Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Bring Back Classic Shipping Labels!

Bring back classic shipping labels, some of us have older PC's and XP still and cannot upgrade our browsers, so stop making changes that are stupid and unnecessary. Otherwise you are going to lose a top-rated powerseller of 14 years. It worked fine u...

Shipping to Customer with Highway Contact Address - Confirmed Delivered to Separate City

I have an issue currently with a purchase made by a customer of mine on eBay who checked out with a shipping address containing HC, meaning "Highway Contact" - I shipped the item via UPS but it seems there were issues with it being delivered to the s...

Got scammed, I have proof but case still denied

I bought two items from the same seller in China. The guy had only 1 negative feedback out of 120+ feedback so I thought it was safe.I got notice that the package was delivered. The zip code was right but I got nothing. When I saw that the seller had...

Resolved! It's now 12:34 AM July 1st, but shipping label forcing July 2nd?

Weirdness! I always prepare my labels after midnight, so they're ready to shoot out the door in the morning. A purchase was made on Saturday evening...so the next shipping date is Monday, July 1st (as I'm typing this). I go to process the shipment, b...

Buyer refused delivery for 2 items and opened Not Received cases.

Hello, I'm a seller from Japan.I sold 3 items (each $400+) to a buyer about a month ago. The shipping address for 1 item was to a normal looking address in the US, and the shipping address of the other 2 was one in France and which appeared to be a f...

Why am I denied

Having a hard time under standing why I was denied my claim. I ordered some pool shock and fedex required a signature. Well working many hours in my job makes that impossible (not stated in listing) so it was sent back. It’s been over 45 days since I...

the seller does not refund after receiving her item back

Dear all, I have applied for a refund via resolution team but they rejected and closed my case.Nonetheless the seller and I agreed for a return and refund so I sent her back the item 2 weeks ago and now she has finally received it, but asked me to co...

global shipping tracking is showing item is send to the wrong country

Hi,i have bought an item from the US and the item was send with the Global Shipping Program. i am located in France.I have just seen that the item cleared customs in the Netherlands. Something is wrong. Is there a contact number for this company that...

Tracking not appearing on PayPal after item shipped through ebay.

So....if I go in and manually enter the tracking that (for some reason) hasn't transferred from ebay shipping to PP, PP sends an email to the buyer. Isn't that a little confusing for the buyer? What if I don't update the tracking and later there's a ...

Shipping

How do I charge shipping to someone that has purchased more than one on the same exact item? I see in the shipping calculation that the weight of the item doubles or triples,depending on how many the buyer buys. But the dimensions do not change. How ...

How can I print test labels with barcodes?

I just got a used Zebra printer and the barcodes came out a little zig-zaggy . This may have been due to having the little side guides too tight but I'm not sure so I need the ability to print test labels until I figure it out. There used to be a lin...

How to turn off buyer notifications when I print a label

Is there a way to turn off ebay message notifications and emails sent to buyers whenever you purchase a shipping label? I want to practice printing Fedex labels on this Zebra LP2844 printer I just got and want to use a customer that I just recently s...

Shipping labels Bluetooth?

Need to print 7” usps thermal shipping labels when away.... need a Bluetooth printer that I can print from my iPhone. No WiFi. Any help? I use dymo450 now connected to iMac. But need portable solution. The dymo wireless doesn’t work FYI. Needs WiFi

Canceled listing, voided shipping label?

Hello, I canceled a sale on a listed item. I'm trying to void the shipping label to receive my money back but the shipping label isn't showing up on the list. Did it void the shipping label automatically?

Return item

I have purchased an item and when it delivered 20% of materials only received. when i notified this the seller agreed to refund the money for balance materials, but the import charges and shipping charges paid for the full order was not returned.How ...