Shipping
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got cheated as seller and ebay closed the case in buyer´s favor..

Hello community I really need your help, i have been selling a lot of things on eBay for many years without any problems in Germany and Europe, but now i made an unbelievable experience with an buyer and the eBay customer protection. Here is the hist...

shipping

Hello. I ordered a computer CPU on March 15 2019 from Australia and I've been waiting a long time. I wonder if this is normal, because it has been a bit over half a month now, and the seller has not replied to any of my messages and has not shipped i...

User avatar by Adventurer
  • 142 Views
  • 2 replies
  • 0 helpful

I sent an item to a buyer and they say they got an empty package What do I do?

I sold a New Nintendo 3DS XL to a buyer back in March, but I got a refund request from them yesterday saying that there was no 3DS inside their package. I didn't mean for that to happen, I doublechecked that the item was secured. I wanted to make sur...

Resolved! My buyer selected a UPS service but I only use USPS. Can they just change the carrier on me like tht

I went to print a label for a sale I just made today. I could swear I put USPS on the listing because it is the only shipping carrier I ever use. But the top of the Print Your Shipping Label says, "Your buyer selected a UPS service which isn't availa...

User avatar by Trailblazer
  • 3253 Views
  • 4 replies
  • 0 helpful

shipping time evaluation on feedback

I sell from the East coast. I ship the day after an item sells. My lowest feedback rating of 4.8 is for shipping time because the postal service takes a long time to get the package where it needs to go. I feel the Feedback rating for shipping time i...

Will eBay force me to refund this fraudulent buyer?

So five weeks ago I sold a wig for ~$700 on eBay. The buyer who won my auction is a real gem. Right after winning, she messaged me that she only had $500, and if I could accept that (The second highest bid had been a little less than $700). I was SO ...

User avatar by Adventurer
  • 3007 Views
  • 42 replies
  • 0 helpful

Seller overcharged for shipping! What can I do?

I bought a book and the seller charged me 14.00 for shipping. After I paid, I asked if the book was being shipping priority for that price. The seller told me that he did not have a choice as to the method of shipping and that ebay charged him the fu...

User avatar by Adventurer
  • 5874 Views
  • 17 replies
  • 1 helpful

Automatic USPS cost adjustment steals money without proof

I am really upset with ebay giving the Post Office the ability to automatically steal money from us without any proof whatsoever that the "box size didn't match the service purchased". In the USA, if someone has a claim against you, they take you to ...

Cannot select media mail when creating listing

When creating my ebay listing tonight as I have in the past for t shirts and clothes I list as being shipped to customer as free shipping with media mail. No matter what I try it will only allow me to select USPS priority mail. I change the weight, p...

Lithium Battery Restrictions

Hi People My name is Brian and I'm Involved with the Air Safety Aspect, as NTSB Investigator, an Air Traffic Controller and an Aviation Support Technician Supporting Pilots with "UPSETs" or problems in the Sky. One of the things I have continuously n...

Help sending return label to buyer!

Hi there, I recently had a buyer request a return of an item because the sizing was listed wrong in my description. I've been in some contact so far and I've offered to send the buyer a shipping label at my expense. I've tried looking up guides and I...

USPS Charging me $9.83 - Says I used a Regional Rate B Box When I Used a R R A Box

I know I have read of several sellers being charged by the USPS AVP for using a larger Priority box when they actually used a Small Flat Rate Priority box, but this is a slightly different problem. On my other selling account, I use the Regional Rate...

Import charges increase when using Make Offer (Best Offer) option

Hi everyone - Today I just discovered something incredible for Canadian and non American buyers when they use the « Make Offer » (Best Offer) option on items shipped with ebay's GPS (Global Shipping Program). You think that the import charges would d...

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I have a International Shippig problem

greetings community this message is to alert about the shipments to the united states specifically to doral miami since they are being lost because they leave them with an individual person and in a post office box different from that registered in e...

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