Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

buyer told me not to use his default shipping address and hasn't sent me a new one yet.

So this is my first sold item on eBay, and it's a processor. The person bought it, and before I was going to ship it (it hasn't been shipped yet) they messaged me saying this:"Yes, I will return the name of the consignee and the address for receipt o...

Happening 1-2x a week now.. Buyers putting return 1st class label

on priority mail envelopes... and my post office is very strict, they will demand i pay the difference. So annoying. I've been refusing items i know i wouldn't pay $4-5 extra to just get back.It's absurd and there needs to be a solution to this issue...

Buyer agrees to cancel return, but doesn't cancel.

I sold a camera a couple of weeks ago, listing the item as 'seller not accepting returns'. A few days after receiving the item, the buyer opened a 'item not as described' return request, claiming that the camera doesn't work. Actually, the camera doe...

The seller cancell the order but Paypal gave the money to the seller

In the last days, I made an order and after a several minutes I cancelled the order. The seller was agreed, but Paypal putted the order status in Pending Payment. After 3 days Paypal email me to nofity me that they gave the money of the transaction t...

Resolved! Seller misrepresenting where item is shipped from.

5/3/18 Thursday afternoon I placed an order with a seller who was supposedly based out of Los Angeles, California. Item is promised by Friday 5/11. Acceptable to me for an item to take a week to get across the country on free shipping. I live in west...

Resolved! When to open an INR case

Hey guys, I m usually a laid back buyer/seller but a made a rather very expensive purchace lately that has me on the edge. The buyer promptly shipped the item with tracking information etc. It's been almost 40 days, ebay displays a "No estimate avail...

Paypal charge back. Now no money no goods.

Ebay case closed to seller (me) favor. Because buyer refused to receive the item (he changed his mind)Now i win the ebay case because i do my side jop and sent item as described and paid high shipping fees. Buyer charge back throw paypal and won the ...

Empty Package

I just received an empty envelope ! I opened a case "missing parts or pieces" is there any luck of a refund ? In the photos the tracking is clearly visible.

over size limit USPS Priority Canada

I listed an item with "No International Bidders", this was do to the size and not wanting to go over the limit of 79 inches in combined length plus girth. Of course someone in Canada was still able to win the auction.It is an expensive guitar amplifi...

best method to ship high value item insured

I am planning on on listing a gold item with a mininum auction bid of $2500.I normally send via the post office first class and used shipsaver insurance for higher priced items.I just wrote to them to ask if they have a maximum insurance amount, but ...

Never received my merchandise, never issued a refund.

Purchased an item in February 2018. Never received the item or a refund.Tired of dealing with this guy, all he's interested in is having his negative feedback rescinded. Won't ship merchandise, won't refund the purchase price. Wdsman51

Shipping problem-Catano PR

On April 17th 2018 I ordered and bought a $900.00 headphone amplifier from an Ebay seller. It appears that the seller used USPS retail ground as the carrier and method. there is also a signature required option added. On April 18th, the seller droppe...

Using FedEx smartpost is late!!

Hello, I have always used FedEx smart post but never had this experience. This time I dropped it off on Friday afternoon but it looks like didn't leave the site until the next Monday morning. It should be arriving at my buyer within 2-8 business days...

Ebay Item Number Not Printing on new Shipping Label

It was useful to have the item number on the shipping label, please put it back.

Package returned for insufficient address

I just received back a package for insufficient address. It was free shipping. I want to know if when I refund the buyer can I deduct what I paid for shipping or do I have to refund the entire amount?