Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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confused?

I have 100+ listings in my store.there are multiple items in most listings but each item weighs less than 1ozif a customer chooses 2 or more items, the shipping cost doubles.I'm obviously confused on how to set up my shipping preferenceswould a bette...

On 5/29, buyer paid for $1500 sofa sold as local pickup. It's 6/15 and she won't reply to messages.

On 5/29 my bank informed me that eBay had deposited funds for the sale of a $1500 sofa, listed clearly as local pickup. I messaged Buyer immediately and asked for her pickup arrangements. She replied "I am working on a pickup/delivery scheme. Will ge...

Seller Fees

To start off I do eBay as a hobby. I've been a member sense 2002 selling various items.I only do domestic shipping USA, Canada the rest I have excluded so my shipping preference's are set.So the way I understand this is a buyer in a country I don't s...

“The item is not available in your location”

Hello, im from Georgia (SAKARTVELO), and i always used usa located agency to get my parcels and after they send it to me, and it has never been a problem. But already a couple of months i cant buy on ebay with my account as it says that purchase is n...

Round mailing tubes causing issues with USPS ?

A few weeks ago a package shipped by USPS arrived several days late and only showed scans at pickup and delivery. That does happen no issue there. However I purchased a second part from the same seller. It too is in a round mailing tube and it's late...

User avatar by Visionary
  • 484 Views
  • 11 replies
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3 packages not received

I ordered 2 pens from one ebay supplier and a computer cable from another. According to ebay and the USPS tracking app, these items were "delivered" on the same day, but sadly I never received them. Normally, for small items, the USPS postman puts a ...

Cheapest way to ship from Mexico to United States?

Is it at all feasible to do this for single items ranging that average around 2lbs and fit in shoebox sized packaging? I've been looking online and can only find people discussing shipping the other way, but not from Mexico. Does anyone have experien...

USPS Insurance Claim for Lost Package

An item I sold and shipped a few weeks ago appears lost and it's time to file an insurance claim with USPS. Should the lost package somehow turn up in the mail stream, I would rather have the USPS return it directly to me. Package intercept is too ex...

User avatar by Adventurer
  • 157 Views
  • 2 replies
  • 0 helpful

Box dimensions not being saved accurately in listings

I have found recently that when I am shipping an order the box dimensions are sometimes coming up as 1 x 1 x 1. I ALWAYS enter box dimensions correctly in my listings but for some reason they are not always being saved (perhaps when doing "sell simil...

User avatar by Adventurer
  • 208 Views
  • 5 replies
  • 0 helpful

Resolved! Ebay International Shipping Options Not Showing

Are new sellers excluded from participating in eBay international shipping? When I go to account > shipping preferences, I don't see the option to opt in/out of the program. In fact, I cant find any settings relating to this program anywhere. I meet ...

No Tracking Data

Tracking data does not show. I've now sent a package and purchased a package, and no tracking is provided The buyer of my item is worried that her purchase will not arrive in time for an event. The label I purchased through Ebay came with tracking bu...

User avatar by Adventurer
  • 97 Views
  • 1 replies
  • 0 helpful
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