Shipping

Forum Posts

Sorted by:

Resolved! Post office box problems

If the seller does not want to deliver to a post office box, but I use my post office's physical address, could this potentially get me in trouble with ebay? What if the seller's shipping company refuses to deliver after I've already paid for the ite...

Is there any way to talk with a human at eBay, having problem with eBay shipping calculator.

Any way to talk to a human at ebay about shipping calculator not showing the correct shipping cost?

UPS cost adjustment

So I’m kinda new to seeking only been selling maybe 4 months. So I was just hit with a cost adjustment of 149.97 which is money I don’t have and was still charged. Know I called eBay but I don’t know if that’s enough to take care of this. I was charg...

USPS scan form manifest is making a mess!

I recently started using the bulk shipping manifest / bulk shipping form per my local post office request. I can print the labels, print the scan form, and get the form scanned at the post office - no problem. The problem is that several packages inc...

Resolved! Does Ebay have any way to suggest desired features? How Do You Charge For Shipping Insurance?

For items over 100.00 it is often desirable to be able to have shipping insurance. However Ebay continues to not provide a way to pass on this cost without taking a guess and trying to add it to the cost or just notching up the shipping weight and ho...

EIS program question - excluding a country for specific listings etc...

I have been pretty stoic in only wanting to ship domestically, so have always excluded everything else, and still have my setting to exclude anything not domestic. So yesterday I had a sale that shipped through the EIS system. I was surprised, but de...

Resolved! Can i receive refund for postage paid for USPS Ground Advantage if the USPS lost my package?

Can we receive a refund for Ground Advantage postage purchased through eBay if no acceptance scan in tracking and order was refunded to customer for INR? So we can cut our financial losses due to the post office's incompetence. Since the USPS retired...

Excluded shipping locations not working

This is getting frustrating. I am trying to exclude certain items from Alaska, Hawaii, FPO APO. I havemanually added these excluded locations to each specific item OVER AND OVER again, only for them to get ordered by someone in these restricted areas...

UPS Shipping Price Adjustment Scam

I'm not sure I need to provide any additional details here but I'm really sick of this scam. Everybody knows single golf club cannot weight 13LB!!!!!

Resolved! Filing a claim on a "lost" GA package.

I recently had my first INR as a seller in a long time.The item was picked up and scanned on June 17th. No scans or anything since.The buyer has been refunded.My GA package is insured up to $50 right?How hard/easy is it to file a claim with the USPS?...

Resolved! UPS Damage Claim Filing

I sold a computer and it was damaged during UPS shipping. I had the buyer return the computer to me and I refunded him. I am in the process of filing a damage claim with UPS. I had purchased additional insurance cover the $200 sale. After filing the ...

USPS Changes to Daily Scanning of Packages; Delays in Accurate Reporting

We learned from the branch manager at our local USPS (where we deliver all of our outgoing packages for shipment), that the city's USPS Postmaster has now issued an order that incoming package deliveries are no longer to be scanned at the local post ...

Opt In to eBay's discounted shipping rates yet our FVF is still calculated with shipping included?

So I guess I'm one of the ones that was "selected" to be able to offer eBay's discounted shipping fees (as per their online article). So I am participating in it and yet it appears that even though the customer pays exactly what the label costs our F...

Bring back displaying shipping tracking number for each item in the Purchases - Orders

Once upon a time, when you clicked to see all your purchases, the shipping tracking number would be displayed next/underneath the ETA date for each purchased item displayed. Why did this go away? If there's an ability to change in setting to bring th...

Ebay standard envelopes

Am I getting this right. If a ebay standard envelope is lost during shipping and a case is opened. If the case closes. Even though you shipped it and it shows it had initial scan. It will he counted as a defect?