Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

What are my options with a "damaged" item return

The buyer reached out and said that the item arrived damaged. From the photos they sent, the box appeared to have been slightly crushed during shipping and appears to have been retaped by the carrier. So, the box was definitely damaged. I have shippe...

WHY DO ANYONE USE STILL USPS ON LARGE PACKAGES???

I does use USPS for little packages Ain't got no other choice. I quit using them years ago when they added $4 extra on anything > 22" I buy stuff on here, last 2 large packages took > 15 days one now shipped 1-6 and now 500 miles wrong direction and ...

Buyer purchased 2 heavy items which will need to ship seperately but ebay appears to combine them

Buyer purchased 2 heavy items and they need to be shipped separately. ebay appears to have combined them into 1 and only allows for me to print 1 shipping label. How can I send this shipment in 2 boxes each with its own shipping label? Can I create/p...

Signature / Insure when Shipping to Authenticator?

I just sold a watch and am about to ship it to the authenticator. Should I add on signature confirmation and insure it and will that apply when it gets shipped to the buyer or just to the authenticator?

FedEx & eBaY Rate SCAM - Dimensional Weight

So, when selling larger items I usually use FedEx due to the shipping rates being much lower. Two times in the last week I get a shipping adjustment email from Fedex/Ebay. Apparently Fedex is now applying a concept called Dimensional Weight which cha...

Resolved! Do anyone get defects on they seller ratings cause USPS drivers DO NOT scan picked up packages?

Do this happen to you much? Them USPS drivers (IF NOT REGULAR DRIVER WHO DO GREAT) they just grab packages and go. Some drove around with packages up to 4 days before turning in. Lazy local post office may or may not scan the packages and same for Me...

Bought labels through eBay post office says this tracking # not valid for prepaid acceptance

Item sold on eBay overnight, bought a label through eBay as I always do. Nothing seemed out of place or different than the hundreds of other labels I've bought previously, but when I went to drop it off at the post office the clerk scanned it and it ...

Buyer Management Parameters

What I don't understand why Buyer Management parameters are not enforced especially when the buyer resides on a regional site (UK, Germany..etc) I am getting abusive buyers who comes through promoted ads from regional eBay sites who don't make the pa...

Multiple USPS Mail Pieces Missing, Not Reaching Destinations

Since January I have had multiple issues with USPS not delivering mail. Just stuck in the system not doing anything for weeks. WEEKS, not days. It is beyond annoying at this point. Seriously, 6 pieces of mail not getting delivered. 2 have been resolv...

Indiana Government Sends Letter to Post Monster Dejoy about Indianapolis Mail Delays

Just read that the Indiana legislators are sending a letter to our fave postmaster about all the mess he is making at the Indianapolis USPS distribution center. People without their medicine, important paper, EBAY PACKAGES. ETC. IT’S A BLAST FROM THE...

USPS is Worthless.

The USPS is so derelict in their duty's that a month is not uncommon for a package. It has never been this bad, maybe the pony express.

Shipping label doesn’t match shipping service!

I’ve been selling on eBay for 2 months. Only recently have I started seeing “shipping label doesn’t match shipping service used” and being charged extra. I enter the correct weight and sizes. I verify services. And even after when I look further afte...

Resolved! Adjusting Shipping Address

I'm trying to ship an item out and the buyer updated me prior to shipment that they needed the order shipped to another address. When I tried to put the updated address in, I wasn't able to change the zip code. Now the order is giving me the warning ...

USPS has pkgs sitting in storage container for days without touching them & NOT due to bad weather?

From someone that is a postal worker telling me there are canvas storage containers on rollers that are full of mail, packages just sitting there waiting for someone to get to them, sort, and get them moving onto next destination. I am seller and buy...

Printer problem and total earnings

Hello all--Big problem here. I made a sale this morning and tried to print the eBay shipping label, but my printer wouldn't print it. I tried everything to get it to work, retrying and retrying. My printer finally printed the label, but now I'm seein...