Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Seller underpaid shipping, I was left with an additional $8.00 charge at post office. What do I do?

Hi, I purchased an item from a seller back in August. It was late shipping, and after asking what the status was, the seller did finally ship. It never arrived. Instead we got a card in our mail box letting us know that we owed $8.00 for postage on a...

Ebay automatically accepted a return for me

I got an email yesterday saying Ebay had approved a return to me. I don't know why or how but I don't have automated returns set up or rules set up to allow ebay to approve any returns for me. This is the first time this has happened. I checked my re...

Shipping Rate Tables Broken By Update

We sell large pieces of furniture that cannot be shipped via standard carriers. For customers within about 10 hours of our shop, we personally provide shipping, which is priced based on distance and the cost of tolls (e.g., driving into NYC costs a l...

Seller increases shipping cost from $10.95 to additional $30.00

Hi can anyone help me?I was sent a message from the seller (see below). Hi, I cannot ship to Hawaii for the posted shipping price. Shipping is 41.00$. I can invoice you for the other 30.00$ or cancel order. There was no restrictions to shipping withi...

Global shipping tracking not updating

Hi. I bought an item from UK and was shipped via global shipping. Item says “shipped” with est date of arrival on or before October 18th. I am from the Philippines btw thats why I understand the est date of arrival. I am just a bit worried that since...

Anyone know anything about the shipper Bluecare Express?

I purchased an item earlier in the week. Tracking was a tracking number from Bluecare Express. I personally had never heard of it. Today I get an email saying my package was delivered and left at a secure location. It is nowhere to be found. I asked ...

I ask help in resolving the issue with an dishonorable seller

Please help! I ordered the goods from the pro-owner! The goods came in substandard, it was clothes, but the seller deceived that it was new! The clothes were worn and in disgusting condition, dirty! I wrote to him, but he did not answer. Has opened b...

USPS shipping price hike.

Is it me or did usps shipping almost double (for larger packages) I've stuck with USPS since the pickup is free for a long time. But as of the last few weeks I've been getting nasty messages about high shipping fee quotes. Of course I look at the dif...

Resolved! Penalty For First Class Shipping? Does Ebay care?

Selling inexpensive light weight items - earrings. Does ebay care if I ship them first class? It is a unique handcrafted item. Won't really be competing with anyone and do not expect to sell a lot. Sell them locally, they do decent.I've been on hold ...

Delivery notice for something I didn't buy and don't want.

A few weeks ago we were shopping for tv trays. We looked at several sites and bought some from Amazon. Today I received a delivery message from eBay about future delivery of tv trays. They are in route and I don't need them, I don't remember ordering...

Buyer closes return, then threatens to keep the the item and get his money back

Recently sold an item, and the buyer immediately opens a return because the item states it's not working. I accepted his return and he got a shipping label. He has not returned it, because 3 days later he closes the return, and opens a case with ebay...

Need some advice on a return

Sold item 8/15, delivered 8/19. Email from ebay about 2 weeks ago said buyer requested return and label was issued. Never heard anything from buyer and no case filed. Item has not been received back here and no tracking info ever received.Email from ...

Resolved! What options does a buyer see on their invoice page?

A substantial portion of my listings include free “standard” shipping showing sometimes up to 5-6 days delivery tike. However, I sometimes get questions from potential buyers asking if they can get it quicker, for which they are willing to pay a reas...

problem buyer

Buyer paid for item on Thurs Sept 26th and opened a case on Mon Sept 30thbecause he hadnt received the item! Item was shipping within the 3 days handling time on Monday the 30th tracking number was provided. He received item on Wed October 2nd and co...

FREE Shipping.. but has to pay local shipping charges..

Good day.Can anybody enlighten me what exactly FREE Shipping means? I paid the actual amount showing on the website under FREE Shipping, I paid my bill online and waited for my package to come. To my surprise, during the delivery, the guy who's deliv...