Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

reimbursement for shipping on fraudulent returns

Now EBay wants a buyer to be reported for using the incorrect reason for returns. Make up your mind. First it was easy to challenge a return, then the seller is screwed on all returns, then you get concierge help to soften the blow of false returns, ...

Why is there two different shipping label printing interface?

Does anyone know why? It appears to be totally random which interface is used for each order. New designOld design

Opera Snapshot_2019-10-25_163150_gslblui.ebay.com.png

Opera Snapshot_2019-10-25_163344_postage.ebay.com.png

New Label shipping label questions. Help please.

I have never used the "New Label" shipping flow for printing my Ebay shipping labels since I always used the "back_to_classic" fix to get back to the classic label flow but it appears that has been taken away as of today. I have 2 questions concernin...

Paquetes que nunca llegan

Le ha pasado que tienen la "valentía" de decirle al proveedor que puedes esperar y vuelven a esperar y esperar y esperar por un paquete que nunca llega porque sabes que en los traslados pueden llegar a retrasarse o hasta perderse los productos?A mi m...

Coupon return

I bought an item partially using an eBay coupon that I received for selling a smartphone. I had to return the item to the seller because it was not in working condition. The seller granted my return for the full amount, which partially went to my deb...

Sellers: Issues with USPS delivery, but tracking states delivered

Hey all, So for the past month and a half roughly I have had at least 25-30 people claim they did not receive their items, yet the tracking in 100% of those cases says delivered. I do the usual and call USPS, open a case, hear from the local post off...

Concerned about International parcel...

So I had an item listed, which was a bit on the expensive side (at least most posters would say it was). A guy in Germany contacts me, it turns out he bought from me before without incident, and he wants me to add shipping to Germany on the listing s...

Resolved! lost top rated discounts because to slow shipping??

I can't believe it. I have been a Top Rated seller for years now. As soon as an item sells, I print the label that night or 1st thing the next morning. I run to the Post Office at lease 4 days a week. I looked at the list of 'slow' shipping items and...

FEDEX SHIPPING NOT FOR ME

I know now never to ship using FedEx. I shipped a package with them and they damaged it and posted. I filed a claim after refunding to the buyer. They destroyed the package did not deliver it at all and denied my claim that it was their fault. I call...

Resolved! boxes for Media mail?

So i have a simple question. right now in my hands i have small flat rate box that i like to use to ship out cds , is possible to use Priority mail small flat rate box with meida mail? current have no paddle bubble mailers that can use with cds and d...

Declined a return of a modified item, then later buyer claim they did not receive the item

I sold a car grill and later buyer said the grill does not fit their car. I explicitly stated to double check the fitment, because I do not accept a return due to wrong fitment. I was still going to accept the return, until the buyer said they alread...

Shipping Estimate Dates Incorrect

Another glitch found today in shipping. On our listings offering USPS Flat Rate, and FedEx Ground/Home Delivery it's giving the following estimated dates:USPS Flat Rate Medium Box: Guaranteed by Fri. Nov. 01FedEx Ground or FedEx Home Delivery: Guaran...

Am I in the wrong (as buyer of "for parts not working")?

Hi, I made my first big mistake as an eBay buyer in 10 years, or so. I bought two computer parts (CPUs) that were listed as for parts, not working, but had possibly ambiguous descriptions. Neither of the descs said flat out they were tested as broken...

How do you get Ebay to update tracking information.

An item I sold was shipped. The USPS site shows the item was delivered but Ebay still shows it is out for delivery. How to I get Ebay's tracking info to update with the correct info on the USPS site? Thank you.

Help! Customer Mail Was On Hold For Trip But Package Is Coming Back To Me!

I noticed through checking on tracking that a customer's package is coming BACK to me. The customer was on vacation and claims they had their mail held with the USPS. How do I get it back to the customer without any further cost?