Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping to 5510 NE Courier Ct in Oregon - eBay won't let me!

I've seen this a couple other times in eBay threads while trying to answer my own question. This morning I sold a computer to this address 5510 NE Courier Ct Ste 100 Portland OR 97218-6803. When I try to pay for a shipping label, I get this error mes...

Resolved! International package last update was 9/11/19 from Miami. Lost package?

I shipped a package to Amsterdam. When you do the tracking the last information shows it was processed in Miami on 9/11/19 (7 days ago). This seems odd. Lost package?

Need help with a return request!!

Hello everyone, So i'm having an issue with a buyer who purchased an item from me a few weeks ago. The sold item is a used mobile phone which was used by me for less than one month and a half, and the moment it was shipped to the buyer the item was i...

Inflated shipping, items over priced

I’ve noticed with certain items, well really Kate Spade Home, Kitchen items people are regularly asking prices for items much more than if you bought it on KateSpade.com! It’s completely not right or ethical to me, asking original or real price but j...

returning to where??

Hey ebay, I bought water filters which don't fit my refrigerator, they said they do but don't. The sellers return addy is in chinese with a zip code, so tell me ebay how can i return the item if Myself nor the USPS can't read chinese?????

Not able to combine shipping, whats going on?

Can anyone explain why I am no longer able to combine shipping?This is very inconvenient.Now its not even listing fees on my shipping so it looks like the buyer gets free shipping if I send a combined invoice.Help!

Resolved! Can't print an eBayreturn shipping label. Help PLEASE!!

I would like to take this to the post office in a few hours when I go but every time I print the label it comes out on 2 sheets and is WAY to large with printing over the tracking number. I tried to change the size with my laptop setting and looked g...

Your thoughts on "30 days to return" option?

Ebay snuck this "30 day return" policy past me on several of my auctions. It's added in there by default. Fortunately I was able to finally catch this on 3 of my 4 auctions and change it to "no returns".I can understand how a buyer would be attracted...

Scam Protection against sellers using Amazon to drop ship via Bluecare Express

I ordered an item that stated the location was in Dallas Texas and I am outside of Austin Tx. It turns out the seller is using Amazon to drop ship using Bluecare express. Blue care lied about delivering to my house and will not respond back with thei...

managed payments disaster

I have opted into Managed Payments without realizing the full impact. Now I am suffering the consequences without any help from Ebay. Once you opt in you are stuck. It's not so bad f you don't mind waiting for up to 9 days before getting your money. ...

Buyer starts a Return but fails to ship item back.........

First time this has happened....what's the point of starting a return and then not returning. Buyer had until Sept 16 to ship back and has not done so, yet there's been No updates as to what to do next. Anyone know?........

Ship By date for weekend sales

Apologies if I am just now waking up to something that's been true for a long time, but I noticed today that my weekend sales now have a Tuesday ship by date. I am not complaining as it was always a struggle for me to ship on Monday for sales made la...

Customer paid for an item but wants shipped next week. How to avoid penalty without calling eBay?

Customer bought an item while on vacation and wants it shipped next week, is there a way to do that without a penalty, really doesn't matter to me as it would be a tiny percentage, but checking if there's a way to avoid it without calling eBay, I wou...

Shipping cost enquiry prior to purchase

Another question about Request Total prior to purchase:Seller says he combines shipping costs and I wanted to know what the combined shipping cost would be, so I emailed him. I didn't want to do the "Request Total" first, in case the combined cost wa...

The Plague of Ecommerce Return Rates

alan@ebayalan@ebay @Anonymous I found a very well researched and documented study ..interestingly,, zappos, who has used its return policy as a growth strategy is used as an example of companies not to use as industry standards... anyway,, i don't th...