More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
I keep getting this...THERE WAS A PROBLEM WITH BUSINESS POLICIES Help!
Why do I keep getting the warning below?There was a problem with business policies.Please try again in a few moments. If that doesn't work, review our help site to learn how to contact Customer Service.If you want to stop using business policies, you...
As a Seller - Including Automatic Return Label In Package, RMA's and Automatically Accepting Returns
As a relatively new seller I have a few questions about Return Policies and this forum to date has been a wonderful source of guidance and good information. Here are my questions:1) Is it a good idea to include an eBay purchased Return Shipping Label...
Estimated Delivery Times
At the last Wednesday Chat I brought up this 'estimated' delivery time thing once again. brian@ebay answered me. The historical shipping data is still taken into account. If you have a 2 or 3 day handling time but typically ship within 1 business day...
Tracking not updated
Anyone else having their packages "not received" by USPS? I drop it off at the counter at USPS(yes i know its best to stand in line and watch them personally scan them in) and I have had two packages in as many weeks never show up in their system. I ...
Definite Mail Delivery Slowdown
April 15th, 2020 Hi Guys, This isn't about anything I haven't received. This isn't about any specific item. It's about an issue that's affecting us all. It's about the fact that there has been a definite mail slowdown ever since this Covid virus thin...
Items Sent to NY, PA, KS from RI Just Scanned -- In SEATTLE
3 packages I shipped Saturday here in RI had no scans of any kind until a few minutes ago -- they were going from me in RI to NY, PA and KS, respectively. All three now have the following: "Arrived at USPS Regional FacilityApr-15-20, 07:42 AM, SEATTL...
eBay phone number from outside USA
Hi , if I am outside the USA and I would like to call the customer service in eBay , how can I do this , I have tried many times to call the number started with 1866 but unfortunately it did not go through. so I would really appreciate it if you can ...
Resolved! Seller not issuing a refund, and Ebay states that I'm not authorized to let them step in
So the seller received an item back that I had previously bought. I know that because I have tracking and they have notified me too. Still, I don't have my refund, and when I try to ask eBay step in, I just can't. Why is that? The seller did issue a ...
"Error creating label: We could not complete the payment with PayPal. Please check Paypal
Is anyone else getting the error "Error creating label: We could not complete the payment with PayPal. Please check your PayPal setup, such as funding sources, and try again." I have double checked all funding sources and available funds via PayPal. ...
High Return Rate
Hello. I got worried about extremely high return rate (18%) it's all because dumb people who can't setup cable modem and open return right away (doesn't work defective) and returning completely working items. I'm worried is this can bring me to serio...
Standard SpeedPak vs Expedited Shipping from outside US
I paid $12.99 for "Expedited Shipping from outside US" however, the tracking number ES10006809880660001010001E0N indicates "Standard SpeedPak" see below: US $1.99United StatesStandard SpeedPAK from China/Hong Kong/TaiwanEstimated between Thu. Apr. 30...
Cannot post to Australia, covid19
I have two sold items to go to Australia. My post office here in Spain will not accept them as they say they are not able to ship to Australia or Portugal. Ebay system is now nudging me saying the items have not been dispatched in time. I offered ref...
Is the Postal Service still shipping from China below cost?
Hi, I remember reading last year that the UN was requiring the US Postal Service to ship items from China way below the actual cost to ship them, which gave Chinese sellers an unfair advantage over US sellers. Plus to cover the loss, the USPS had to ...
USPS holding international orders due to coronaviris.
The USPS is holding my international orders due to coronaviris. My local post master told me this 2 weeks ago when an order failed to reach the buyer in Ireland. Anyone else having this issue and are you considering removing international sales until...
where is my refund
so I bought a swimming pool.... it leaked.... seller wasn't replying so opened up a case which I won so I had to send it back to the seller and ebay said I'd get a refund once it had been delivered. since then seller has contacted me saying they don'...
