Shipping

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Question about removing a tracking number

I paid for my postage as usual but my printer quit working before I could print my label. I voided the label and went to the post office and purchased postage across the counter. I then went to add the new number for the item. I accidentally clicked ...

Seller sent me a knock off Lego set.

Hello, I recently purchased a Lego set from a seller who had advertised the real set. I received the Lego set today and it's a knock off of some sort. My question is, if I start a return, who has to pay for the shipping and will I actually get my mon...

illegal charge from pitneybowes

Hello, Today I've payed for two items I've won in auction.Items are based in UK and I'm located in Slovakia. I was charged:|per ebay Invoice: Price: 950 GBP Postage : 40 GBP Total charged to visa: 990.46 GBP However, I was charged again by PAYPAL *PI...

Repeated "item delivered" messages from eBay

I purchased an item on eBay recently. It was delivered yesterday via USPS first class mail. I received at least a half dozen emails yesterday telling me the item was delivered. Today, I am still getting these emails. I am not sure if the problem lies...

refund to cancelled card

Hello, Some time back I bought an item using my credit card and some weeks after that i cancelled the card. Up to now item didnot arrived so ebay sent a full refund. As my credit card was cancelled how can i retrieve that fund? Thanks. Regards.Kavi

Buyer contacted me with an angry message regarding late delivery

So I've been selling on eBay for a few years now and this account is just my new account for my store so I know how a lot of things regarding shipping. So eBay has a guaranteed delivery date promise they advertise on my listing that obviously I canno...

Thermal Label Printing from Ebay USPS

Hi all, I am one of many who is finally tired of inkjets and shipping labels. I print 6-25 USPS labels a day through ebay's bulk shipping tool, and the costs, as well as the printer durability with label stock is not working out. I have read a fair a...

paying for a shipping label

I have to shrink the page so I can find the pay now button.

Shipping Options

I have a buyer who paid for Priority Medium Flat Rate box shipping. eBay is not giving me that as an option when trying to purchase the shipping label. WHY?? It wants me to ship USPS Parcel Post which is more than the cost of the flat rate box. I'm i...

Beware of fake shipping numbers

Happened to me more than ones, always from China. Item is not arriving, tracking number is stucked at the "lodged at post office", I ring our local post office and they tell me the tracking number is non-existent.Some sellers don't send anything and ...

Resolved! Additional shipping fees

HiI have sold an item where my listing was for the UK only, however the buyer is in the EU and now wants me to ship the item to him.Where do I stand on this as my shipping costs are not sufficient to cover this. He has not paid for the item yet.Can I...

Lost then found Shipment - refunded buyer & now has item too - won't communicate

USPS lost a $175 item for over 2.5 months ago. Buyer waited as I filed a mail search but grew impatient after 5 weeks and demanded a refund through eBay. I received a negative and lost $175. 2 weeks ago USPS found the package and delivered it to the ...

USPS Postage Adjustment Info

Like many other Sellers, I too have recently begun having Postage Cost Adjustments. eBay has been pilfering funds from my Paypal account - without my authorization - to cover this. Though I suppose somewhere in the fine print, they are allowed to do ...

Unable to print return shipping label as seller refunded already

I bought an item and it had some issues. Filed a claim and seller agreed the return. Got a message from ebay asking me to print the shipping label. As a printer wasn't available, so I decided to do it when the printer is available. About 10min later,...

usps calculated shipping overcharging customer

Recently noticing calculated shipping overcharging customer. Checked listing - had correct weight & dimensions. One listing was priority and the other was first class, the priority listing charged double, first class was a 40% overcharge. Called cust...