Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Classic Bulk Shipping Page Better than New Shipping Page

Any thoughts Better or worse

Resolved! shipping cost for a vinyl record

Being new to selling I;'m curious about something. I have some rather rare records i want to sell and the first one i want to put up i looked up on ebay and found a few people selling the same one. But the shipping they ask is nothing compared to wha...

The box resizer is certainly getting a work-out today.

(A lot of our larger items had been set up with shipping tables so that we targeted Zones 1-4).

Please Help. I was scammed with a fake phone. What do I need to do to get my money back? :(

Hello everyone. Hopefully, I can get some insight here. For reference, I have included some of the screenshots I want to use as evidence. I recently purchased a Samsung Galaxy S10 Plus. The entire thing was really sketchy and I should have paid more ...

Was sent counterfeit Tiffany; seller wants me to send it to Liberia (yeah right)

Oh boy. OK well I knew what I was getting into I suppose. I bought an 18k and diamond Tiffany bracelet for about 1/3 of what it normally sells for...too good to be true. Of course. The listing said seller based in Kansas, US, but the seller had 0 fee...

why USPS small flat rate box option for printing label is missing?

USPS small flat rate box is not available to print label for. There is medium, large box and 2 regional boxes but not small . Plus some other envelopesWhy small flat rate box is gone? It used to be available but not anymore.

Return question

Hello I been selling for years but never ran into someone waiting return. I sell Risograph machine parts. The clutch they bought is to work for their machine. Turns out that machine take 2 different clutches. I learn something everyday. I have no pro...

Resolved! Purchase with wrong address but contacted the seller

I understand completely that it was stupid of me to complete the transaction without checking the shipping address. I forgot that it had been a couple years since I last used eBay (I have moved since then). I understand there are many posts similar t...

usps FLAT RATE Envelope for clothing?

Hi, I shipped a clothing item in a USPS flat rate envelope. I have been selling and receiving clothing items in this manner for years. This is the first time, but USPS rejected my item. It made it all the way across the country and they sent it back ...

Flat Rate Box Shipping Options Missing From Android App Listing

I am trying to list several small items which I will ship in USPS Priority Small Flat Rate Boxes. I am using the Ebay Android App. When I get to shipping options, SFRBs are not there at all. Additionally, I tried to edit the price of an existing list...

Same product - Different Order - Same Buyer

Hi Guys,I want to ask all of you that my customer buy 2 same items in 2 different time in the same day. It means we just ship 2 items in the same package and same tracking. But Ebay just allow me to add the unique tracking number for seperate item. H...

Buyer changed mind and wants to return.

I just got a message from a buyer about a recent purchase. She bought a doll which I accepted a low offer on. A few days later she left me a positive review saying it was in great condition. Now I received this message: "I know that you have written ...

Buyer didn't sign for / pick up package - return to sender - what next?

Wanted to get the community's advice on the following situation:Buyer purchased item June 5, I ship out item same day on June 5 using Priority Mail + Signature Confirmation + Insurance, using the address that eBay provided (purchased shipping through...

Resolved! shipping label creation.

Shipping Label Created, USPS Awaiting Item that's what is says when i go to check tracking progress .I noticed that it says that label was created in a town 100 miles from my town which is 6 thousand miles away in Puerto Rico. The seller is located i...

Customer Preferred Shipping - Changing the Setting

Good day Community Folks! I have started selling more on Ebay recently and I try really hard to get shipping correct for my customers. The last few orders, my customers have been able to choose which shipping preference they want - for example, I cal...