Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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Specifically looking for an alternative to Shipsurance as it seems their claim form has to be signed by the buyer from the address provided by eBay. As the form detects the IP location of the buyer. Obviously this is impossible and I'm certain Shipsu...
Hello everyone!This is my last attempt to find an answer to my question. Yes I have watched video explaining this and read threads talking about this but non applies 100% to my situation. I hope I’ll find good infos here. So thanks in advance.I have ...
What is the best way to ship ornaments so the original box doesn't get smooched in the shipping process?
Buyer wants a refund said it wasn’t delivered yet my tracking number says otherwise. Buyer made no attempt to contact me prior to making a claim which I found shady to immediately ask for a refund. How do I know he’s not scamming me and will eBay ref...
Hi there Can someone please advise on: So I got a sale recently and with my default usps it showed $13.68 and arrival date July 3rd to 7th. I looked at the drop down menu for more options and found fedex economy for $8 only but arrival time 3rd to 10...
I have to ship an item via ground advantage. The item is around 9.6 x 6 x 1.4 inches and 7 ounces. Can I put it in either an envelope, or a small box? Or can I only use a box? Can I use stamps on this item, if so, how many would be necessary?? And ca...
For those of you who may use USPS Click-N-Ship there are some changes coming soon.See the USPS website for more information.
I sold an item for £180 the buyer chose Royal Mail delivery, I had to do Amazon as they could pick it up. The item has then arrived but the buyer has not confirmed delivery and as it’s a different service it can’t be directly tracked on eBay so showi...
Hello. I wanted to ask if I win bid on Ebay item sold in the same city I live in but with no local pickup option offered, is there a way to get back shipping cost expenses if I agree with seller to pick it up myself? Maybe some suggestions what can b...
In our Shipping Preferences in our account, we have the carrier discount rates applied to USPS and UPS. When a customer buys something and selects UPS, all is fine. When they select USPS, however, the discount is NOT applied. So we are constantly hav...
Hi. I ordered an Xbox 360 console here last week and it was shipped 2 days later. However, as of today, it arrived at Nausha, NH's distribution center and has been stuck there since. I really would like to know why this is happening and if I'm ever g...
I have a lot of HO scale items to sell. And I have been trying to figure out how to setup combined shipping. It seems to me that refunding the customer the excess cost is the easiest for me, but would be too confusing for the customer .Is there a sys...
First things first, I don't have any photos of the shipment or it's measurements. Second, I have already learned my lesson and will be fully documenting my outgoing shipments with pictures of the measurements and weight from this point forward. With ...
I have been selling only in the US. If I don't exclude shipping from international destinations, does the domestic shipping price I entered in the listing apply as well to anything shipped all over the world? In other words, if I am in the US, would ...
I am frustrated that eBay has made it very difficult to ship back items purchased from a single seller in one package. eBay almost forces a person who wants to return several items at once to do so. This was not always the case. I understand that eBa...
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