Shipping

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EMS stil no tracking update after 13 days

Hi, I sent item as EMS (expected 5-9bussines days to USA) from Bosnia and Herzegovina (Europe), on 12th January 17pm. It was dispatched after just 7 hours from my country. And it's last tracking information I got. Is it possible that USPS doesn't sca...

Resolved! Free Shipping Supplies??

Does Ebay still send out codes for getting free shipping supplies. I haven't received any for months and I'm running short on some!!Just wondering. Thanks Dennis

Buyer ships Item back to the wrong address

Last week I made a sale for a computer processor, it is my personal processor from my system so I knew it was 100% working. The buyer had 0 feedback but we messaged back and forth after the sale so I figured they were legit. As soon as they received ...

Eliminating the "Online Label Record" part when printing a label

In an effort to save ink, I wanted to eliminate the bottom part that was printing out (Online Label Record) every time I printed a label. I couldn't find it thru any of the links on the new shipping label screen. Nothing in help text. BUT.... did fin...

Protection against fraud buyers and eBay seller protection?..

Hi all,I recently got into trouble with the buyer and the way eBay manages these issues.I was wondering is anyone can give me advice how I can protect myself.The story was that a buyer bought earrings from me worth almost 900$. She was aware that I d...

Listing states item will be shipped UPS ground, but tracking says otherwise...

Hello peopleso I recently ordered a Halloween prop here on EBay. The listing states that the item will be shipped via UPS ground. Ok, so UPS will deliver it then, right? Well, after the item was shipped i checked the tracking to find that the shippin...

Resolved! Anybody got the same experience from this seller?

I purchase the item hot towel warmer for $61.74 , it got rusty and damage the towel so I request to return and get full refunds. She reply me to pay $3 compensation and asked me to go to local store to get fix. I still insist to return. Second reply ...

What are benefits for offering 30 days free returns? other than coming on top of page.

can any body explain what are benefits for sellers for offering 30 days free returns?

Resolved! USPS shipped package to wrong address, but buyer isn't even a resident of the actual address

This is a complicated one. I auctioned off an item for $232.50 to a buyer that had a US address, and their eBay profile mentioned that they were based in the US. I then shipped the item through USPS. About a week later, the item is shown as delivered...

eBay won't honor Guaranteed Shipping voucher

I order many items on eBay. Recently some sat Guaranteed Delivery by x date. eBay claims they;ll make it right by giving a $5 voucher on a future eBay purchase if shipping was free. Issue #1: I had an item Guranteed Delivery May 2 (the seller is stil...

Best advice: for a refund or return, do NOT contact seller. Go STRAIGHT to Resolution Center.

From experience I learned that bad sellers have no incentive to take a request for refund or return seriously when contacted directly by the buyer. They know that they are not required to respond unless a case has been opened at resolutioncenter.ebay...

claudio corvalan

hello, I made a purchase and 3 days ago I see this information. "Awaiting Delivery Scan" .......... what does ??? I am not in the place at the moment, and I can not know if my purchase arrived or not .......

Refunded item for non delievery then the item was delivered what can you do?

There was an obvious problem with USPS and the buyer didn't receive item so they opened a case and I promptly refunded their payment. A week later the item was delivered to them, now they want to pay me for it but since eBay seller services are so in...

Resolved! Arrival Dates suggested by eBay

I just had a customer that was very upset because an Economy Package didn't arrive in Maui Hawaii on the date that eBay had in my listing. Is there any way eBay can update the way they figure out their dates? It just cost me negative feedback and a v...

Buyer Changes Mind On Return , Wants Me To Send It Back and Forgo Refund

Hi….I am the seller and had a buyer make a return request for 3 items. She returned the three separately. I refunded two of them but the third was damaged. I messaged her and sent pictures of the damage and she acquiesced to have me send the item bac...