Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! 'No Services Available' when trying to Print International Shipping Label to Germany.

This is on an item we want to ship USPS First Class International Parcel to Germany. Never had a problem before. When we click on print shipping label the next page shows 'No Services Available'. We have contacted eBay and they are still trying to fi...

shipping

shipping more than the itemprompt for shipping was incorrect

item delivery status

trying to locate item

Postage - Priority

How can I make sure the postage buyer paid is sufficient and I won't be charge additional postage

eBay may need to look into cheaper Insurance coverage

I insure all my packages. Insurance cost is very high on eBay postage options in compared to other sites. Hope, eBay corrects this issue before Christmas season

How can I see the dimensions and weight used when I printed a shipping lable?

I've printed a shipping label for an item I sold and now............I got distracted in the middle of the process and I am not sure if the dimensions and weightI used were correct. Where can I see the data that was used to create the label?I've looke...

eBay shipping discounts no longer showing for me as a seller

I'm an individual seller and don't currently have a store. Yesterday, I was able to list, select calculated shipping, enter package weight/dimensions and then see what it would cost me, as the seller to ship the item. Today, I'm seeing a different fo...

Business Policies

So i had an issue with shipping and contacted an agent. Long story short he brought up the shipping policies, and I deleted all the policies that I originally had, shipping, returns, all of them. NOW whenever i try to list an item the shipping all i ...

Damaged in shipping

Hi! I sent a package that was broken in half in shipping my buyer wants a refund understandably and I am unsure if I file the claim or they do bc they paid for the shipping… advice please:)

Advice on what to do regarding Canada postage

Hey allEarlier today someone bought an item of mine, and paid a few hours later. Now though because Canada is having a postal strike, eBay won’t let me make a label to send from Australia to Canada. The shipping method the buyer chose was with Austra...

SELLER CONTACT AND DEFECTIVE PRODUCT

1. UPS: 1Z0363RR0428230369Tue, Nov 264:59pmDELIVEREDRIVERVIEW, MITue, Nov 26the ship is so badly damaged and I PAID GOOD MONEY FOR THIS MODEL & I SHOULD NOT HAVE TO PERFORM THE MASSIVE REPAIRS. I CAN T REPAIR IT PROPERLY & DON T WANT TO SPEND THE TIM...

Resolved! Refund

So i bought an item maybe 3-4 months ago and when the item came in i found out that it was fake so i requested a refund but the seller declined so is there a way that i can still get a refund

shipping labels

Ive been selling on here , here and there and have been putting more things up for sale. I do use the promotional feature they have. Im a very busy person and dont always read everything on here. I guess im a little annoyed that Ive sold an item to a...

Shipments Held at Customer Request

I have a buyer whom the purchase now sits as "Held by Customer Request" until 12/17. I assume they requested their mail be held by the PO? How does this impact delivery metrics?

UPS claim on label purchased through Ebay

I had an item damaged in transit but was getting this error message when I tried to submit a claim on the UPS site: "We cannot submit your claim at this time. Please make sure your information is accurate. Otherwise contact your channel partner (UPS:...