Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Tell me if this is deception from a seller

Tell me if this is deception selling on eBay. Let me explain, I have an older Ford Ranger pick up truck. It has two fuel pumps one inside the gas tank and one on the frame outside the fuel tank. I bought both of them from the same eBay seller. I have...

Buyer in Thailand cannot purchase item, despite eBay International Shipping turned on.

Have a "Buy It Now" setup, https://www.ebay.com/lstng?draftId=4588313967003. User from Thailand wants to buy it. Says when they try, they get an message that the seller does not ship to Thailand. I have "eBay International Shipping" turned on. I cann...

Resolved! Shipment at eBay hub for 19 days?

Sellers, Does anybody have experience with shipments being held up for weeks at the Glendale Heights, Illinois shipping hub? The item is a camera going to Hong Kong. It's been there since 8AM on February 25th. At what point should the buyer file an I...

USPS First Class Letter

I have noticed that USPS First Class Letter is showing up on all my listings as an option for shipping. I just had a buyer purchase a coffee mug and chose USPS First Class Letter for shipping method. They paid $2.04 for something will cost of $6 to s...

USPS has added a stop to all our shipments

We're in New Mexico. When we first moved here [2004] anything going west first stop was Tucson AZ [left of us], everything else El Paso Tx [right]. At some point Tucson 'went away' and all went to El Paso. Now shipments are taking longer and the reas...

Additional postage needed from USPS

Not sure of anyone have had this happened but I recently had some PWE returned to me saying additional postage needed of $0.46 cents? I have shipped hundreds of the same envelope with PWE $0.97 with no issues and them being delivered. However I've re...

Buyer getting Shipping refund

I sold an item (sat cell phone), the buyer had me ship it to a country that is banned from receiving these products currently. This was unknown to the buyer and me. The package was stopped by customs and sent back to me. The buyer has asked for a ref...

Ebay media mail label?

Does ebay have media mail label option?

Done with ebay shipping envelopes too many issues inconsistent policy

It the last couple weeks I have had 5 lost in USPS never never land....all Ebay envelopes, I have changed nothing and they WERE getting to where they were supposed to...but now it is snowballing...I sat back and watched when it rolled out and knew be...

Resolved! Shipping Changes

Just started listing this morning and the shipping section is more expensive and not working. I have to quit the app to gain services. Also I noticed a significant price increase with FedEx and usps. Can someone verify this?

UPS Shipping adjustment

Hello, help please. I shipped a golf driver via UPS, I weighed it and listed it at 38ozs. UPS adjusted it to 44 lbs and charged me and extra $65. Someone as UPS clearly fat fingered the lb button instead of ozs. I can’t get anyone to help me. Any ide...

Free shipping mistake

I listed an item bin w free shipping but forgot to uncheck international buyers ( i previously had it listed w a shipping price but revised it ) A buyer in the UK purchased it so now I suppose Im on the hook for shipping for free to the UK? Argh if t...

Ebay Standard Envelope Not working

Trying to ship orders for today and it won't give me the standard envelope option. I've been using this daily for the same cards since it came out.

Ebay International shipping stinks!

I always ship through Ebay, I mailed a package on Feb2, to Brazil, it was PROCESSED THROUGH USPS FACILITY, OPA LOCKA FL DISTRIBUTION CENTE, 33054, it went through all the channels through Ebay and departed and went to Customs Clearance in Brazil and ...

Resolved! I received money back on an insurance claim through ShipCover, now package is on its way back to me.

I received money back ($599.99) on an insurance claim through ShipCover, now the package is on its way back to me. The tracking shows the item went to destination state, came back to mine and sat for a while (shipped Dec 3rd, arrived at buyers house ...