eBay

Overcharge by Fed Ex on package!

Hello! I was wondering if anyone would be able to help me with an issue i recently had regarding a FEd EX ground shipment and being overcharged for that package on my monthly statement. I shipped out a Keurig 2.0 K425 Cofee Maker in a 12 x 12 X 15 si...

problems with new label printing system

I am very dissatisfied with the new label printing system and have switched back to the old system that works much better but I realize eBay sometimes decides we can no longer use The older system. I hope that's not the case here. Aside from not bein...

Combined Shipping

I use combined shipping and almost ALWAYS it is calculated incorrectly. Today i sold an item that customer purchased 2 of. The individual item weight is 9oz so the combined weight is 18oz (1lb 2oz). The listing is setup with first class mail because ...

Help! I think I got scammed. What do I do next?!

I realize how dumb it is to buy pearls online, but the seller seemed like a legit seller & the pictures also seemed legit so I splurged on some Mikimoto pearls. However when I received them, they were not the lustrous, amazing pearls pictured on the ...

Sending Buyers Shipping Info Emails ...

I've noticed that when I print out my shipping labels I get a message from eBay that my buyer has been notified of shipping info. Today, I was verifying my shipping preferences. I noticed I have never clicked "send buyer shipping email." Do they get ...

Return Shipping Confusion

Hi, I was sold a product not as advertised, it listed dimensions and arrived with completely different dimensions. I have taken photos showing the measurements so there is irrefutable proof the item is not as advertised. The seller has reluctantly ag...

Discussion of 30 Day Return Policy for Seller of Live Bonsai Trees or other live or perishables

I sell live Bonsai Trees. I gave up power seller status back when eBay added requirements for 1 day shipping and other insanities. I am starting a thread in the hope to get a a discussion started among other Bonsai sellers, seller of other live plant...

Ebay india-Customer Care Experience

Hi, I have raised Claim ID : 3616672 for fake item i have received (item id:- 263793145940) from your reputed website under eBay guarantee scheme(https://pages.ebay.in/aboutebay/eBay_Guarantee.html) butinstead of helping me they told me to reship the...

Shipping Labels Print Improperly

Printing on a Dell Laser using Windows 7.The EBAY label looks fine in the preview.Printing on common multipurpose paper the label is fine, dark and as seen in the preview.Here's where the oddity starts; Printing or reprinting on sticky back shipping ...

NEED SOME HELP WITH RETURN SHIPPING TRACKING!!!

So a seller approved my return and provides me a label. I printed the label on sunday and already sent the package on it's way yesterday. However, when I go to the return details page, it still gives me the options to mark as shipped or print out the...

Buyer return scam?

A buyer recently purchased an item from me and claims it was damaged in shipping. He said he had video of him unboxing it, but didn't want me to see his face (first red flag) so I couldn't see the video I had a no returns listed but I decided to allo...

Sorry, I know it's been asked 1000 times, but this is my first time...BUYER REMORSE RETURN

If I have "seller pays return shipping" as my policy, but a buyer wants to return item simply because they bought wrong item, are they responsible for paying return shipping or am I o the hook for it regardless of whether they choose "changed mind" o...

how long does a buyer have too return an item