Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

NOT right. Sold a heavy item. EBAY charges the percent of sale on total paid

When i am buying postage from ebay there is no way to scam anyone. i sold a heavy item at auction and it went low. The shipping was more than the item. EBAY charged be a percentage fee on the postage too!!!Effectively killing any money. If i sold a i...

International hub processing time?

I'm a buyer, the item I bought was sent through eBay international shipping. It arrived at the international hub on Feb 6 and the last status is "Delivered, left with inidividual" in Glendale Heights, and there has been no updates ever since.Is it no...

Resolved! Just a question regarding Metered Mail (like ESE uses)

OK, so the story is, my shipper Stallion Express sent a notice recently that they will not accept any third party postage items. (Some stamp sellers are not allowed to sell postage to people outside USA, so Stallion wants to make sure none of those s...

Resolved! eBay standard envelope categories expanded

This is excellent news! Can we get a list of specific categories > subcategories kyle@ebay ? Things like patches, stickers/decals, greeting cards can be listed in multiple categories. https://community.ebay.com/t5/Announcements/eBay-standard-envelope...

Shipping charge posted on listing is used to purchase a label...even though..

The shipping cost could be more...anything anyone can tell me?

QR Code Won't Work for Buyer

I recently had to accept a return on an item. The buyer just messaged me and told me that the QR code for the return shipping label "won’t load and can’t get it to load".This is the first issue I've had like this and have no idea what to do. Does any...

Miami Fl Freight Company scam? Item tracked and delivered/buyer saying not delivered.

I did not think anything of it when the address was in Miami, FL. I only sell international through EBAY. I do not ship international for my items and many times will limit to the lower 48, no PO Box and no APO. My item tracked as "delivered" about 5...

USPS Insufficient Address

Hi, USPS tried to deliver a package to my buyer and says insufficient address and they are now sending it back to me. Today the buyer opens an item not received case and of course I don’t have my item yet. What do I need to do? This was an expensive ...

Confused about shipping cost

I’m trying to sell a pair of bicycle wheels. They weigh 10lbs and the box I’m using is 27x27x7. When I look up similar items on eBay, I see the shipping cost varies depending on where the sellers are located (obviously). One seller selling basically ...

Bulk Shipping - URL change

This came up on the tech issues board so I thought it would be helpful to post a heads up here. Seller Hub was updated with the new link, but for anybody that relies on browser bookmarks, take note: Old link for bulk labels should be deleted from you...

Shipping Questions

Good Morning everyoneThere are a few questions I want to ask. I primarily use the ebay app when I need to print labels. When I am at label generated and click print label, it opens up the labels in the ebay app which is connected to my HP printer.I j...

Donations

I want to gift items to a seller. Can I do that?

FedEx overcharge a week after delivery

Recently sold some wheels about two weeks ago & I was charged tha maximum amount through fedex for shipping the item. When I went to drop the item off that day, at fedex, it was measured properly and weighed and told to the item was perfectly great t...

Parcel is delayed due to the fault of the postal service

Hello dear sellers, my parcels in USA are very much delayed due to my postal service. I am a seller from Kazakhstan, and my postal service assures me that parcels to the USA will be delivered within 20-25 working days. But in fact it's been 1,5 month...

FedEx additional cost scam

I paid $12.86 for a FedEx shipping label on eBay, and then got hit with an extra $29 charge because they claim the weight was off (12 lbs on label, actual 11.6 lbs) and the dimensions were slightly off. But here's the kicker – my dimensions are spot ...