Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

Resolved! BIG PROBLEMS LATELY WITH OVERSEAS BUYERS SELLING UNDER US ACCOUNT AND MINIPULATING THE SHIPPING TIME

Lately I am having more and more issues with powersellers and established accounts claiming they are here in the USA and the part is here in the USA and ebay tells you, you will receive it by ……. date. Then I order and at 2am in the morning I get a t...

Calculated Shipping

I just watched the video on Calculated Shipping. Honestly, could she talk any faster? Also, her screen doesn't show up good enough to help at all. I am more frustrated with the shipping processes than I can say. I constantly lose money, while giving ...

DIM Weight Calculations have increased my shipping costs by 400%

The new USPS DIM shipping have made the shipping costs ridiculous. A 12x12x12 box will now have a minimum of 10 lbs. Is no one else outraged? A medium sized box (6 lbs) was $120 to go from Florida to Calif. last week that was 35 dollars.Now they want...

Return policy sucks and is unfair to sellers!

I have been selling for 21 years on eBay and I think I'm finally done. The system is so unfair to sellers I wonder how it would hold up from a legal standpoint. If a buyer lies and simply checks "not as described" then as a seller I have no voice. Ev...

Buyers have too much leverage

So I recently made a sale for some very specific use platinum wire in which I made a very clear in my posting that this is very expensive material providing links to show exactly how much it cost from the original distributor. I sold 2 spools of this...

bad service

EBAY havent refund my money that a case. why? I cant contact ebay because the product was eliminated. really bad service.

Left a negative feedback, its not in resolution centre

Bought an item from a seller and i didnt receive it after waiting for a month and i wanted a refund from the seller, since he didnt reply i left a negative feedback and the time period has passed, and the feedback is not in the resolution center.What...

Resolved! Item returned after I received a refund

I bought a GPS unit from a seller in Florida. When I received it, I discovered it was in terrible shape. I returned it and was given a refund. The GPS was returned to the seller, but he wasn't home. The letter carrier left a note for the seller to si...

Final value free on shipping

I print shipping labels at my house. Per Ebay I save a % for using First class or priority mail. They always recommend both, now i see why. However they are charging me 10% on final fee on shipping so how can they say that we are saving when they are...

Do I send damaged item back

I purchased. Brand new cd music set that comes with 3 CDs. One of the compartments that holds the cd I place was damaged. I requested a refund and got it. I never got a return shipping label and tryed contacting the sell and asking them where I send ...

seller conned me with ipad version, sent old version, now says no refund !! Help !

seller conned me with ipad version, sent old version, now says no refund !! Help !Seller advertised ipad mini 4 for $180 , I paid the money and when I received it was ipad 1. Which at the Apple store is worth $34 !!! Now the seller says - sorry! NO R...

International package rejected by USPS

I recently sent a First Class International package to Sweden. It was returned to me today with a sticker from USPS: "Incomplete Customs Declaration - Your package was rejected for export as the content description was not sufficient to determine if ...

same day handling

if i offer same day handling and someone orders on saturday or sunday does that mean i must ship it on monday?

Resolved! 'Out for delivery' In Canada since June 9th, and I haven't received it yet.

https://www.ebay.ca/itm/2PCS-Mini-Pci-U-Fl-To-RP-SMA-Antenna-Router-Mod-Kit-Wifi-Connector-Pigtail-Cable/142675292801?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2649 #SYBAB72154466 http://parcelsapp.com/en/tracking/SYBAB72154466 How can a ...

Resolved! Shipping Rate Too High

Hello all, Question about calculating postage after selling an item. One of my auctions sold. I’m shipping one trading card in a 4” x 8” bubble envelope. I went to the print shipping label page, entered the information including envelope dimensions a...