Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Buyer beware

Be aware that eBay supports a buy at your own risk policy that vendors on the site have

Possible feedback loophole for deceitful shippers?

This may not be viewed as a very high priority/urgent thing, but I thought it was interesting enough to share with everyone. If nothing else, it is something to be aware of, or possibly something the good folks at eBay can look into.I had recently bo...

Shipping Cost of Returned Item

I accepted a return request and I agreed to pay for return shipping because there was an error in my description of the item. The original shipping cost I charged them was $9.95 for FedEx ground service. And I told them to return it to me by FedEx gr...

Can I ship the item earlier than the date on my shipping label?

When creating the shipping label through eBay, there is an option where you will set the date on when you are going to ship it. My question is can I ship it earlier than the date I set? Thank you.

Resolved! Personal problem

Why do sellers make their personal problems the buyers problem ? No away message, nothin.

Seller charges separate shipping for two items and combines shippng.

I won/purchased two of the same items at auction and at checkout asked the seller to combine shipping with a discount/refund or ship separate as paid. The seller took 3 weeks to ship and also combined the shipping with no refund. The total shipping w...

Buyer requests refund sends generic message

I sold calculator. It was my personal item and it worked perfectly. Buyer requests refund with the following GENERIC message: Reason : Doesn't work or defectiveComments:Thank you for promptly shipping your item. Unfortunately there is an issue with t...

International Shipping functionality -_-

Setting up international shipping on Ebay still doesn't seem to work for everything and I can't see why others don't have the same problems. Issues I'm having: 1. When I create flat discounts for domestic and international, A. you can only chose perc...

Did not receive item

I ordered on Feb 8 18 but still now I didn't receive the item. My expected delivery going to finish.give me solution for that

Shipping rate table question (overseas example/problem)

I'd like to hear from somebody who uses the Shipping Rate Table option for shipping from the USA to non-USA destinations. The table has two inputs, "cost" and "+per pound". International Express Mail is roughly $64 for the first pound and $5 for each...

BUYERS: Let your gift recipient know a gift is on the way.

I periodically get emails from someone asking me about an item they received but never ordered. Turns out a friend or relative bought it under their own name but sent it to them as a gift. Sometimes the buyer asks me to include a note which I am happ...

Seller outright lying in feedback rebuttal. Any recourse?

I bought an item from a seller that turned out to be counterfeit. Left honest feedback about the item, got my refund. The seller admits that the item was fake, that I was right, he was wrong and he pulled all his listings for similar items. I'm not e...

Buyer claims item is damaged, but rejects refund for $1 dollar item, now wants more!? WHAT!?

*DEEP BREATH* Can someone help me deal with a buyer this absurd so it doesn't consume my time and threaten my reputation over a few lousy dollars, now or ever again? Here's the situation: I sold a cardigan for $.99, I was having trouble selling it so...

US to Canada first class shipment "forwarded"

I shipped this item, handing it not across the counter but the the local postal guy, and it showed as "forwarded": LZ416984541US The last time I shipped one that showed up as forwarded it never arrived at its US destination.

4px/Singapore post

Has anyone got any experience with them? I got a tracking number from the seller, and it shows multiple scans, from pickup, to warehouse, handed over to airline, but the final scan, preparing to dispatch, was 2 weeks ago. That is when i track on the ...