund if he shipped it back ,he said no he lived in Columbia.He contacted EBay they gave him his M...

Resolved! Buyer opened a return request after nearly 2 months of the item being received. What to do?

I have a no return policy on my items and I sent a man in Australia 2 items (one package) about two months (55 days) ago and it was delivered 45 days ago. The transaction was fine, but then I got a notification this morning that the buyer opened a re...

Package damaged in transit

I have a buyer who received a Priority Mail package wet and smashed. The shoes I sent were not damaged by the smash and though they were wet, I don't believe they were damaged. The buyer was also unhappy because she says the shoes look worn on the bo...

User avatar by Adventurer
  • 853 Views
  • 5 replies
  • 0 helpful

Shipping note

Why does eBay put reminders under sold and paid for items as to when to ship by? I am a big boy, I can figure that out all by myself!

entered wrong zip code to ship item at USPS kiosk???

Hi, wondering if anyone knows what I can expect to happen in this situation. I sold a couple items to different buyers and used an automated USPS kiosk at the post office to pay for the postage to ship them. For one of the packages, I entered the wro...

User avatar by Adventurer
  • 3734 Views
  • 8 replies
  • 0 helpful

Buyer paid Incorrect address...wants item shipped to different address...will not respond

Buyer paid for an item with Buy It Now.He sent a message that the address was incorrect. He said it was a family members address.He requested that I send it to him at a different address.I sent 3 messages to him telling him that I could only send it ...

Buyer address changed between auction end and payment

Ok this is a strange one. A buyer won 2 music CDs from me at auction on here. I do my own shipping labels and do not use Ebay's shipping label feature. The buyer's mailing address was different before I sent my invoice to him (from which I did my shi...

Buyer opened return request but now wants to keep item

Hi all First post here but I've got a difficult transaction and don't know what to do. I sold a large bundle of clothes, but found a defect with one of the tops whilst the listing was still live. The listing already had bids so I could not change the...

Resolved! Buyer issued a return on a non-returnable item due to an untruthful return reason

I am new(er) at selling, but I have always listed my items as "returns not accepted". I have been recently selling expensive items, and just received my first return request. The buyer labeled the item as defective (so that he was able to start a ret...

User avatar by Adventurer
  • 2033 Views
  • 13 replies
  • 0 helpful
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