Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Shipping Info Received (China Post)

I have a parcel (phone), coming from China, shipping to Ontario, Canada. The Seller sent the parcel on July 2, 2017 using China Post. He gave me a tracking number aswell. I tried to track this number on multiple occasions, and zilch, no info. And the...

Tell me this doesn't stink

On 1/22 I sold a Long John style set, they are fleece lined. I have 2 separate listings, 1 for the tops and 1 for the bottoms. So people can mix and match sizes. This person bought top & bottom, 2 orders.On the 1/27 she put in a return for the bottom...

Item received with missing parts

I have received the item I ordered, but with missing parts.I have contacted the seller for this, and he informed me that he already shipped the missing items to me and he provided me with USPS tracking number, but unfortunately I did not receive them...

International shipping to country I know nothing about

I recently posted a video card for sale. As I'm in Canada I allowed shipping worldwide as I thought I had no problem shipping to anyone willing to pay the postage. Then I receive a bid from a user with no feedback from Khazakstan. As I know nothing a...

Frustrated with slow USPS entering packages into tracking system

I live outside of Houston. I took a Priority Mail package to the Post Office on Monday and put it in their "self serve" bin an hour before they said the bin would be "picked up". When I checked the tracking number this weekend to see why it had not a...

User avatar by Thrill-Seeker
  • 109 Views
  • 1 replies
  • 0 helpful

Same Song: Item not as described.

I am so annoyed right now, I cannot think straight. I purchased some shoes from a seller, but the shoes are not new in box as described. In fact, one looks like it was stored under some bricks and has a scuff where the leather is peeling at the front...

User avatar by Adventurer
  • 1152 Views
  • 38 replies
  • 0 helpful

goodtops165

I am waiting your answer

Resolved! Are USPS Shipping Label Fees Charged Separately from Monthly Invoice?

I checked my invoices in the months when I purchased FedEx and USPS shipping labels and noticed that there are only FedEx shipping label fees, whereas USPS shipping label fees do not appear to be there. Does eBay charge for USPS shipping labels separ...

Shipping question

How do you add the envelope bubblewraps dimension onto your listing on the shipping option, everytime i try to just put 2 sets of dimension for example 6 x 9 inches it cancels it and says theres no shipping option for my entry.

Resolved! Shipping time

I have just started selling again after about a year lay-off.My listings indicate that I have a five day handling period. I do this just to be on the safe side since I do not have access to parcel pickup and live in a very rural area. My trips to the...

User avatar by Not applicable
  • 246 Views
  • 6 replies
  • 0 helpful

5 Months and no product

Ordered 2 bluetooth sets from 12deeping and it has been 5 months with no product. The seller keeps saying "logistics delay" please wait longer. What is my recourse now? Ebay won't do anything as it is past the 30-day guarantee time

Issue with invoices

I have been trying to print invoices for my orders for the past week and I keep getting a blank page. I tried different browsers as well and still the same issue. Anyone else having this issue and is there a fix for it?

Local Pickup

There is a easy way to find the produtcs with pick up option? Instead of searching every single one?

Resolved! My first order

Hello;On January 26 I placed an order for 10 piece knuckle rings (colour: silver-black) and received an email that I have paid with pay pal and that the item has shipped to my address and also received the tracking number. So I thought, of course, it...

refund

Hi,I ordered a set of bow and arrows on 12\Dec\2017. It was supposed to arrive max on 11/Jan/18. I still haven't recieved it. I contacted the seller and he\she said that they'll check. They checked and said that the package did not pass the custom?(I...

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