Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! combined shipping

I've sold 2 items to the same buyer how do I print a combined shipping label

Resolved! USPS claims Managed payments

Since joining managed payments last year I have had 4 claims denied from USPS. They want the item taken to the post office for inspection. Here I already gave a full refund and an not about to pay for shipping a broken item back to me. But this isnt ...

North Carolina Hubs closed?

And the fallout begins...with the hurricane.I mailed a nice lot out with USPS tracking and of course I got "intransit to next facility"...from San Francisco and then it went dark.How did I know mailing something on Monday September 23rd my buyer migh...

Black Hole In Florida?

Buyer made a $732 dollar order to which they decided to only insure it for $100... so the package makes it to Miami Fl where it is supposedly sitting in a Distribution Center there. The address the person gave us to deliver to and is using on eBay is...

Ship Cover insurance new restrictions

As of today - 09/26/2024 - I can no longer add ship cover insurance to ground advantage shipping items valued 50.00 and under.As of today - 09/26/2024 - I can no longer add ship cover insurance to priority shipping items valued 100.00 and under.Ebay ...

International shipping to China.

I sent a buyer in China his purchase. Apparently the purchase did not clear Customs because the value exceeded what is allowed. How do you ship anything more than $125 to China. Would the buyer be able to obtain his purchase if he paid the import tar...

How does local pickup work?

I'm interested in offering local pick up for some of my items. I tried it once and ended up having to ship for free to someone out of state when I did not intend to offer free shipping. How can I offer pick up and not get stiffed on shipping by nonlo...

USPS / Global Post missing package - wrongly delivered to a PO Box in South Hackensack, NJ

Hi, I am expecting a package sent from the USA to Switzerland. There are 2 different tracking numbers, one domestic US and one international. According to the US tracking number, The item has been delivered and is available at a PO Box at 11:32 am on...

Excluding Global Shipping From Some Of My Items

Hello! I have researched to no end how to do this. Is there a way to turn off Global Shipping/NO international shipping for some of my items. I am choosing not to ship internationally for my higher priced items in fear of being scammed. I have gone i...

Need help on "Delivered, Individual Picked Up at Postal Facility"

Hello to anyone who reads this. Thank you in advance. Would like some help please. By this "Delivered, Individual Picked Up at Postal Facility NASHVILLE, TN 37230", what does it mean? Does it mean its current location is in Nashville? Could there be ...

Return Postage Error

Hi, Today I had a issue where I had to post a return package (With Parcelforce) back to the seller. I posted it back to the seller (It hasn't been delivered yet) but when I put the tracking number I accidently put another number and Ebay is tracking ...

What constitutes "not too rigid" on an ebay standard envelope for trading cards??

ebay says you can ship trading cards in a plastic sleeve, yet the envelope can't be too rigid. How does one accomplish this? I've received cards in a protector, in a hard cardboard mailer as an ebay standard envelope, yet have gone to mail a paper en...

Shipping scam to a FL forwarding company?

I shipped two packages here worth about $250 each on different dates and in both cases, the USPS delivery status showed it is in transit 30 days in for both. Doing a mail search resulted in nothing. They were from the same buyer who claimed the items...

Shipping price changed after sale

Hey, looking for some help. Have been selling on eBay for over a year now, but in the last month have been having problems with shipping. I set flat rate shipping, but when someone purchases the item eBay doesn't charge them that price. So for exampl...

Fedex labels from eBay with max 1000 additional liability?

Is this a glitch or has eBay updated their agreement with FedEx? Like just yesterday I was able to purchase liability for even more than $2000 with FedEx but now it's capped at $1000? Anyone knows if it's temporary? Thanks in advance