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Forum Posts
INVALID RETURN REQUEST
I sold a flatiron to a customer. She wants a refund because it was not as pictured. She takes picture of what she claims I sent her and returns it to me. It definitely is not the flat iron I sent her. It’s the same company I give her that but I have ...
Package Delivered to Wrong Address
Hi all, I sold something, printed the ebay label, taped it to the box, and took it to the USPS. The package had the correct address -- I reprinted the same eBay supplied / paid for mailing label to be sure. I also have the other half of the printed l...
Does choosing no return policy in your listing mean anything?
The short answer is No. Then you ask why is it even there? Please read my actual conversion with ebay rep below when I called to complain why ebay sided with the buyer who wanted to return my item although it was clear he/she had not been honest abou...
How do I issue refund for 1 of 2 items I sold to same buyer.
I recently sold 2 watches (Fossil and Michael Kors) to the same buyer. The buyer paid with 1 payment for both watches.The Fossil watch stopped working and I want to issue a refund for this watch.How do I issue refund for 1 of 2 items I sold to same b...
Ad fee don't get refunded?
I have successfully completed "cancellation - buyer asked to cancel". Final value fee has been credited back but not the ad fee (promo listing?). I didn't realize my listing had promoted listing since it wasn't even needed, there was only one other o...
refund
I shipped an item as is and the buyer received it as is but it didn’t fit therefore they filed a refund. I don’t even do returns. I offered a partial refund, but in my paypal account all the money from the item was taken out and I haven’t heard anyth...
Resolved! Return involving eBay bucks
Hello, I was just wondering how a return works if you paid with eBay bucks. Do the eBay bucks get returned to your account? And if so how long does it take, is it the standard 3-5 business days?Thanks
Tracking Amazon
Lately, some of my purchases have come through Amazon shipping.Does anybody know how to track one of these orders when an Amazon tracking number is provided?
No return policy was stated in the listing, but the buyer requested return
Hi, I sold a sweater, and no return policy was stated in the listing. I also mentioned there is a tiny hole on the back and provided the specific picture indicating where the tiny hole is. But the buyer opened a return request saying the item is defe...
Resolved! Shipping cost
I listed and sold a set of 8 tumblers. I listed the correct weight of the box including shipping material, Priority mail, etc. in the listing. I buyer paid 22.00 shipping. Using the new eBay labeling/printing system page, the cost for the shipment wa...
Resolved! Help! I need to return item number 183763682292
Seller is no longer registered how do I contact the seller? I need a refund because this is what it says we removed this listing from the site. For more information and next steps go to messages. For information about delivery, view your order detail...
How do I charge s&h to Canada?
I sell miniature paintings. Shipping is free within the US. I'd like to ship to Cananda with a fixed rate, but can't figure out how to do this using the advanced listing tool. Is this even possible? And can anyone help me thru this?
Global Shipping Program and Pitney Bowes Tracking is a joke
When is eBay UK going to get real time package tracking for items in the Global Shipping Program? When I order stuff from eBay Uk and PB has anything to do with the shipping there is no updates on location of items sometimes for days. In 2019 there i...
I am freaking out big time!
You may check my purchases and see I bought a camera equipment package for almost $900 with $50 Priority Mail shipping. The package was due 4/2. On 4/5 it has not been received. The tracking number states UNKNOWN DATE OF DELIVERY. I am a photographer...
Where do the suggestions come from?
Using the 'new' shipping label format.... Where/how does eBay come up with the shipping suggestions?Why am I asking? I sell collectible postcards and magazine ads. Today, when I shipped a customer order for a magazine ad, eBay suggested "first class ...
