Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping Labels

I have searched everywhere for thirty minutes. And I can't find the button to print a shipping label anywhere on my computer. Someone please help!!!!!!!

Seller shipped order after agreement on cancel and refund

On Aug 25th I won an auction and ask the seller to sent me asap because I couldn't get it after the estimated date... (Sept 4) He answered me 5 days later (Aug 30) saying he was at a hospital and offer me to cancel my order if I couldn't wait any lon...

Shipped UPS, delivered by FedEx

I ordered a phone case that wants to be shipped via UPS and FedEx guy just hand it over to me, in an Amazon envelope.I'm so confused lol

Does the eBay still offer free shipping supply coupons quarterly for the new plans?

Does ebay still offer those quarterly coupons? And if so, is it for the new "Starter" plan that is $4.95 USD? And what amounts are you allotted for each plans? Thanks (they are not shown on the subscription comparison page anymore)

Resolved! I Am Losing My Mind ...

I have multiple listings lately where I offer both Priority and Flat-Rate Priority in the listing. Buyer chooses whatever is cheaper. When I go to the new shipping label screen IT IS NOT SHOWING THE FLAT-RATE option so I have to choose USPS Priority....

Insurance, anyone?

Shipped an item, an expensive item, via Fedex, and checked the insurance tab. I wanted to insure for $2500, but the most they will accept is $1000, so I checked that. The worst happened and the buyer (so he says) got a damaged antique ( an old Regina...

Seller shipping

Is this real or seller remorse? My address has been good for thousands of transactions. What gives? Seller canceled my order and sent this message. I'm sorry but due to your states laws we are unable to ship this to you at this time. We apologize for...

Possible Scam help! Scared to make a claim need advice please

Hello I need urgent help with something I stupidly ordered. Couple days ago I purchased a used gaming laptop that was said to have certain specifications (2070 rtx and i9-9900k). The thing is I didn't realize that there was no actual proof of these c...

Late shipment rate BUG check your downloaded report

I have been going back and forth with eBay about my late shipment rate. Took about 8 emails to get this email. "You're absolutely right - it's not reasonable to expect you to ensure an item is delivered by a specific hour in the day (unless you speci...

Ebay changing Shipping information

My fiance and I have lost several sells and money due to the fact when we post an item we put in the dimensions and weight for each item to where we won't lose money due to the fact of the whole new thing of USPS changing their rules. Well now we hav...

How do I process a refund?

Sounds like an elementary question, I know but how do I process a full refund for a buyer? I completely didn't check the expiration date on what I was selling - an honest oversight but a big DUH. I went to ship it and thankfully saw it. I contacted t...

Resolved! Sorry, we couldn't find a delivery service for this order. Error getting quotes from server.

"Sorry, we couldn't find a delivery service for this order.Error getting quotes from server." Trying to combine 2 sales. Bulk shipping tool won't save the package size. I left it empty upon creating the listing because it wasn't large enough to matte...

How to make the buyer wait to pay until I send an invoice?

Hi all, Many years ago and I guess there still is, there used to be an option where if you bought an item.You COULDN'T pay immediately and had to wait for the seller to send you an invoice with the final price including shipping. I only ask as I'd li...

Shipping Cost

How do I change my shipping cost for a certain item that I have an offer on? I tried revising it but it has a locked tool on the shipping so it won't let me change the shipping amount. Please help thanks!

Urgent -- Shipping Issue -- Selected FedEx and eBay shows it but was charged PM Pricing

Customer purchased item from me and selected FedEx Home Delivery rather than Priority Mail because of significant price difference. He was charged for the more expensive PM rate.My eBay Seller Hub shows activity where he bought and total indicated Fe...