Seller News: July 2025
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The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...
To those who resides in California, USA, anyone of you who tried to buy items from Venezuela? My item will be came from there and ship to my address in California, USA. How much are the custom's duty, tax and etc when it arrived to US? The item is mu...
Is anybody else having trouble with the new method of shipping via UPS? It used to be simple to create a shipment and print a label. Now I have to go the UPS website, create an account, click through a dozen I Agree pages, enter my parcel information...
I printed a label to return a label to a seller today. I had to enter the shipping numbers, EBAY accepted the number and said it was shipping but the post office has still not scaned those numbers would the have accepted a invalid tracking nunber and...
I am the seller, I have a decent amount of items listed right now. Ebay has stood behind me up until lately on returns. I list very straight forward, but lately I have had a handful of buyers say that my item is not as described and because they have...
Hi, A buyer I recently sold a computer monitor to said that not everything was in the box that I sent him. I believe he is trying to scam me, and I am worried. What I sent him had three pieces: the computer monitor, the detachable stand for it, and t...
SELLER CHANGE HIS WORD AND ADDRESS AND NAME I have an issue with seller ..and i dont know how ebay can help HE PROMISE TO PAY 70% OF THE ITEM PRICE AND KEEP THE BROKEN ITEM !! NO MONEY RECIEVEDI GOT THE ITEM FROM CALIFORNIA AND HE ASK ME TO SEND BACK...
To keep my shipping charges low I display the USPS Parcel Select rate but always ship priority since the priority rate with the eBay discount is usually in the vicinity of the Parcel Select rate. I would like to take part in the guaranteed delivery p...
HelloI need help regards to my orderI was tracking an ebay item - UPSDuring the track it statedthat merchandise missingor Damage to package contents was reported.We will notify the sender.I contacted the seller andshowed a screenshot of the tracking....
So I had a bulk listing. Buyer purchased 40 items. Each weighing 12 pounds. Negotiated shipping cost of $400.00 to ship 40 seperate boxes in medium flat rate boxes at a discounted price of $10.00 per box x 40 boxes equaling $400.00. Buyer made the pu...
Hi,my account is created and I'm using it outside US. I won auction in the US and seller sent me item to US adress. Than I received it but it's defective and I want to return it. Seller provides 30-day returns and asked me to open return procedure fr...
Hello: Not sure were to post this problem. When I want to see what shipping to my location is, and I click onShipping & payments tab, I enter my country and Post Code, to see what teh shipping will be BUTit returns me back to the main page I was on.....
Hello, I searched a number of discussions, most are way outdated and therfore no longer relevant. If this post is deleted it will be posted to reddit (stop censorship). The other week I lost out (a small sum) on shipping through fedex ground because ...
I sold an item did not misrepresent the item the buyer gets it and is upset with it. OK I tried to work it out, he proceeds to send emails through ebay telling me he is leaving negative feedback if I do not take it back, then even if I do take it bac...
I've been googling this question for about a half hour but can't find any official statement on it. When a person buys somerthing on ebay, how long of a window do they have before they can no longer return the item for a refund? I've seem mentions th...
I think I'm ending my seller carrier. I call USPS all the time because the pack is lost or delayed and in absolutely different state it should be. I'm so tired of it. I call them and hear: wait, it's in transit. Call us in three days (when I should r...
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