Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

it says free shipping but no

I felt sad,, really.. i choose all with free shipping so i think i can save money and believing on it i excitedly waited for it to be delivered to my children. I was surprised my brother told me they cannot get it because it is in the post office not...

Seller cancelled my order with the reason of "Buyer asked to cancel the order"

The seller cancelled my order of an Audio Interface, the reason stated for the cancellation is "Buyer asked to cancel the order" which I clearly did not do. I used a debit card to pay for it. The Bank which issued my debit card that I used to pay for...

Does eBay's RETURN BY...date actually mean anything?

I have a buyer whose Return Request on a $75 item was automatically approved (doesn't fit) eBay notified the buyer to return the item by July 13. As of today, July 12, it hasn't been returned and I have no notice of shipment. If it's not back tomorro...

Another nail in the coffin with the removal of restocking fees...

I see that eBay has now removed the restocking fee option on returns. First of all, try to return an item to Amazon or Newegg on a whim without getting dinged. Anway, what the restocking fee did for me was to provide a way for me to get my oringal sh...

New Label Printing Screen is awkward.

Is there a way to turn on the Classic Label printing dialog?The new interface is awkward and requires many more clicks to accomplish the same task.They rolled the new one out to me today, there is an option to use Classic but then it goes back to the...

App-generated Shipping Label Doesn't Have Receipt Stub

I've always printed postage labels from my laptop or Chromebook, but tonight I purchased and printed a shipping label through the Android app. The label that was generated didn't include the receipt stub on the other end of the sheet. I tried to repr...

Resolved! Book without CD Refund

Hi. I bought a book, and it came with no CD. The title said CD included but the listing said no.They accept returns, but am I responsible for return shipping?

Resolved! Item lost but status delivered.

Dear all,please help me what to do,I bought TV but carrier (ECHO) lost item on way, But status on ebay "delivered".Carrier send also confirmation that item lost. Seller not answer.How can I refund money?

GSP Stole a very rare family heirloom from me today!!

They said it had mercury in it and it DOES NOT OR EVER DID CONTAIN MERCURY. Whats with these crooks? Confiscate my item? Thats theft. 40+ year old item assembled by hand, in mint condition, stolen from me under false pretences. Seriously whats up wit...

eBay decides returns wrongly and makes us pay in fees for that department

"Easy returns" ebay says. They judged the first return I've had in more than a year, a necklace valued at more than $75 and returned broken, broken metal that made the necklace useless. I have 100 percent feedback and a perfect record. eBay returned ...

Not refunded.

I order film and due to a “third party” my order was canceled and me they said I would be refunded. But I have not been. My paypal hasn’t received anything back. It’s been a month.

eBay is destroying their relationships with 100% feedback sellers

I think I might be done with eBay. After a similar incident last year, I let an 19-year old account I opened in 1998 wither and die. Now, after a nearly identical repeat incident, I think I've had enough. I can no longer trust eBay to make effective ...

getting hit by usps for extra shipping charges

after shipping an average of over 30 packages a day with usps i am now getting hit with up charges in huge numbers. one odd thing is some of the upcharges claimed has to do with package size but when i go back and print the same lable using the size ...

Why does Ebay make Seller refund full amount when item is lost by postal service?

I sold a record to someone in Germany. The album has gone missing. Neiher ebay or paypal will take responsiblity for what ebay says is a bad upc / bar code on my preprinted mailing label from paypal. Instead of going to Germany as stated on the addre...

Ebay's Email saying the Buyer refunded but money is not sent to my card

I paid with my card but items went through, 2 items did not. I cancelled the 2 that went through and today eBay sent me the emal below. The money didn't arrive in my card. Half a day has passed already. So was I refunded or not? What do I have to do ...