Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Got Partial Return, Trying to Issue Partial Refund, but can't ?

Long story short: Buyer ask for a return, I OK'd and directed to the resolution center to open a return request. Buyer did, his free return shipping label was issued, then buyer sent back half of the kit, admittedly kept the other half. We agreed to ...

Is eBay still protecting sellers that offer free 30-day returns?

In the never-ending quest to stay on top of eBay policies, I can't find whether eBay is still protecting sellers from negative feedback if we offer free 30-day returns. If the answer is no, then what benefit is a 30-day return policy for a seller?

didnt recive money

the store requested me to cancel the item because they dont have a way to help me .i posted this problem earlier and a user had told me to wait until 3 to 5 days to get the refund but i cancelled the order on monaday now about 4 days have gone alread...

Items being removed

Hi there there is 2 item on my account that have been remove and not come

Resolved! Local Pick Up NO SHIPPING *I want free shipping

How do I stop out of towners from buying my local pickup items then asking why I'm not shipping? I've tried a few thingsIn addition to the item be local pickup only I added ATLANTA PICK UP to the title 'ATL PICK UP NO SHIPPING in the titleIt is avail...

eBbay US - SCAMS and break all possible LAWS

Hello there, i go straight to the point, i sold like always an item to a US citizen. He paid for ECONOMIC delivery service which takes up from 10-12 weeks. Before final payment the buyer get informed about this fact 3 times. I also did personal infor...

Shipping stopped and past due.

There is a RED dot on the shipping progress line. And not a Blue dot. What does this mean?

Cancel a return case

I opened a return and the seller has given a partial refund. I cannot find an option to close the return. I also cannot find an option to contact Ebay online. The only option I have it to return the item but I only wish to close the return. Any advic...

Buyers- Sellers

We buyers are protected on e bay and Pay pal but we are not enough as sellers. We have to wait 7-14 days or more for a refund, when I order Pay pal charge the same day. And we have to wait for e bay and Pay pal decisions and correspond with sellers w...

Do you use USPS pickup, and if so, how are you securing your pickup location?

I'm wondering what people do if they use USPS daily pickup for shipping out their sold items. Do you have some secure way of putting these out for pickup on the porch or wherever? Looking for ideas and trying to decide if I want to do this or just dr...

So... a buyer REALLY has 35 days to return an item (not 21) and Ebay scripted "customer service"

I posted this on aother thread, but I'm still wanting to rant On a $50 return, the buyer never sent it back. They were supposed to upload tracking two days ago (at latest) on it. Before this new extended return time, if I didn't get the uploaded trac...

International Shipping is resumed or not or it still needs more time due to COVID19

I am from India and New Delhi, World is suffering from Covid 19 and International Shipping services are resumed or it will be halted for some more period.I am from zip code,https://countrywisecodes.com/india/New-Delhi-South-Ext-II/post-zip-code/11004...

Disputed item arrived , after refund is given

Customer filed a dispute due to USPS not timely shipping item, finally arrived after he was given a refund. How do I bill him for the item??

seller listed item with priority shipping but USPS tracking shows media mail

So I bought a set of books for studying the 23rd, it was buy it now so I paid using my cc and not PayPal. It was memorial day weekend so the seller messaged me back saying they were off to the postal office the 26th, great and I got the update saying...

Managed Payments Question

If I'm part of the managed payments program in the future (and it sounds like everyone will be), will I no longer be able to use my stamps.com program? I sell on different sites and ship everything with stamps.com. I like having my info all in one pl...