eBay

how to reopen a closed return request

I opened a return request but did not provide enough information so I closed it so I could redo it. Now I am unable to open a new one so I was wondering if there is a way to do it.

Global Shipping Delay

Why is it impossible to find out what happened to a package sent through Global Shipping? I mailed a package to Global Shipping in Erlanger, KY which the received the next day but the package has not been processed and has been there since August 28t...

Ebay shipping label printing crooked.

Sometimes (about 50% of the time) when i print out my ebay shipping label, it's prints out crooked. The 4 sides are not perfectly straight. When i cut out the label i don't end up with a perfect rectangle. I can't figure out if it's a printer problem...

Unable to combine orders in Bulk Shipping

This has now happened twice so here I am to ask about it. Customer buys 2 items from me and pays separately for them despite my advice to use the shopping cart. I used to be able to go to bulk shipping and the option to Combine was enabled. Now it is...

Please remember to double check product measurements for shipping. I dun goofed.

I goofed. I recently sold a barely used Tortuga Outbreaker and used the pre-filled/similar item description for the product. I basically lost $20 in shipping costs. Also I had to find a box big enough...so it was like $35 total. Then again it was the...

Return Fraud

I have a buyer who bought a pair of eyeglasses (plastic, not wood or any other permeable material). They opened a return stating that the glasses smelled Iike perfume, and I rejected the return. eBay allowed the buyer to return the item. I called eBa...

Tax exempt purchases

I have seen some comments on these boards about being forced to pay sales tax on eBay shipping supplies. I just got a new delivery with a sticker on the outside directing me to an eBay site where I can file my tax resale ID and avoid the taxes. Don't...

Beware of selling to Germany

Hi I have sold on ebay for nearly 20 years and always had an outstanding record, suffice to say Ive been put thru the ringer on more than one ocassion with Ebay but the latest takes the biscuit. Sold an authentic Prada purse to customer in Germany. S...

Selling privilege indefinitely restricted for providing alternative tracking numbers

My account was dinged before for not having 90% of verified on-time tracking because some of my items are shipped directly from Amazon. Amazon can use their own Logistics and that tracking is not recognized by eBay. I sold a few items and provided th...

Where do you request insurance on a listing?

I don't see it on the listing page. Am I just missing it?

Ebay forcing Free Returns

Ebay is forcing free returns down our throats. So now they say we can't charge a restocking fee that we used to recover the free shipping that Ebay has forced us into. So now the buyer can order an item with free shipping to them (that I have to pay ...

Seller claims I returned item, damaged, which I never received in first place. Relisted higher $

USPS on HOLD!

USPS is so frustrating with their hold times for customer service. Does anyone know how to navigate the options tree so that you get the call back option as opposed to having to wait and keep the phone blasted and by your side for **bleep** near an h...