Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

This return was closed

I purchased back in AprilGenuine OEM Apple A1357 12W USB Wall Charger Power Adapter For iPhone iPad iPod well it was fake and doesn't work. I initiated a return/refund and was told by ebay to wait until July 8. I received no communication from the se...

eBay Community Chat regarding Good Till Canceled

eBay has a "Community Chat" weekly. What has been your experience, if any, participating? Have they ever discussed GTC? How can we communicate to eBay that "Good Till Canceled " is not working for all sellers? Based on reading the various posts, it a...

Resolved! Shipping an item in two separate packages

I would like to know if it's possible to print more than one label per transaction? I have a buyer that purchased two sets of an item (different listings), but paid together. It shows as only one transaction but I need to ship them separate. Can I pr...

Delayed shipping

I’m a seller who is going on vacation. I don’t want to remove my listings but I should notify potential buyers that shipping will be delayed until I return on a certain date. I see a banner on some listings by other sellers but I cannot figure out ho...

Returning an item damaged in shipping.

Hello. A sewing machine I purchased arrived very badly damaged due to extremely inadequate packing. (USPS even had to tape up the box because it came apart during transit, only 2 states away.) I have filed with eBay for a return. I have not been issu...

Are boxes provided at USPS?

If a buyer pays for priority mail will boxes be provided at USPS or do I have to buy my own box there?

No returns Returns with expensive shipping Help?

Hi, I recently sold an expensive antique collectible instrument. In my description I stated No returns, please ask questions, request more pictures, etc. Sold as is. After 2 weeks my buyer requests a refund. Ebay holds $802 from my paypal. Now this i...

eBay Shipping Labels - What is the message on the shipping label regarding buyer's request?

I recently started seeing on eBay's shipping label a message saying something about "Buyer Request" next to an amount more than what the buyer paid for postage and handling. Has any other member seen this message?

How to deal with this return

I sold an item with 60 day returns from the buyer and 40 days later the buyer is requesting a return because of a missing part that I had neglected to mention. How do I create a return label in this case and get my seller fees back? Should I tell the...

배송료에 관하여!

I am going to buy a MELNOR HYDROLOGIC PROGRAMMABLE 4 ZONE WATER TIMER. Please teach me how to buy shipping at a reasonable price! $ 22 to $ 22 Shipping I think I'll write a little letter.

How to ship really heavy set of books?

I am selling a large set of 33 books, which will be really expensive to ship. For now I have a free shipping on them. I understand it will take multiple shipments But I do wonder what is the right way and cheapest and safe to ship the books?

Snad on low price item

Hey guys so here's the deal.I bought an item with a total cost of 3 bucks from an asian massive volume seller, I received something entirely different. I don't suspect foul play of course, just a mistake from his part. The money is also very little b...

Requested a return on a defective item. Ship item back now or wait for seller to respond?

I requested to return an item for "does not work/defective" reason. Upon completing the return request, ebay automatically generated a return shipping label for me to print and said that I need to ship the item back by 15th. However, in the return de...

Open box "Like new" Hard drive had over a year of power on hours

I recently bought a open box, "like new" hard drive for $5 under what amazon charges for it. When I got it, I tested it with crystaldiskinfo and was shocked when I saw over a year of power on hours. The drive works properly and well. I actually prefe...