Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Shipping from China cancelled by seller, no product received

I bought and paid for item in January, tracking given but the tracking was cancelled couple of days later by the seller-I actually contacted the shipper directly and asked about it. Contacted seller and this is the answer......."dear friendspecial pr...

Local pickup gone wrong.

Hello, I recently purchased an item for over $400 local pickup. I went ahead and paid the seller immediately with paypal. I had every intention of going to pick this item up and have already paid the seller. However, some stuff happened with my car a...

Delivery and no updates for 10 days now

Hi allPurchased an item from USA to AustraliaLast known event was 10 days ago can anyone please advise me if this is normal?Shipped from the Global Shipping Center to International DestinationErlanger, Kentucky 41025-2501 24th of Feb

Seller Hub orders download report

This report comes in a CSV (comma-separated) file. I'm running Firefox. What do I download and open it with so I can read it?

User avatar by Not applicable
  • 186 Views
  • 1 replies
  • 0 helpful

Resolved! Shipping Comic Books--Should I Be Concerned About How Hot It Gets During Shipping?

I am new to shipping comic books, and I have a question for all of the comic shipping experts. I live in Las Vegas, which gets REALLY HOT during the summer. I plan on shipping comic books over the summer. Should I be concerned about damaging the book...

Resolved! Choosing a better shipping method after the buyer paid.

I have a quick question. Today I got my first sale, and the shipping method I offered and the buyer chose was USPS Media Mail. However, when I select "print shipping label" on eBay, there are many shipping methods that I can use to ship the product. ...

Guaranteed Delivery estimates way off

This month, for example, I have 60+ shipments, yet "there are not enough transactions to be evaluated" for Guaranteed Delivery. Yet, my listings viewed from the same zip code as the items are shipped from have a "Fast and Free" Guaranteed Delivery de...

User avatar by Trailblazer
  • 529 Views
  • 6 replies
  • 0 helpful

Asking for doll to be tied up and pictures before shipping

Someone recently contacted me about a doll I'm selling asking if I could tie its hands and feet behind it and send me a picture. He hadn't bought the doll yet. I told him I was a little confused and said I would ship it that way if he bought it. He k...

User avatar by Trailblazer
  • 1999 Views
  • 69 replies
  • 2 helpful

Does Ebay change the shipping rates after you post?

I calculated the shipping to several zip codes and took an average to offer a flat rate shipping fee which was lower than the rate ebay was quoiting me, and now 3 weeks later, the item sells and the shipping fee for that item has increased by $4, whi...

Ship From Address Error: Problem When Printing Shipping Label

I just sold my first item on ebay and I'm unable to print a shipping label due to an error that states: "There is a problem with the ship from address. Please amend this by clicking here."All of my address information is correct and I've tried multip...

Resolved! how to set Return Policy in listings

I offer Free Returns, and will pay the return shipping for any reason. But I don't want to refund the original shipping if it's the buyer's fault for not reading the listing carefully. How do I set this policy in my listing? The only options I see to...

A return

The customer purchase an item and it was the incorrect one .. do I need to pay for return postage

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