11-08-2024 06:04 PM
11-08-2024 08:42 PM
Just who refused and did they say why? I don't know the laws in Serbia. You need to contact the carrier and see what the issue is. It might come under drug laws?
11-08-2024 08:47 PM
Did you check your country's import restrictions?
11-08-2024 09:17 PM
Was the item being forwarded to Serbia through eBay International Shipping?
11-10-2024 06:49 AM
11-10-2024 07:03 AM
Sounds like it was refused in Illinois…… these overseas drop shippers are scamming. People overseas are buying things and people in the US are shipping them overseas. Seems stupid since eBay has the international shipping program that does the same thing but more reliable. Seems like they didn’t want to ship the package
11-10-2024 07:42 AM
EIS has decided that they will not send this item to your country.
EIS will refund you.
11-10-2024 08:25 AM
can they hire another courier...
11-11-2024 06:48 AM
@drabe_9664 Can who hire another courier?
eBay? Well, I guess they could but why would they.
The courier is the one responsible for customs and liable for any issues.
This is the system set up and the EIS shipping company ultimately decides what can and can not.
Seller? I guess they could ship directly to you BUT why would they.
Then they become liable and have to deal with the issues.
Many US sellers would not ever ship outside the US and dont want to deal with it.
You need to find someone not using EIS that wants to ship Serbia.
You will most likely have better luck from a seller in another country.
11-11-2024 08:49 AM
File a non-receipt claim. Instructions here: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
11-11-2024 09:04 AM
@drabe_9664 wrote:can they hire another courier...
eBay International Shipping is not going to hand off the package to another courier. The seller could decide to ship using another carrier (but probably will not want to do that), and one of Serbia's import prohibitions is "Cigarette paper," so they are probably rejecting shipment of the cigarette rolling machine on that basis.