Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Not just In Transit to Destination anymore

Previously, USPS tracking only automatically showed: "In Transit to Destination" if there were no scans (package has not been sighted) for about 24 hours. But now, USPS shows and confirms the destination: "In Transit to Destination ON ITS WAY TO [cit...

No news about Shipping!

Being a First Time Buyer from Malaysia (Southeast Asia). Item bought from Germany on 14/07/2017 via Credit Card & Payment Accepted and Completed including shipping fees. Its been a week but no news about shipping, etc but confirmation email stated as...

GSP fail

Sold a plaque with sword fragments mounted on it, to be shipped to France. It was declared undeliverable (I assume because it resembles a weapon, even though it's only a plaque). I'm trying to find a way to contact someone at ebay to see what to do n...

Resolved! first time return request advise please

I recently sold a massaging wand that worked fine before shipping. Now the buyer says that at first item worked fine but upon second attempt, it isn't working as it should and is now requesting a return with full refund. Since it was sold with no ret...

Buyer wanted an exchange but hasn't sent back the item yet

Buyer bought an item from me and requested a return because it didn't fit her. I offered her an exchange for a different size and she accepted. She asked if I can ship out the item at the same time she ships back the wrong size because she wanted to ...

Buying something with no representation.

I contacted the seller several times to get a label, so I don't understand what part of the highlighted sentence's is not understandable? Please read the info from the bottom up to see what my proplem is.Oh! I forgot, I called ebay and got someone ou...

i need help

Hello, I placed an order back in May for chiffon fabric. I have not received my order after the divert date. I have tried to resolve with the seller with no success. I opened a case and waited my 3 day period. No response. I have a case # but it has ...

SOLD FAKE MAC LIPSTICKS

SELLER NO LONGER ON EBAY- DIDN'T REPLY TO REQUEST TO RETURNEBAY DECIDES IN MY CASE - STATES USE OUR RETURN LABELS OR PRINT YOUR OWN AND UPLOAD TRACKINGGIVES ME 10 DAYS FOR ITEMS TO GET THERE - 10 DAYSIMMEDIATELY MAILED THEM ALL USING THEIR TRACKING N...

UPS Marketplace Shipping

Can anyone give me information on UPS Marketplace shipping? I thought it would be like USPS shipping. What do I need to know?

Cheated?

Hi all. On may 22 I bought for 160 usd what was a "Gorgeous Vintage 18k Solid Gold Herringbone etched pattern bracelet" . As I don't live in the USA , i twas sent to me by a US box and then sent home paying 30 usd. I gave the seller a "positive" as i...

paypal packing slips - now worthless

Paypal gets worse every day. Now, they have packing slips that can't even be read. Absolutely useless.

Item shown as delivered, but to the wrong country!

This is supposed to be delivered to me in New Zealand, not Cincinatti in the US (where the package is coming from). I can't contact the seller directly so I'm not sure what to do. Any advice? This seems very strange.

Returns, I dont accept returns, buyer lying....

I find it very frustrating when a buyer wants to return an item and they say that the item is not as described and not like in the photos, when the item is EXACTLY AS DESCRIBED AND LIKE IN THE PHOTOS!! They try to make ME look like a liar! The item d...

Buyer says she received item damaged

buyer said she recieved item damaged and took it apart found the damaged part and emailed me to buy th part from the manufacture send it to her and she will install it herself or refund. What do I do she has taken apart the item.

How in the heck are "shipping fees" MORE than what it cost to ship? Buyers paid me $42, I owe $45

Like the title says, I sold 3 items. Buyers paid me $42.92 for me to ship to them. Ebay has now sent me an invoice that includes $45.55 in shipping fees. Is this normal? If so, my 17 year-old account will be closed.