Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS lost my package.

I purchased a camera lens from a reputable seller. Via the tracking number, the item was sent out, but USPS has either lost or destroyed the item. Delivery is just about two weeks overdue on an insured express package. The seller has been in contact ...

Resolved! What to do if the package weights 1 pound 7 oz

HELP! My package weights over 1 pound and now I must use USPS priority mail. Now I must find out how to weight a heavier object properly so the post office doesn’t send my package postage due. What should I do if the package weights between 1-2 pound...

Resolved! I think I've been scammed.

I bought an item that was supposed be something else. I was shipped an item that was not the item eBay said was sent and I received the item today. The user says the item is shipped from California but the package I received came from Canada and did ...

Ebay buyer is claiming I am scamming him and sent him the wrong item

Hello I recently sold a computer part, specifically graphics card. It was a GTX 1070 Ti by Asus, ROG Strix model.I listed it as brand new, never opened.Here are pictures from my listing: https://imgur.com/a/D5iR8The buyer received the item today and ...

Returns

A question about returnsthe buyer wants to return an itemi accept the return And since i am international seller i cannot provide a shipping label but i have send 60 usd so the buyer would return the item with uspsthe buyer refused to use usps and us...

Recommendations for long-distance shippers of antique furniture?

Hi all. I need to get a very fine piece of furniture halfway across the country, and need a shipper with a reputation for careful packing & handling, as well as on-time delivery. Any suggestions? Thanks very much.

Shipping label printed, repeated ‘In transit’ for 3 days and not scanned?

Has anyone ever seen this before? My package I purchased had a shipping label printed via a self service kiosk. Usually I get the ‘Accepted At XXXX location’ but I never got that this time. I also have, at the same time everyday, and ‘In Transit’ mes...

Resolved! Question about shipping labels?

HiI am really getting serious about starting a business on eBay. I want to sell items but I want the buyers to pay for shipping...all of the shipping costs? I was reading online that I would have to pay for the shipping labels on eBay and I really do...

FRAUDULENT ORDERS (AGAIN)

So I spent several hours on the phone with both eBay and Paypal about a rash of fraudlent orders from stolen accounts lately. Did you know that Paypal has absolutley no intention of implementing Prevention measures, and eBay has no intention of commu...

double shipping services (ups mail innovations, fedex smartpost and DHL E-commerce)

As a longtime seller and buyer here on e-bay, what irritates me most is double shipping services (picked up by one company and delivered by USPS) that take 3 - 4 times as long for a buyer to get their item. What I mean by double shipping is using the...

Bulk change shipping time

Is there a way to bulk change the shipping time on 750 listings? Going out of town for a few days and want to extend from nest day to 4 days. Thanks

eBay removing my feedback

I receintly bought something from a seller in Greece who has great feedback. I received a empty package after contacting the seller, the seller made excuses, blamed others and called me a thief! I left the seller feedback saying exactly what the sell...

Buyer returned item but it's not the one I sold him!

Anything I can do here? I sold a portable DVD player to someone. It was brand new in the box, never opened. They claim there is a scratch on the screen so they are returning. I got the item back today and they switched the new one I sold them with a ...

Shipping Costs Raised..last minute

Hey Ebayers, Im a very observant human who prefers to shop online and is still figuring out the way things work on this website. Sometimes I will search for an item and then find one where the bidding is ending the soonest. I saw an item and clicked ...