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Buyer filed a return but only sent back the packaging of the item

A buyer bought a hat from me and filed a return stating that the hat is not as described. I provided a label to him. So the package he sent me only got the shopping bag and a sticker that I had sent to him, the hat was not there. I filed a claim for ...

Never received item - Seller claimed product was delivered and can't do much else

Hello, Sorry for the long post but I wanted to include as much information as possible to get an unbiased opinion! Last week I purchased two tickets to an event that were shipped via priority mail and were supposed to arrive on Monday, March 11. The ...

User avatar by Rising Star
  • 294 Views
  • 8 replies
  • 0 helpful

Resolved! I changed primary address to United States, but still get message "This item cannot be purchased..."

Hi, I'm living in Europe, Czech Republic, but I have two addresses on eBay, because sometimes I'm travelling to United States. Now I set my "second address" in U.S. (actually our hosts address) as primary, because I will be there in the first half of...

User avatar by Explorer
  • 244 Views
  • 5 replies
  • 0 helpful

Fraud and Scams

Not sure this is a common thing or not, but the stolen account purchases have been through the roof for us. Making us verify each order that we get over a certain dollar value. Even then it doesn't help. Today we experienced another scam. Sold a $510...

User avatar by Not applicable
  • 141 Views
  • 0 replies
  • 0 helpful

Need advise!!! Got scammed

Hi everyone, I had a case Item not as described , just escalated the case and called a representative, the representative said he would put the case on hold for 5 more days for the seller to provide shipping label, what's going on ,am I going lo loos...

User avatar by Adventurer
  • 334 Views
  • 5 replies
  • 0 helpful

Can a buyer upload fake return tracking number?

I have a have a buyer who requested a return a few hours after delivery. I accepted the return and had Ebay provided them with a return label. The next day Ebay notifies me that the item has been shipped. Problem is the USPS tracking / delivery confi...

Removed listing, but seller still exists, item posted

Hi...I have been scammed before and usually the seller along with the listing is removed from Ebay and after the estimated delivery day Ebay steps in and I receive a refund... Now I have a specific case where the listing was removed (but I wasnt noti...

Buyer Started a Return B4 item shipped

- Overseas buyer using a shipping company in Oregon requested a return - the return case was stated with 24 hours of purchase I had not shipped the item.At that point I was unable to cancel the transaction on ebay- I tried to set up a return so the b...

"EBAY" REFUNDED BUYER OUT OF MY PAYPAL. ITEM WAS NEVER RETURNED? MICROMANAGEMENT THEFT ROBBED!

Has this happen to anybody else? I'm now out $40.00 dollars. Buyers special. This has happen to me before. How is a buyer and ebay steal money out of my account without my permission.? Robbed, Stealing, Theft. On top of that I paid for the selling fe...

Resolved! Issue with the bad seller,

HelloI have a big issue with very bad seller USPS show me that my package has been returned to the him because the courier could not reach my address. I asked the seller to refund me my money and he asked me to close return request to send me my orde...

User avatar by Adventurer
  • 586 Views
  • 21 replies
  • 0 helpful

Tracking Shows buyer sent return to wrong address, what happens next? Ebay support dont seem to care

I have a current situation where the buyer has requested a refund due to item damage which was not caused from postage/shipping (sun damage). I checked my photos and the photos the buyer uploaded of the damage. I reported to Ebay i suspect the buyer ...

shipping label cost

Shipping Address Package Info Service and Price (1 of 1)Edit service 1 of 1Delete label 1 of 1 MERION CIRNORTHVILLE, MI 48168-9646Ship Date: 03/20/19Value: $75.00Weight: 1 lbs 2 ozFrom: 60061Priority Mail® 2-DayRegional Rate Box A$7.85USPS Tracking®F...

User avatar by Adventurer
  • 1043 Views
  • 4 replies
  • 0 helpful

Can I start a claim with usps for missing package

I have a buyer who has not received a package yet tracking shows it was delivered. We started a missing item claim with usps and usps quickly closed it within 24 hours saying they did indeed deliver it. eBay has sent a “generic” message that I should...

Your eBay label is ready

Your eBay label is ready.I am getting e-mails with this header after I have printed my labels. What is the purpose of this? Mtnflyer44

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