Shipping

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Damaged product, no refund

Dear PayPal,I must be quite frank and honest with you, and say that I am really disappointed in your customer service. Because I am being treated really badly!!! First of all, I received my package in January which means that I was not able to use my...

Cannot Claim Item Not Received

On 3/14 I bought item. I paid using PayPal when I bought it. It was a Buy it Now listing with expected delivery of 4-11 business days. My bank said the transfer to PayPal was completed on 3/15. ebay says "Based in United States, seller has been an eB...

Resolved! Did I get scammed?

I think I got scammed. I live in Canada and the buyer lives in the states. I received the payment but I was put on hold, I sent the package. Then a few weeks later the buyer asks for refund. I lost the case because I didn’t have tracking and now the ...

Commande(192590637919)

Bonjour, le vendeur me demande de retourner l'article a mes frais alors que c'est le vendeur qui a envoyé la mauvaise taille, donc c'est a lui de payer pour le retour ou rembourser le produit. Je demande un remboursement complet sans discutions, quan...

Brought package to the post office....it was scanned..then it went BYE BYE!!!!!!!

This is the first time this ever happened. I packaged up a dinosaur statue that sold and took it to the post office. The guy there scanned it and gave me a receipt. I had two other packages. The day after I went to check and see if all was okay. The ...

Resolved! Unclaimed item came back, buyer doesn't respond.

Hi, newbie seller needs a little advice. I sold an item, shipped it and after some time noticed - "Unclaimed/Being Returned to Sender" thanks to the tracking number. The item came back to me. I left a couple of messages politely asking if the person ...

NIB item arrived but the package smelled like cigarette smoke?

So I ordered a Titan Hero Series Dr Strange it is a 12 inch figure new in box. The problem is that it arrived and the packaging smelled like cigarette. Once again a non disclosed smoking item makes it to my house ( it could be the mail carrier's smok...

Global Shipping Programme is Pointless

I previously posted somewhere asking about Global Shipping Programme but cannot find the thread. Since that time, this is what happened. The item I purchased from the UK was delivered to Royal Mail the day after I purchased it. Royal Mail delivered i...

return case

Hi, I am a seller on ebay.I have problems with return cases when someone open a return case I have as a seller to upload return shipping label, and I can't buy it from my country. So, at finally, I refund the buyer because ebay will close the case fo...

Resolved! Buyer Request Return of Final-Sale Items

Sold 4 dresses, buyer wants to return 2 of them with the reason they are too small for her. I clearly listed the measurements of each dress and due to they are my personal items, I listed them as final sale, no returns. eBay told me I am not obliged ...

Shipping liquid gear lubricant thru USPS.

Can you ship liquid synthetic gear lubricant thru the USPS. I was told yesterday they no longer accept any liquid over 4 ounces.

Resolved! International buyers but ''US located''

Ebay sellers, if you do not ship internationally, but your item still goes overseas, what best strategy to avoid? How to prevent those sales?There are many buyers providing false info on their eBay accounts:''located in USA'' - in fact, it's internat...

How to revise shipping prices to UPS and turn back 1 month later to air mail again?

Hi.I want to revise all listings to UPS express saver shipping for only 4-5 weeks because air mail does not work right now because of airport in Turkey is moving and we can not send items via regular air mail(we will send only by UPS express saver fo...

Resolved! Return Scam?

Hello! Sorry if this is in the wrong section or anything; this is my first time posting in the community, so I'm not quite sure how everything works, but I really needed some advice, so.. here I am. I think a seller is trying to scam me; I ordered a ...

Buyer claims shipping damage, wants to return some of product for full refund

I sent 3 bottles of supplement USPS 1st class. I taped each of the bottles closed, wrapped tape twice around, then wrapped each bottle in a gallon plastic bag, double wrapped that in tape, then I placed all 3 bottles in another bag, double wrapped an...