Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipping Label and Payment

Hi everyone,I’m having some issues with an eBay order and need some advice. I bought a shipping label for an item I sold tonight, but when I checked the tracking, it says the package has already been delivered to California, which isn’t possible sinc...

I can't add additional shipping to my packages

The additional shipping is greyed out and the message button says I already have insurance through Ground Advantage. I don't rely on USPS to refund me for damaged or missing packages, so I always add insurance. I contacted ebay and was told they've s...

Shipcover insurance option not available for ground advantage???

when I went to print a label today, the shipcover option isn't highlighted for selection. in the past, I have sent claims to USPS and they NEVER PAY UP whereas shipcover has . are we being forced into USPS insurance only now?

USPS Package arrived at a destination facility four days ago, and is going all over the place!

Hi All, I was sent a package from Baltimore, MD last Tuesday, and USPS said it would be delivered on Thursday, September 26th. There was no update in early morning on Friday, September 27th, since Tuesday evening. On Friday evening, it said it had ar...

Holiday Carrier Increases Announcement - Correction Needed

devon@ebay kyle@ebay elizabeth@ebay @community_team - I believe there may be an error in the announcement post about holiday carrier rate changes that needs correction. https://community.ebay.com/t5/Announcements/Carrier-Rate-Increases-for-the-2024-H...

suspicious buyer and suspicious address

I have a suspicious buyer and suspicious address. They have 0 purchases or feedback, asking me when they will receive the item. eBay shows item as paid for but I do not see the payment on my account. Last year I had several 'purchases' like this and ...

Here we go again—the ‘Shipping Label Adjustment’ issue is striking once more.

This is becoming ridiculous. Just like last year, this morning I received an email from eBay stating that the cost of some of my labels needs adjustment. Just look at the numbers and you’ll see how absurd this is. Last year, when I called eBay, they ...

Cant edit shipping adress

Hello! I can't change the shipping address. I don't live in Russia anymore, but I can't change the country

Bought lable and shipped the package. then it still says I need to ship the item.

I bought a label for a card i sold and printed it out and shipped the package. I came home and noticed it still says i need to ship the package. I don't have the tracking number because i shipped the package already. what can i do?

shipping

I entered package dimensions and weight and usps as serviceebay did not charge the buyer any shippinghow do i correct this? Rhonda

WHY DO I HAVE TO PAY FOR SHIPPING LABEL WHEN THE BUYER PAYS THE SHIPPING COST? PLEASE EXPLAIN

WHY DO I HAVE TO PAY FOR SHIPPING LABEL WHEN THE BUYER PAYS THE SHIPPING COST? PLEASE EXPLAIN EBAY'S POLICY. THANK YOU FOR YOUR HELP.

New USPS shipping cost increases seem to be targeted toward rural areas.

Looking through the so called minimal impact to shipping areas, it appears the new USPS rate increases are targeted to rural areas. Thanks a lot USPS.

Wrong address

I made an order and due to a typo, the shipping address was incorrect. They had attempted to ship the package to me but, they were not able to deliver it so it ended up going to Glendale Heights, IL. Now the package is stuck there. I have contacted t...

Incoming Int packages Address mislabeling in US

Oh my! Am I ever at my wit's end! This has happened several times over the last year or so & it seems to always happen with the more expensive & bigger orders that I'm expecting. The 1st was some beautiful stone pendant beads... about $35 order & som...

First Class Large Envelope on Shipping Label Options?

I see a new option to use a large first class envelope to ship. However, when I click on the label, there is no option to buy. I've called Ebay 3 times and every time I get a new answer that makes no sense. help.