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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

How to set shipping time?

I'm in Canada but made my account on eBay.com a long time ago but it seems to assume I'm shipping from the US so it's giving shipping times that are really tight considering I ship from Canada, any delay by the post and it can arrive after the estima...

Invoices

What does this mean. It stops me from sending an invoice when buyers win multiple items.

Best/Cheapest way to Package Magazines? Gemini @ Amazon?

I've got at least 1000 mags to be shipped in quantities: 1, 4, 6, 12.I want to take advantage of the USPS Ground Advantage low cost.The adjustable mailers/boxes that expand up to 2" are ideal.I've been researching box types and want to get feedback a...

USPS problems in Georgia

Yes, it's a nightmare scenario right now. Google USPS GA problems and you will see plenty of info including our senators asking the Postmaster General for explanations. I have tons of eBay Standard Envelope orders that are in limbo. Some got their or...

Ebay is holding sellers financially responsible for USPS Tardiness

USPS has been running as long as 2-3 weeks on priority. I ship every day, in the last two months I've seen delivery times go from 2-3 days to that many weeks. Had a buyer file "item not received" after 1 week, even though tracking shows progress. I s...

Resolved! The buyer applied for a refund after receiving the item the reason was that he did not receive

Hello everyone, I am a new seller in Taiwan. I sell my unused items on eBay. The buyer applied for a refund after receiving the goods, saying that he did not receive them. However, when I contacted the post office for confirmation, the post office sa...

Never received item (but it's been nearly a year)

I forgot I had ordered a gift for my husband 11 months ago and only now just realized I never received it despite its status being listed as delivered. Do I have any actions I can take? I've tried reporting an item as not delivered and contacting eBa...

My eBay package is stuck at customs in Turkey.

The carburetor I purchased on eBay for my UTV is stuck at customs in Turkey. To claim my item and pay the taxes, I need the invoice for the product. However, when I asked the seller, they said that since this is an international sale, I should get it...

Indianapolis usps distribution center

Purchase took 3/4 days to travel from portland oregon to the Indianapolis distribution center. It left thursday and instead of heading to Pittsburgh it now shows as of Sunday arriving back at Indianapolis $&@/:.. last month a similar item coming from...

Resolved! Ebay standard envelope not received

Hi guys, I often buy trading cards and a lot of sellers use ebay standard envelope since it's a cheap option. Usually it works well, but I had an envelope not show up last week when it was shown on informed delivery earlier in the day.For situations ...

Buyer just opened an Item Not Received case because tracking hasn't moved

(I already posted this in Ask A Mentor because it's where eBay sent me, but I'm now realizing that probably wasn't the best place for my post, so I'm trying again here.) I dropped off the item at a post office on March 15, expecting it to be collecte...

Resolved! Empty box

I am a new seller and I shipped an expensive bowl to a customer . the customer said they received the box but it was empty I had taken photos of me packing the item and it weighed 5 pounds I myself took it to the post officeit arrived on 3/10 then 5 ...

I can't change my shipping preferences. How can I reset shipping to the default setting?

I messed with it and can't get it back to default. It's like it is locked in advanced mode and I can't get out

Massive USPS delays and not scanning of packages in Atlanta ...ebay not mentioning

Request EBAY post a message which is available to all Buyers and Sellers who may have shipments go through the ATLANTA Metro area of processing. The message should advise everyone as to potential service delays and what EBAY will do to handle this un...

Resolved! How to sell on EBay from New Zealand

Hello, has anyone from New Zealand managed to list anything they want to sell on EBay? When it comes to shipping I’m having trouble. It keeps setting to US. Could anyone help, please? Thanks