Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I bought an Amibo, and the seller is using Media Mail, will I be charged postage for First Class?

So I just noticed that the person I bought from shipped Amibos using Media Mail, which after researching what exactly it is, I do not believe that it is the proper shipping method. I found a thread containing this “Media Mail packages are sometimes s...

Odds of three separate USPS packages being delayed?

First package, to be delivered on 04/16 from Indiana to Brookfield, Illinois ended up in Des Moines IA. 4/19 it reached Chicago but is now delayed at "Chicago International Hub" Second package, to be delivered on 04/18 from Wisconisn to Brookfield, I...

USPS Employees Not Aware that First Class is 16 Oz now, not 13 Oz

Found out today that many USPS employees including the postmaster at the local office do not seem to know that First Class is 16 ounces now, not 13. I was charged an additional 8.14 on a package that weighed 16 ounces when I already paid 4.23 for a f...

PLEASE HELP. Buyer requested return. Does not seem authentic.

Hello, Guys! Need your help. Please advice.Have sold the watch to the buyer. Listing, photo, description- everything is okay.He paid and opened the case as item not received after couple days. STUNNING!I send him the tracking number and the case was ...

didnt receive a refund from ebay.

HelloSo I purchased an item from Ebay which was not as described by the seller. Even though the product was not meant for returns, seller was kind of for return and refund. It has been 6 days and I didnt receive my refund yet. While I try to Ask Ebay...

GSP

I was wondering if anyone who uses GSP may know why all my listings now have changed the Countries I will ship to!?I went and revised a few thinking maybe I forgot to uncheck all the countries. When I went back in they were all checked again!

My Final Experience with Ebay Money Back Guarantee, and Buyers Remorse

I will try to make this short. I recently sold a broken Phone on Ebay, the phone had water damage, and clearly stated that the screen would need to be replaced, anyhow a DAY after recieving the Item the Buyer Claimed that the Screen "Flickered, and t...

BUYER ISSUED A REFUND NEVER SENT THE ITEM DAYS AGO

Ok, so I had a brand new Geoffery Pop for sale on my listing and it sold. I bubble wrapped it and put bags all around the box for maximum cushion because it's a collectible item. 5 min after they received the item they message me the item is damaged ...

Got scammed

I’ve been on eBay for over 10 years, bought hundreds of items, a lot of inexpensive stuff, a lot of expensive stuff.. spent thousands through out the years.. I’ve came across the usual issues and eBay has always had my back! But unfortunately I recen...

Refund

Hi,I have Been given a refund from a seller and it is marked as refunded but after 2 weeks i still haven't got it. It isn't even shown as pending its just disappeared. The seller sent me proof it happened just nothing on my accounts.Any help would be...

Problem with printing shipping label

So I just sold an item and getting ready to ship it out, but when I go to print and purchase the shipping label I get an error message saying "There is a problem with the ship to address. Please amend this". I try to amend it but then the error still...

Buyer claims item is defective when it isn't. How can I issue a partial refund?

I sold a 13" 2010 MacBook Pro. The buyer later request a return because the item was "defective". Buyer claimed the battery died at 50% and the wifi wasn't reliable. I accepted the return. I received the return yesterday and I have conducted my own t...

Buyer says he receiver item. Tracking still says it hasn’t been delivered. What do I ?

I shipped a item off on April 17th using Priority Mail with USPS and the buyer told me that it arrived on April 20th but the tracking says that it still is in transit and that it’s delayed and hasn’t been delivered. I can’t get the money until USPS c...

Listing the "Carrier" in each Seller's Posting

It would be most helpful if each seller's posting identified what carrier they use for shipping (be it free shipping or for a fee). Obviously, UPSP, UPS and FedEx all provide excellent tracking information; however, there is no tracking information p...

Anyone else having problems with global shipping program?

I had 2 international sales last week, one going to chile and one Mexico which should both be covered under gsp. I've done about a dozen of these already and the buyers pay within 24 hours, it goes to the shipping center, and everything's good. For w...