Shipping

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Frustration with eBay Return/Refund Policies

I know there are lots of threads on this same or similar subject, but I need to vent my frustrations that lots of other Sellers have. eBay policies are just ridiculous when it comes to Seller protection forcing on us the old adage "The Customer is Al...

Anyone else having to void more printing labels lately?

I don't sell that much but 2 of the last 3 items that I've sold, I've had the incorrect label print and I've had to void them and reprint the correct labels. I input the box size and weight and select the correct priority shipping label, but when I c...

Not getting credit for uploading tracking ???

Spoiler (Highlight to read)I just got this today. I dont think its fair I am uploading tracking. My customer gets their order even faster. But I get no credit for uploading my tracking ????***"The tracking information you uploaded is not from a carri...

2 items being returned to me - tracking is updating but no tracking number

A buyer who purchased 2 items is returning both (non SNAD) The return automatically approved because I accept returns. I got a notice for each saying the returned item has been shipped, and when I look at the return details, I can see eBay's record o...

Alternative To Hermes

Has anybody been able to find a realistic alternative to Hermes. There services are so apaulling that they have this month cost me over 100 pounds and the last time I spoke to Ebay about them they told me not to use them.2 problems there, the alterna...

Best way to ship a golf club

I recently listed some sand wedges and I want to ship them individually. How much will it cost me to send a 35 1/2 long single club in a triangular USPS medium tube? Is this the best way to ship it?

Cancelling Purchases

Hi everyone. I'm new to the forum although I've had my shop on Ebay since 2004. I've noticed a trend amongst certain buyers: it seems they will bid on items and then request to cancel the purchase. Afterwards, they send a lame story that their 'cat' ...

Yanwen tracking numbers

On May 9 I ordered a whole lot of items from sellers in China. About half of them came about 2 weeks ago. The rest haven't arrived yet, Most of the ones that didn't arrive yet have a tracking number that starts "SY", has 13 characters in total and en...

Resolved! A second return approved... effect on metrics?

Recently I just started selling some things from my parents' estate and one was returned as defective, and I just received notification that another is also being returned as defective. Both were older electronics but new in packaging, so I'm at the ...

Can't ship to Puerto Rico

I've been trying to ship a Priority package to PR since yesterday. Unfortunately I get the generic "We're having trouble printing your label" error message on ebay. Tried printing directly from Paypal and I have a "Sorry, the selected country is not ...

Resolved! Can't bid on item due not posting in a country I'M NOT IN...

So, i'm from czech republic and i live and work in germany... today i've missed on a auction because : "Sorry, this item can not be shipped to Czech Republic.The seller has indicated that this item will not be mailed to addresses in Czech Republic.Yo...

A Real Eye Opener, Side by Side Comparison eBay vs- PayPal Seller Protection & Support

These 2 situations could not have happened with better timing (both in the same week) for me to put to the test actual eBay & PayPal seller protection & support. Both companies proudly promote in some way they "got your back" as a seller so if you ar...

Item never shipped

I purchased an item on 6/1 and paid with my Amex card. After 4 days I contacted the seller and asked when it would be shipped. Was told the next day. After 3 more day I contacted the seller again. Was told it would ship the next day. After that the s...

RETURNS

Buyer sent back FAKE watch, claimed we sent wrong watch which he paid $2000.00. WE DID NOT but Ebay sided with Buyer who is also a Seller. Anyone else run into these problems? Seems like as a seller we have NO SELLER GUARANTEE!!!!!! Im now having to ...