Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

How do they do it?

I went to the Fedex website to see how much shipping would cost. I use a test address in New York. To ship a 3 pound item would cost me $13.44. Then I went on ebay and found the exact same item, selling for $12 with free shipping. I would love to off...

Shipping

Hi, I’m from Argentina and I’ll be in the U.S. next month. I’m staying in an Airbnb department. How’s the shipping to rentable departments? Can use an alternative to amazon lockers? Thank you

Retail Ground/Parcel Select Not coming up on USPS site?

Hello,I am trying to calculate a combined price for a buyer from OH on the USPS site. It is a larger package 20x10x10. Weight is 6 lbs 4 oz. After I put in all of the shipping information, on USPS site, I only have three options that come up- Priorit...

FedEx not showing up in listing

I'm going to be listing an item, that's going to be shipped in an "oversized" box, so I added FedEx as a shipping option. However, it doesn't show up as a shipping option in the listing. Does anyone know why?

Resolved! Sold an item, tracking shows delievered at front door then later says "no access"

Hi so i sold an item and it arrived at the destination Oct 5 at 11:03am and USPS and eBay show it as delivered. Now on eBay for Oct 5 at 11:07 it shows "no access" but still lists the item as delivered. It was delivered to a personal P.o. box, and it...

questions regarding exchanges

I tried researching past threads, but couldn't quite find my answer. I recently purchased an item, but was sent the wrong one. Apparently the seller had multiple similar items and simply mailed the wrong one. It happens. I've made returns in the past...

Two return situation questions

I've not dealt with many returns so I'm sorry if these are basic questions. I've tried to read through the help pages, but they seem to contradict each other, or not cover all scenarios.My return policy is set to: 30 days, Buyer pays shipping. 1. Sol...

How to mark delivery without paying for postage label?

So I sold an item with "free" postage where I would pay it. It is a letter sized item so I can just use postage stamps that I already have to send it. The issue here is that unless I pay for and print out the shipping label from eBay itself, it will ...

Economy SpeedPAK

Hi. Just ordered an item from the Philippines that was sent "Economy SpeedPAK". Just curious if anyone knows what this is? Seems like a lot of confusion on the archived discussion boards and want a fresh answer. Thanks.

Sellers inflating shipping fees to avoid ebay fees but ebay does nothing to montior postings

Why isn't ebay dong more to monitor seller post and their shipping fees? A small box of cards should not cost 30 dollors to ship. small as playing cards. Ebay can't explain nor can the seller justify the price of shipping and it isn't my job to print...

Unscrupulous buyer makes false claim, contests the charge & refuses to return item..

I sold a man's jacket for $200. The buyer claims it is not as described (not true). I agreed to refund his money and pay for the return shipping but he never answered. After a week I learned that he contested the charge on his credit card. His bank r...

S & H and Delivery Time

I am getting so irritated, actually angry, about the high S&H being charged by many sellers, and the time it takes to get an item! I'm referring specifically to something that can be put in a regular envelope and mailed for .55! Not sellers fault, bu...

Report Late Delivery Option Not Working

The guaranteed delivery date for an item I purchased was yesterday. I have tried to report it late and keep receiving the message, there’s still more time?

Why is ebay allowing sellers to lie about their location?

I bought an item believing it was located in New Jersey, as per the listing. The shipping said it would be 5-7 days or so. Date came and went (still waiting, as I type this). When I log in to locate my item, boom 30+ days because the item is coming f...

No Refund

Hi. I haven't been here in the help forum as I usually have no issues with Ebay or PayPal. Now I have run into a problem that is driving me crazy. I tried to purchase a pair of shoes through Buy It Now. After a few days, I received a notice that the ...