Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

buyer want to cancel item due Doesn't work or defective but switching items

hi! I sold and electronic device (antminer s9), I put that does not accept returns but buyer is saying that item Doesn't work or defectiveI asked for proove and sent me a picture that a fan cable was cut off and with fan dissasembledafter checking pi...

How to cheaply ship cellphone cables?

My competitors are selling cables at $3.75 each and offering free shipping. How is this possible? My current shipping rates for a padded envelope 4x.5x3 is $7 on eBay and that is shipping from the east cost to the center of the USA. I've gotten price...

Unable to deliver item, problem with address

Hello, USPS: Unable to deliver item, problem with address We sent a package to the buyer address and USPS could not deliver and return the package to sender. We did not get the package yet. The buyer opened a INRThe purchase was a free shipping. We h...

eBay PLEASE fix issue with shipping to Puerto Rico!!!

@community_team This issue has beeen going on for over a week.Shipping to Puerto Rico is treated as international shipping which it is notAlso all Puerto Rico addresses are coming up as APO/PO Box (which they are not) which limits what your shipping ...

Shipping more than 5 labels needed

This has come up often! What to do when sold item involves more than five boxes to same buyer? Ebay limits to 5 labels for sale. For instance, when shipping an elaborate tea service or a set of drums? I usually have to go outside Ebay for the additio...

Package not delivered due to "No secure location"

First time posting on this board. I sold an item, got paid for it by PP, shipped it the next day by USPS Flat Rate. Acourding to USPS Tracking it was attempted to delievered but instead a notice was left stating "No secure location available". The no...

How do I offer free shipping in the continental USA but charge for Hawaii, Alaska or the military

How do I offer free shipping in the continental 48 continguous states in the USA but charge for Hawaii, Alaska or the military?

Free shipping to the 48 contiguous states but not to other

I haven't sold on ebay in years and am starting again. My offers will most likely be free shipping to all 48 contiuous states but not Hawaii, Alaska and international orders. Is there a way to list your item that way? Thanks! Wendy

Never Received an item, USPS info says delivered to a nearby zip code

Hi,Has anyone had this problem? Yes, I just started a search with USPS to locate the missing item but who knows if they will locate it.Just want to know: A: Why Ebay considers the item 'delivered' (hence no refund on my dispute) when it was delivered...

Resolved! eBay Branded USPS Priority Boxes

Hi everyone,I'm looking for the eBay branded USPS Priority Mail Boxes. For some reason I cannot find the link to them. Does anyone have the link or are they still available?Thanks in advance to any and all answers!

Shipping 200# or so safe

I listed a 200# or so safe for local pick-up. Someone 10 hours away bought it. No way to ship this $75 item reasonably right? I refund the guy with little ebay experience (no feedbacks)?

Resolved! USPS is horrible

Every time I buy something on Ebay they ship to through the us post office no matter what I do, its screwed up. Last two times I even had the option requiring a signiture with ID, and both times packages just left outside no one even bothers to knock...

Question for Ebay

Is there a reason Ebay cannot correct the combined shipping issues? When everything is set up in a seller's account correctly the cart does not combine items to discount the shipping it causes buyer's to empty their cart and abandon the purchase.This...

i offer tracking number always but for USA this is a problem because...

Hi everyone,I have this problem, I am shipping all my items until now with tracking number, which for me works ok in most cases because i have proof that the item is delivered, the buyer couldn't say it is not, and it helps me for better top-rating s...

Item shipped internationally but did not go through GSP (error)

I sold/shipped an iphone last month to a person in the Ukraine. Two days ago they opened a case because they have not received it. I checked tracking and it left Jamaica, NY on Jan. 26th.Long story short...I am now finding out that the item is restri...