Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

first class versus priority

Has any other seller had this problem? Twice in the last week I have had a package that weighed just under one pound and under the ebay shipping options first class came up (which is a lot cheaper than the other options). When I brought the package t...

User avatar by Pathfinder
  • 146 Views
  • 2 replies
  • 0 helpful

We're having trouble printing your label.We had a problem retrieving the label. [Error: 0]

I am totally new. I printed my first label at the Fedex Kinkos store about 10 days ago, then went to do it again this past Saturday. I received this above error, at the point I should be able to print. eBay support had never heard of this, so she wal...

Refund

I am awaiting your response for my refund which you advised will be refunded from the seller Paypal account.The seller shipped the wrong item and refuses to pay for the return shipment.The item is # 252014156061

Item has not arived

Hi eBay Please I have been wanting my order T maxx 3.3 form a long time I send to the sealr and he dos not reply me back. He give me traking number like massge so ...I can't truck new ubdate...the truck should ends with later like a,b,c.... please if...

Missing Refund

I returned the item and it was received by the seller and the seller initiated the refund but after 7 days I still don't have it. I can't find any way to resolve it. I contacted the seller and they are not responding. Each link in eBay that I follow ...

Using an ebay credit to my account

I have a credit that I am trying to find out how to use. I recently made a purchase and when. I tried to use that credit there were no options to use a credit, only asked for a code or cc info. How do I use the credit that I have? Thanks

User avatar by Pathfinder
  • 105 Views
  • 2 replies
  • 0 helpful

hello

Hello I need your help seller does not respond to my messages I think he specifically does not answer me I want to get the goods that fair auction won I ask for help

Problem

HalloI make a purchase from seller. I pay for this but in couple of days the purchase disappeared from my history. I contact whit the seller because the item didn't arrive. He tell me to wait more. Then he tell me to ask in our post office. I check a...

Resolved! Case closed because tracking number said delivered but item was sent to the wrong house.

I ordered a package and the estimated day was September 11. That day goes by and nothing. I open an item not received case and today was the day eBay could step in. Finally I get an update that it is at my post office today. I get a notification that...

return

Sent back an item USPS (postal service), in order to continue the return, the Web page requires a tracking number...USPS does not give a tracking number...so how do I let the seller know this has been returned.

User avatar by Enthusiast
  • 128 Views
  • 3 replies
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return status

i ordered anderson split arm operator (left hand) on sep 10, 2018 it is alredy shipped but till now i hasn't delivered.so i asked for return and refund 4 days ago and ebay replied with i have to ship the item back in order to refudthe problem is i di...

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The refund status is not updated

Hi! I initialize refund item to seller 18 sep.21 sep I send item with ebay shipping label to seller. Last day to return item 26 sep. Today 25 sep and status refund on ebay not updated to "shipped".Help me please!

User avatar by Pathfinder
  • 189 Views
  • 3 replies
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Global shipping

I won't an auction for a lot of q fig but the seller doesn't ship globally why why should I do now ?? The shipping cost is being calculated and I'm not able to make the payment

maximum number of cartons is 5 for FedEx Ground

Hello, this isn't a question as much as it is a heads-up. I listed 10 cases of biohazard bags and one buyer ordered all 10. Each case is 19 x 14 x 9", 22 lbs. We don't have any cartons suitable for overpacking, so I needed to buy & print 10 FedEx Gro...

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