Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Advice on Return Situation

Hello everyone,I'm looking for some advice on an interesting situation I've encountered with a buyer requesting a return. The buyer initiated a return with reason of "changed my mind" and comment of "ended up not liking them". The return was automati...

Resolved! Shipping deducted from Paypal and bank account at the same time.

I just recently started selling again. After getting an overdraft notice on my bank account, I noticed that the shipping charges are being deducted from both my Paypal account and my checking account at the same time. I am being charged twice for shi...

eBay shipping , FedEx labels not printing correctly

I use 8 1/2 by 11 two part labels in a laser printer for all my shipping labels. But since eBay has changed their shipping page FedEx previews as if it will print properly but then when I go to print it comes out in portrait. I've tried it on several...

User avatar by Adventurer
  • 345 Views
  • 3 replies
  • 0 helpful

Uploading a tracking number for a return.

I initiated a return. I printed out the return label via ebay and sent the package back. I thought it would automatically upload the tracking number to the return, but it didn't. I have to do it manually but i no longer have the label or the package....

User avatar by Superstar
  • 584 Views
  • 5 replies
  • 0 helpful

Resolved! Help with Shipping Policies

I need suggestions to the problems with my shipping policies. I just created new "Shipping Policies" for this year 2020, which I thought would fix the issue of the policies not showing up correctly on my "Listings" and "Customer's Invoices". The "Shi...

how to send refund

Case ID :5218787627 Return ID :5136383694 Buyer ID :uaintreaddyent_2012 Request reason :Request for return how can we send refund now

refund

the buyer did not receive the order on time. The fault of the postal service, I filed an application to search for items. what to do , the buyer asks for a refund, but what if, after the return, the buyer receives the parcel. and I will remain withou...

User avatar by Pathfinder
  • 148 Views
  • 1 replies
  • 0 helpful

REFUND SCAM

Here's a purchase history of 'chrome hearts 3 drop earring' from a French seller. 1. DEC/24th/2019 - Got the earring. However, it was fake(not mentioned in the first place) and gave me an allergy response by touching. - Requested return of the earrin...

User avatar by Adventurer
  • 319 Views
  • 0 replies
  • 0 helpful

Resolved! Slow international shipping

As brief as possible...shipped package 11/30 by USPS First Class International to Brasil. Tracking showed it departed São Paulo on 12/6, where it was processed for three weeks before ending up back in San Francisco. It has since been sent back to São...

Resolved! Anyone Had USPS Tracking Issue with Freight Forwarder?

Hello everyone,I shipped an item through USPS first-class about a week ago now. I dropped the package off with 9 other packages of the same item in the parcel pin inside the post office prior to normal business hours. The other 9 packages were delive...

HELP with Global Shipping- Item not being sent and not being returned to me

This morning I rec'd an email from Global Shipping stating that an item I was shipping to a buyer in Canada cannot be completed because it has been deemed "restricted." Buyer was refunded by them and apparently I'm still keeping his $$ as well. It sa...

User avatar by Rising Star
  • 251 Views
  • 4 replies
  • 0 helpful

Anybody else experiencing serious USPS problems?

I am a buyer/seller from LI, NY and for at least the last 4 months I have had terrible problems with the USPS shipments coming to me. With the items I've sent out there have been some delays but nothing too out of the ordinary. However the items comi...

User avatar by Thrill-Seeker
  • 197 Views
  • 3 replies
  • 0 helpful

Resolved! Am I in the wrong for not accepting a refund request?

Long story short, I bought a CB radio last year at a truck stop, took it out of the box and never installed it, and it was sitting on my closet shelf. I sold it on eBay. Item Listing: https://www.ebay.com/itm/312926177539 He sent a message stating he...

Think you know what Media Mail is?

I recently experienced an unfortunate event with the USPS. This was not the first time however that I had to deal with this circumstance. While the situation is similar, it is different in regards to the material I was mailing out to a buyer.I guess ...

User avatar by Adventurer
  • 12571 Views
  • 47 replies
  • 8 helpful
Most Marked as Helpful Authors