Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! A buyer with serial buyers remorse + refusing delivery of items

A buyer purchased 12 designer bags out of my store over the course of a week. It felt hinky to me, but a sale is a sale. She left feedback for three. Suddenly, she canceled three purchases. Now also returning the majority of them. Some she claimed we...

error 80016

Every time I ask the Seller for a new total I get Error 80016 from Ebay. I messaged the Seller prior to bidding on combining shipping and was totaled, yes. Can anyone help?

Buyer claims defective issue on brand new item. Won't answer any troubleshooting questions.

Hey guys, I sold 10x of a brand new Antminer z9 mini. Buyer after 2 weeks is saying the internet isnt staying connected. I tried to troubleshoot with him but he wouldn't answer my questions. He wouldn't even answer if this is affecting just 1 unit or...

UKRPOSHTA UK DELIVERY PARTNER

Hi I have recently purchased something from a seller in Ukraine he has posted the item and gave me the tracking number unfortunately the tracking can only be found to where it has left Ukraine does anybody know who delivers for UKRPOSHTA in the UK so...

No fast and free shipping logo showing up

I have been selling on ebay since 2001. I have top seller status. I just want to pull my hair out. My listings are never displayed right. I call and call and call and they never get fixed. Either they do not have my top selling status, or fast anfree...

Resolved! International return expert needed

Bought 3 items from the UK as 3 separate items but paid with 1 payment. All items stank and when seller contacted said tobacco which was not in the description. I have COPD so this will be a real problem for me I want to return the 3 items. Can they ...

Got an email that said the item was shipped but the order status is still "Paid but not shipped"

I'm kind of stumped here. Exactly a week ago, I won an auction and paid immediately after winning. However the seller had not shipped the item for a week, so I messaged them and asked how much longer it would take. Today I thought I finally got an an...

Resolved! Anyone else are experiencing delays in USPS?

I am a seller and I shipped a USPS 2-day Priority package to Florida on Mon Oct. 22. It was expected delivered on Wen, but it is still not delivered now. There is no updates during the last 96 hours at all, shows in-transit. Is the package lost?Or is...

Delivery Estimate: Null, tracking not recognized

Hello, i ordered and paid for a rather expensive set of paints from a seller in Japan with a 100 percent rating.... the payment went through immediately July 17, that Friday I sent a message asking when I can expect it to ship.... I got no response f...

Advice on how to approach this return

So I bought a gpu here and was very excited to try it out. The seller advertised it as new with a full 3 year warranty but without the box. When I contacted the seller, after purchasing, about the warranty he said that he wouldnt be able to provide a...

Shipping

I have sold on Ebay for years. I ship using Hermes Economy within 2 days...customers advised by Ebay 3-5 day delivery. Then the company ask 'Did your parcel arrive on time' well you can guess what the customer reply is..my rating then gets shafted by...

Resolved! USA people - is registered mail THE ONLY way of sending things abroad and still get tracking number?

Situation is like this:Buyer wants to return me sticker album.It comes with,I'd say,pretty high postage (46 dollars),for an item of 350 grams (0.35 kg) (in USA that is 11.7 Oz),that I need to pay.I think it was "Registered Priority International Mail...

return refused in ebay mobile application!!!

In ebay at the pc I put accepted in return policies but in ebay mobile application I find return refused!!! what can I do to solve this problem? please help.Thank you

Had a few buyers remorse ebayers send back items that actually resulted in a net loss to them. Why?

Entered wrong track number on item return and lost shipping receipt.

So last week I returned an item I bought from ebay due to it being not authentic. However, I entered a wrong tracking number and I unforunately lost the receipt which shows me the tracking number. What should I do? I tried to find the return label on...