Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS claims question with ebay shipping labels

I have 3 packages that have been sitting in a USPS warehouse for 4 weeks, my buyers wanted their items and told me to wait and see if they show up. They didnt so I made a claim. I use ebay shipping labels and USPS added insurance.. This morning the c...

Resolved! Scam

It’s been 3 days now since I’ve purchased thjs item. The processing still only days “Paid” so I contacted the seller twice in one day and I got no response. The seller’s reviews are all good and the feedback he has for his account is very good . Is t...

My very first order stuck in GLENDALE HEIGHTS, IL 60139

Hello.I ordered a jacket on June 13 from MA, United States. Delivery is through eBay International Shipping to Republic of Moldova. Shipping cost is $109. The tracking was updated daily until the 18th and since then it hasn't been updated. The last u...

Resolved! Shipping to the Marshall Islands?

Hello, someone just purchased an item and the address is in the Marshall Islands, which has a US zip code and is a US territory. My shipping profile was set to US only, so I guess that was allowed. The buyer selected a flat rate box, but I can't prin...

Order

When my order 19-12727-90248Come in my house. It already paidThank

international Shipping Pittsburgh PA to Spain

I published a new item, with Shipping for Spain and I can't make shipping ,say it Wrong shipping method

Shipping small, flat items

I have several small flat items for sale — antique cards/valentines, postcards, stamps, small documents, etc. They generally sell for less than $10. I would like to find a way to ship them from Ebay as first class letters, not packages, which cost to...

Item marked as shipped but buyer says they didnt recieve them

I sold a set of trading cards a week ago, shipped with USPS with tracking. The buyer contacts me saying that the cards never arrived. I check the tracking information and it states that the package has been delivered on the 20th. Im not sure what to ...

Sports cards mailed out but customers not receiving or items scanned in showing on ebay

I am rather new at EBAY and find I am learning as I go with some things. One thing I have no answer for is I have had two or three people claim items have not been delivered and when I look at ebay it says out for delivery but when I click on the tra...

Ebay is Charging Me More For Shipping Than It Calculated For the Buyer???

I just sold my first item on ebay in many years. I used the shipping calculator for the buyer to pay actual shipping to their location. When the item was sold, the buyer paid $18.xx for shipping. When I go to print the shipping label, Ebay says I hav...

Resolved! USPS Ground Advantage shipping

I have recently significantly increased my selling on Ebay. Using USPS Ground Advantage almost exclusively. Recently had several issues, three different shipments on the same day, where packages were just trashed. Ripped in half, one looked run over....

Resolved! Slow delivery to buyer in Illinois

A buyer in East Saint Louis, Illinois purchased an item at the start of Feb and I shipped out as soon as possible (within promised handling time) with a valid tracking number. But now the package is stuck on USPS side and the buyer threaten me to can...

are Priority mail packages doing any better than Ground advantage?

I have already refunded 3 lost USPS ground advantage this year which is more than the previous 5 years combined and I have 3 more that are getting the repeated 12:00 AM ghost scans that tells me that I will be refunding them soon. Trying to figure ou...

Ground Advantage packages not tracking as well?

Aware of the standard envelope mess currently, are there any issues with ground advantage packages not tracking for anyone else as well? all within the same date range as the ESUS issues ive had a lot of messages over Ground Advantage orders not trac...

International shipping once it reaches the US

What determines what method (Priority, Ground, etc.) USPS uses once the shipment has cleared customs here in the US for non-US tracking numbers? Anyone know how this is determined?