Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I'm really getting tired of scammers and eBay endorsing them!

Listed an iphone for parts not working. 6 pictures of the iphone turned on. Sold as-is. Clearly marked using eBay drop down SELLER DOES NOT OFFER RETURNS. Buyer opens a return case says "won't turn on". eBay says "buyer is right". Of course, ebay doe...

Item Returned to Seller due to Buyer Incompetence

I recently had an item returned by USPS three weeks after it was sent with an "Insufficient Address" label attached. Apparently, USPS had held the package for 2 weeks and when the buyer did not arrive to receive the package, it was shipped back to me...

Guarantee Delivery

My sales tanked right after I opted into the Guarantee Delivery System.I sell on other venues and and the weekend after I had opted in, I had a large order from a longtime customer on another site. She explained that she was buying there instead of E...

Will Ebay take a shipping fee for Fedex on local pickup listing?

Sold an item for local pickup. Buyer wants me to ship. If I create a Fedex label through Ebay, will Ebay charge me the 10% fee on shipping?

Seller package marked as refused...won't refund

I purchased a watch guaranteed by a seller stating it was authentic. It turned out to be completely fake. I mailed the watch back to him promptly to the address he provided and told him I wanted a refund. This past Wednesday (the 20th) the tracking n...

Problems with the shipping page. NO help from eBay Help or CSR

I frequently sell small items that I ship USPS First Class Package. Awhile ago, I noticed erroneous information on the shipping page for those items. The page clearly states that you can ship items First Class Package up to 16 ounces. If you ship thi...

i want to talk to my seller but i can't find him

i was at the guest account and i bought (216pcs 3mm magnetic balls magic beads 3d puzzle magnetic sphere ball cube) and then i payed i've waited and the time passed and i did'nt receive nothing so i want to talk with the seller but i can't find him b...

Warranty

I bought a Tab 4 battery on May 30th from w_trade and it is already defective. I contacted the seller twice but no reply. How do I find out if there is a warranty and get some help?

Buyer returned item after case was closed

Buyer said item was missing pieces and not as described. I asked what was missing? Never responded. So, I opened a case against them saying they haven't gotten back with me. Well, Ebay ruled in the buyer's favor. But buyer took longer than the 5 days...

Ready Post question...

If I print out my prepaid ebay shipping label using Ready Post rates, can I mail the item in a plain bubble envelope or do I have to buy a Ready Post bubble envelope?

New dashboard

I can't find awaiting shipment on this new dashboard...it is a real mess. I can't even access the actives.

Resolved! Shipping Cost Changed ...but not by me...

Hi,I listed an item last night and put $12.00 for the shipping because the item is heavyu. Now almost all my items have the shipping cost at $12.00. I sell magazine ads and this is quite aggravating because yhat shipping is only $4.00. Can someone he...

FedEx SmartPost Final Delivery By FedEx

Just an interesting oddity. Noticed that my most recent FedEx Smartpost shipment was delivered to the buyer by FedEx instead of being turned over to USPS for the last mile delivery. When USPS tracking kept showing no status and no info even when FedE...

Resolved! Cheap listings

Item price with free shipping cheaper than most shipping cost alone, from overseas, how?? And how can it be claimed "handmade" at these prices. There is no way.

Dealing with an irate buyer who wants a return and is now threatening me

I'm currently dealing with an irate buyer who is now threatening me despite the fact that I am following eBay protocol. He is demanding his money back before he sends it back to me (even though eBay says to wait until the item is returned). He is say...