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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Refund from ups

Spoiler (Highlight to read) Alright, so about a month ago I shipped a bar sign to a buyer. Long story short, it was damaged upon arrival to the buyer, I filed a claim with ups and got approved . The ups store said they would handle to refund with the...

Returns

Is eBay/certain sellers not accepting returns right now??

Shipping

In the past I always delivered my packages to post office & paid for postage their.I understand how to print the postage on eBay and that's where my knowledge end.What is the procedure to send information to the post office for pick up?Thanks in adva...

User avatar by • Rising Star
  • 196 Views
  • 4 replies
  • 0 helpful

Fed up with FedEX lies

every time i order from someone that has FedEx shipping i am given one time frame(receive by 20th) and later receive another time frame (receive by 24th)then another time frame (receive by 27th) no commitment to original date(contract broken) i am no...

canceling shipping notice

My buyer asked me to cancel her order and I did but it still shows one item to ship. How do I get rid of the message to ship. When I click on the number one to ship there is nothing shown to ship.Thanks for any help on this.

Seller never shipped item

I purchased an item on March 16 and the seller never shipped it, nor has she responded to my 5 messages I sent asking for a refund. Since it's past the delivery date, I requested a refund through ebay, but now they're saying I have to wait until Marc...

User avatar by • Adventurer
  • 191 Views
  • 2 replies
  • 1 helpful

Resolved! Option to void incorrect shipping label missing.

I sold an item on ebay and I decided to print out (and pay for) a shipping label and ship the item. When I went to the post office, they told me the weight was wrong and that I'll need a new label. I came home and made (and paid for) a new label with...

User avatar by • Adventurer
  • 1243 Views
  • 9 replies
  • 0 helpful

Ups refund

Alright, so about a month ago I shipped a bar sign to a buyer. Long story short, it was damaged upon arrival to the buyer, I filed a claim with ups and got approved . The ups store said they would handle to refund with the buyer. Weeks after I receiv...

Tracking information glitch from USPS (says delivered when is still in transit)

Has anyone experience this? I shipped a product from Florida on the 13th via First Class, the package was shipped to Oregon. Tracking information told the customer that the item had been delivered on the 14th (it is impossible for a package from Flor...

No Estimated Delivery and seller doesn't respond

So i bought an wallet from a dude, Paid this monday 16 Mar. There are lots of suspicious activities with the seller (Seller has many account and selling same item with same pictures on several account, on this account from which i bought had 0 feedba...

User avatar by • Adventurer
  • 190 Views
  • 3 replies
  • 0 helpful

buyer wants a refund

i have a buyer that bought a action figure received it like a week ago left pos+ feedback. now he open a return case because he said the figure is broken and that it happen in shipping. do i have to give him a refund? i know i packed it good. i think...

Resolved! What to do?

I purchased a makeup item (under $10) that was supposed to be the one I have used for years. I think it was a knockoff for several reasons and the seller DID refund quickly. I have emailed him a couple of times to ask if he wants me to send back the ...

Resolved! Seller Scam

1) Get payment2) Ship a dummy package to anywhere to get a tracking number3) Put the tracking number on the order. Now, when the buyer gets nothing and tries to file a complaint with ebay or paypal, both ebay and paypal look at the order...see the tr...

User avatar by • Rising Star
  • 362 Views
  • 6 replies
  • 0 helpful

New USPS signature tracking (virus)

OK, as of today the way were are to get a signature is by proxy. We should go to the door. KNOCK in an area of the door that is unlikely to have been touched, we are NOT to touch a doorbell. We should then back up and when someone comes to the door a...

User avatar by • Rockstar
  • 263 Views
  • 2 replies
  • 3 helpful
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