Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Paypal label "overdue shipping" notice

I logged in to Paypal to print a label and was greeted with an "overdue shipping" notice. The package label was shipped Aug 15, 2019 for 2lbs. at just over $10, my notice says I owe $4.42 for a package weight of 2.04 ounces.I paid this without lookin...

Getting refund after 6 months WTH

I have a buyer that opened a case from 6 months ago on an order for MAY 1 and wants proof that the item was delivered. but USPS does not keep delivery confirmation for that long so regardless if it was delivered USPS file are deleted after 4-5 months...

International buyer doesn't want to pay his custom fees and wants to return the package.

So I sold an item to a buyer in India a month ago and for the last 2+ weeks he has ben trying to pick up his package and has been asking me for all kinds of documentation incluyding purchase orders and bill of sale. He now has now told me that it wil...

Resolved! ebay shipping label

If a buyer filed SNAD and I accepted the return, opting for ebay to send the return shipping label, how can I tell that the buyer received it? If the label was sent to the buyer, is there somewhere in the dispute that I can find the tracking number s...

Warranty and refund

I bought a $111.28 car part back in July with a 2 year warranty. Part broke within 56 days, and I did everything the company asked of me to for the refund. I am still waiting on a refund and it’s been 5 months. Seller did everything they could to sta...

Global Shipping and Vinyl Record restrictions??!!

I sold a record to someone in Japan and the GSP placed a restriction on it in KY.eBay has now told me that records cannot be shipped to Japan (and several other countries).WHY>?Anyone have the real info?Richard

If USPS delivered to the building concierge, can buyer win INR?

I sent a package that USPS delivered to an apartment front desk concierge (tracking says "Delivered, left with individual") and the address is the one on the buyer's eBay/Paypal, but the buyer says they had an old address on file and already moved, a...

defective items

Dear All, I Bought vave cover kit for my bmw engine 6 months ago with 1 year warrenty, and one week ago i found a leakage from valve cover kit and when i report this to the seller he ignore my message. so i could not find an option to report the sell...

Ebay doesnt protect buyer.

Hi, for second time I had bad experience in ebay. I have paid an item seller doesnt send it and most important ebay doesnt refund the money I have spent for nothing. This could never happen in aliexpress or other site. First time the dispute finish a...

Fedex package was delivered damaged, how do i file claim?

Sent some electronics to a buyer using Fedex ground and paid for shipping thru Ebay. Buyer just notified me that it arrived damaged from carrier and opened a claim. Buyer noted damage on box & units not seen in pictures and some sort of liquid was on...

As usual eBay doesn't care about the seller!

I sold a pair of brand new shoes to a buyer. The buyer wore the shoes, decided they didn't fit and shipped the shoes back in the original shoe box that was destroyed by USPS. Claims the shoes didn't fit description but yet there are emails saying the...

Using USPS Regional Area Boxes

How can I select USPS Regional Area Boxes?

Resolved! Shipping using a USPS Priority Large FLAT RATE BOARD GAME BOX

I have several board games that I am in the process of listing. I ordered 50 free USPS Priority Large FLAT RATE BOARD GAME Boxes to be delivered to my house. I always print my labels using Ebay's shipping portal. The Flat Rate Board Game Boxes aren't...

Resolved! how do I get ebay to step in and help for an item shown as sent but not delivered after 30 days?

the item I bought is item shown as sent but is still not delivered after 30 days - the seller delayed with excuses and said he was sending it but it never arrived and the seller will not respond to my inquiries. There is supposed to be a way to ask e...

Lost package, no message from buyer - file insurance claim or let it be?

I recently sold an expensive item, the tracking got stuck for ages so I contacted USPS; they determined the package officially could not be located and recommended I file an insurance claim (it was insured with signature confirmation). I assume one o...