Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Has the USPS amount saved using ebay changed, it says I saved 6%?

Weight is 1 lb, from 15012 to 86413, package size 6x4.75x4.75Pirate Ship was $8, an 11% savings.USPS Retail is accurate at $9, so buyer was charged correctly.It says I saved 6%. My % saved usually covers a portion of fees. When I changed shipping to ...

Screenshot 2024-07-29 at 08-07-03 Ship your order.png

Screenshot 2024-07-29 at 08-07-45 Ship your order.png

USPS Priority SHOE Boxes

Does USPS have a box that will fit Shoe Boxes ? Looking for a box that will fit a shoe box (sneaker) inside. ie double box

Resolved! Shipped to a company called Fast Prep Usa??

Buyer had me ship to a company called fast prep USA? Now wants to return the item. Isn't fast prep USA a 3rd party and would violate rules? Thanks

book shipping costs

A lot of books and other media items are sold with $0.00 shipping and at a price that is lower than media mail. How are sellers able to make this profitable?

Resolved! Seller recovering from eBay for lost package sent via eBay's UPS shipping

I sent a package using eBay's UPS shipping option. The package never was delivered and eBay refunded the funds to the buyer but has never responded to our claim for reimbursement for the lost package sent via eBay's shipper. How do I get a live perso...

UPS Through eBay - Why does 1lb cost more than 2lb?

I'm sure this has been asked before, but I noticed when shipping UPS Ground, a 2 pound box costs less than a 1 pound box - every time. Why is this? Will I get spanked if I claim 2lbs for a 1lb box? Thanks all.

Can I change a listing with active bids to worldwide shipping?

Hello eBay community.I hope you can help. I'm still new to the selling side of eBay so I've made a few errors- but I'm learning!I made listings that I thought allowed int. shipping (I've opted-in to the ebay int. shipping program) but they got bids b...

Delivery

Hello. I wounder where my package is. Order nr 23-11797-76259.It should coming 25 july. Pleas answer me at mail. Best regards Kjell-Åke

ebay global shipping seems to be down?

i just had a customer asking about shipping to canada, which i thought was weird. ebay should have showed him his shipping total right there.so i checked it myself and sure enough, theres nothing there. it just says i ship to canada but no shipping s...

FedEx charged me additional fee because item was underweight? Ebay and FedEx say "Too Bad"!

This seems ridiculous... Sold an item, shipped via FedEx. FedEx weighed the item as 1 pound less than stated, then decided to charge me $7 extra. FedEx denied my dispute. EBay customer service strung me along for over a month with no resolution. I re...

ebay freight calculator has Technical Issue

Shipped package via UPS all Dimensions to the next INCH and Weight to the next POUND 14lbs. 64 x 14 x 5.ebay stated freight calculator Cost $ 44.26 * Then UPS (week Later) states I under-paid and UPS charged my ebay bank account another $ 44.26. I'm ...

Ups lost package

I shipped out an item and UPS shows it was delivered. Buyer says they did not receive their package. The order was $150.00. UPS posted a picture of the buyers home for proof of delivery but the photo doesn’t show the package in it. The buyer said it’...

New to eBay Miscalculated Shipping

I miscalculated shipping and printed the label but have not shipped it yet. How would I recalculate the shipping and print the correct label? Would there then be two tracking numbers?

invoice for combined shipping for items paid for

Customer bought 2 items & wants combined shipping which is fine but wants me to send invoice. All the invoice I get via EBay ( including not returning phone calls) but how do I do this

Addressing Shipping Delays and Inconsistent Tracking Information

Many eBay sellers and buyers are experiencing significant shipping delays and inconsistent tracking updates, leading to frustration and mistrust. How can the community work together to improve communication, set realistic expectations, and enhance th...