Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Can't ship to Hong Kong. Not sure if it's Covid-19 or if it's something within my control

Problems shipping to Hong Kong for a new buyer. Any suggestions on what to do? I'm thinking of canceling and just letting htem know the situation but I would like to complete the order wich the customer already paid for. I have the following notifica...

Received a message from someone who wasn't the buyer asking for change of address

Hi all -- I sold an item yesterday. The person has paid and I am planning to ship today. I got 2 messages from 2 different user names, that weren't the winner, stating THEY won the phone and need an address change. Now, I know this is a scam and I wi...

Show Form 5630 on phone?

Our Post Office is asking us to print Form 5630 when we bring in multiple packages. Is there a way to pull it up and have them scan it from my phone so that I can avoid printing a new sheet every time we ship?

Resolved! Clear case of buyer swapping out item, wins claim and we lose $500

Hi All, Not sure where else to go from here, we had a buyer who signed up for ebay the day they placed the order with us and, within minutes of the item being delivered, started a return request saying they "didn't like it". The item was returned to ...

Seller claims I purposely broke laptop and returned it, won't refund money.

Hey all, Im in a bit of a serious situation. I recently bought an Acer Nitro 5 laptop from seller and discovered that unfortunately due to shipping it was damaged. The screen had lines and flickers going down it. I opened the laptop to see if the cab...

Resolved! Getting a refund for an item that hasn't been shipped to me yet.

Alright, I purchased the NECA Halloween III action figures from this guy and he said that it would take 10 business days before he would ship it to me because of covid-19 which is bullcrap. Anyway I went ahead and got tired of waiting so I put in a r...

Shipping to myanmar

Spoiler (Highlight to read)I want to buy motocycle parts from myanmarI want to buy motocycle parts from myanmar

Canceling a return request right after making it

Hi y’all;so I decided I wanted to make a return request shortly after I ordered the item I wanted because I hadn’t realized until after I ordered it that I wouldn’t be receiving it for over a month after buying it and I couldn’t wait that long. Since...

Resolved! Issues with the seller about the return shipment after refund.

Hi, Has anyone experienced difficulties with a buyer after the refund?I purchased a pillow for my wife while she was pregnant. Because of the COVID it had an arrival of 2-3 months from the time I purchased. I contacted the customer service, them assu...

Seller in need of help

I sold an item to a buyer which was a piece of software that was new and included a one time activation code along with it ( code was verified by the manufacturer that it worked) and now the buyer makes a false return request stating that the product...

eBay Standard International Delivery is a dud

Every now and then, eBay lays an egg. I'm afraid that eBay Standard International Delivery is a big one. I send an item to a customer in Mexico from the USA. I ship to the address provided by eBay. The item, after several weeks, is in Germany. Huh? W...

How do I refund shipping cost ( Priority Mail for Package) from USPS

Hello I have sent the package with USPS Priority Mail.The weight was wrong so I paid to print another label from my Ebay page.I didn't use a first label.I didn't know what I should void a first label within 5 days.In this case, there is no way to ref...

Envió a protectorados

Si no envían a Protectorados los productos denos la opción de eliminarlos y no verlos en la lista de productos como hace Amazon. NO NOS HAGAN PERDER El TIEMPO. Ni siquiera nos dan las razones para no enviar a los protectorados. Me parece discriminato...

Prepare for USPS Slow Down

Get ready for another slow down. https://news.yahoo.com/us-postmaster-general-tells-postal-214737779.html

Problem with Return Label: "Please wait while we create your return label" - never generates label

I am reviving this.Problem with Return Label: "Please wait while we create your return label" - never generates label!Then it says. Sorry we're not able to process the label at this time, please try again later. It's been broken on my Account for ove...