Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Keep your sales momentum strong this summer with our latest updates.
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Seller sent me a keychain instead of my item. Negative has been left and claim filed. The seller has been banned for defrauding others. Who do I contact to expedite my claim? I should not have to wait 4 more days for the seller to respond(which they ...
I bought some audio hardware. Returned it since it didn't work correctly. Seller says 'you didn't send back the manual or install disc with the unit' - ummm, oops, ok, i'll look around and send them back asap. i tore the house apart & never found the...
Hi,Our store offers custom T-Shirts and the shipping on 1 shirt is $3.50. If a buyer wants more than 1 shirt we would like to charge $1 per extra shirt. How is this done? I have customers waiting to buy but only after this price change is implemented...
Hi everyone, I bought a $25 figure brand new. The base of the figure ended up being cracked and damaged— I’m chalking it up to the damage occurring during transit due to the somewhat flimsy packaging. The base was only placed in a plastic baggy withi...
I'm very confused right now. I just received two pairs of women's shoes addressed to my eBay return address (I don't have any other items delivered there besides returns). The first problem: I don't sell shoes. The second problem: whoever sent me the...
Hello, everyone. I know you get this kind of question a lot, but every case is different and I'd like to know what you think is the appropriate way to proceed. A buyer's first message to me after receiving an item is extremely confrontational, includ...
Never happened before. I just paid 238$ and printed 44 labels. Ebay shows 7 of the 44 have shipped but 37 orders show up as awaiting shipment as if I didn't do anything. All of the orders show up under the manage shipping labels section but only the ...
Hey. I have a problem with my customer. He ordered something on Friday evening. I shipped it on Saturday. He should get the package to Saturday because of my 3 days handling time. The package was mistrouted and went to different state, arrived Florid...
Hello Everyone,I just have a question about zip codes on Ebay. For our business, when our clientns finished the order, we also need to check their zip codes. If zip codes that we can delivery, this is fine. However, if the clients' zip codes which we...
Hello all, I'm trying to see of someone can help me with a question that i just can't seem to wrap my head around. I had a customer message me for an issues with their item and I agreed to exchange it. I created another shipping label in Ebay with Pr...
Hi i need help. The necklace chains I purchased are not as described. Seller described them as being 1.2mm, but they are actually less than 0.5mm. These are way too thin for me. I sent pictures to the seller measuring the chains and he FINALLY respon...
I'm pretty distraught over this. I recently sold a brand new NFL jersey (no defects) with tags to a buyer. I even shipped it out the same day so he could receive it in time for the games on Sunday. Today I received a message advising me that a return...
Hello,I bought a phono cartridge on 11.07.2018 from a seller who has 97.9% rating afer 40000+ reviews. As per listing he was to ship the item from Japan to my address in India. My payment (made on 11.07.2018) is confirmed and the seller has also ship...
As the title says, I had a problem when I checked out recieving the wrong item. So, long story short, I purchased something and I had two in my cart on seperate pages trying to make a choice. The one I bought was from Best buy, but it gave me the one...
I bought an HP OMEN laptop from a seller in a different state. The seller advertised a laptop that was much faster and more capable than what he sent me. (what I received had a different part number, different/older processor, no SSD, different/older...
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