Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Best way to send a return back to the UK?

I ordered an item from the UK, and unfortunately when I received it, it was not as described. The listing said it was size Large, but the label says it's a Medium. There weren't any pictures of the size label in the listing. I asked the seller if the...

Seller hasn’t shipped my item and it’s been 4 days.

I bought a guitar for one of the cheapest prices I could find. I bought it July 9th and it still hasn’t shipped. I want to cancel my order but it’s too late and the seller won’t ship my item. What do I do? Do I wait some more or do I find a way to ca...

USPS short pay charge when using Large Flat Rate Box

Hello everyone, This morning I woke up to a short pay charge from the USPS and was wondering if this particular situation has happened to anyone else/do you know how to solve? I recently shipped a heavy combined shipping item via Large Flat Rate Box....

shipping cost

I sold an item and charged a same flat rate no matter where it was shipped to,, The buyer sent me a nasty note that she wanted $5 back because she paid $12 for shipping when It cost me $7.95 I refunded her but what is wrong with making a few bucks on...

I think I might have entered the wrong tracking #

I shipped an item back to the seller, using ebay's prepaid shipping label. When I went to enter the tracking number, I realized that I didn't have one, since the local post office doesn't give receipts. So I went to the "print shipping label" page, a...

item purchased shipped to my local post office and then returned to seller. I did not decline order

I purchased an item on ebay that was shipped from the west coast to the east coast in 2 days but tracking then shows it bounced around to various US Post Office distribution centers in my State sometimes shipped to and from the same facility more tha...

To all my AUTO PARTS SELLERS what do you guys do to TRY TO AVOID RETURNS

I know eBay Motors has some of the highest return rates, what do you guys do to ensure that the buyer is buying the proper item for their vehicle I.E. Match a part # on their item prior to purchase?

Ebay Seller Lying....

Hi everyone,I recently bought a "button maker machine" and I have wanted one for atleast 3 years. When I finally thought I would get my hands on one, I felt like I was 10 again with all this excitement. The most fishy thing is that the tracking numbe...

Buyer wants partial refund or Full refund gaming console

Buyer stated gaming console cd side not working and was taking console to get repaired. Before buyer purchased item I stated that i had tested the gaming console three times, the second time the cd side said cd door open, powered it down, powered bac...

Resolved! Seller delivered the item to the wrong address

Hi everyone! I purchased an item a few days ago and the seller delivered it to the wrong address. It was so strange. My PayPal Ship To address is the correct one (also indicated in the Order Details/PayPal). Only ONE address is associated in my PayPa...

Resolved! Return request, lazy seller, not received and wants me to ship back?

I have bought from this seller on Jun 29th. I bought 5 items, they cost me $18.97 without shipping.But the seller didn't offer me a total request - the button was grey and was forbidding me from requesting it. So I contacted the seller before purchas...

Resolved! Offered free shipping in USA now international buyers asking about shipping charges...

I offered free shipping in the USA for a small item that will fit in a jiffy padded envelope. Now I have 2 inquires from overseas, UK and Australia. If I agree to ship to them can I charge them shipping charges? This is not an expensive item and I do...

Free shipping

I have had several buyers email me requesting a combined shipping total (I do offer) and say when they go to checkout there is not an option to request this. On one occasion, I contacted Ebay and they told me to have the buyer conact them. By then, t...

Sellers Now Have to Pay Return Fees & No Restocking Option Available - Outrageous!

So let me get this straight - eBay just took away Sellers' option to have a restocking fee & now in order for you to qualify to be a Top Rated seller you HAVE TO PAY ALL RETURN FEES NOT THE BUYER!!!!!! Who the heck do they think the majority of selle...

Resolved! Buyer says item not received. Tracking says it was delivered.

Buyer says item not received. Tracking says it was delivered. I have verified the address with buyer. It has been over a week and buyer has not opened case with ebay to get this resolved. how can I resolve with out refunding buyer.