Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

when i will get my item ?

bought a headphone for 5 months ago seller form china he was telling me that cuz of covet 19 shipping is delayed until now he send me multiple time.today i knock seller about my headphone but he is just ignoring me i tried to contact ebay not working...

Refund

Hi guys, Firstly i’m begginer of selling items on Ebay. One of my customer open return case, as i said i’m only begginer so i try my best for sorted this thing ASAP, so i press button for Refund now, and i forgot wait few days for item come back to m...

Shipped from China not USA

When buying I choose in the USA because I don't want to wait or have to possibly deal with customs. The item says it is shipping from someplace in the USA but in reality it's shipping from China. Almost immediately after the transaction is done I get...

Wrong shipping charge

I recently sold an item and have an issue with the amount EBay charged my buyer for shipping. The item sold July 4th and my buyer paid Ebays invoice immediately. She then emailed me they were going on vacation,could I wait to ship? No problem, 10 day...

Resolved! Free standard shipping

the seller list free standard shipping. Seller sent out package with wrong charges paid. I received a package with postage due. What states they can't make seller pay shipping. Isn't this a federal crime or something. What can I do to get my money ba...

Overcharging for shipping

Many times I look at items I may want to buy and think "that's a great price" then I look at the shipping the seller want's and it's obvious the seller is trying to make more money by ripping you off on the back end. That said I'll go right on by. So...

Shipping charges

I purchased a phone case from a seller that list free standard shipping. I received a package with postage due. Seller short changes the post office. The post office came after me. EBay won't do anything. How are the sellers allowed to sell on eBay a...

Tracking not showing up in the system

Am I the only one that's having an issue with tracking and USPS? I have shipped a lot of things over the last month and a lot of my tracking numbers are showing like I have not shipped. I have a collection of customers asking where their items are th...

ebay international standard delivery can't file insurance claim tracking not valid

I'm giving up selling International ebay the new International Standard Delivery program keeps losing my items and can not get a good tracking number out of them i can't file the insurance claim and then I have to refund buyer any help from costumer ...

USPS mail delays. Please write or email your Representatives in Congress now.

Many sellers have been complaining about mail delays here. With a new PMG just appointed, he doesn't seem too concerned as he has just made it official USPS policy to delay mail. As a retired Postmaster of 3 yrs, I was always held accountable for any...

Resolved! Received a damaged item and the seller is offering a rather unusual solution.

Few days ago I created this account for the sole reason to buy a car AC compressor, since it's not available in local autoparts store. I found a german seller willing to ship to Slovakia, so I ordered one from their listing. Two days ago I received t...

Warning: Post office hours may be shorter than they appear

Those accustomed to going to the post office early and/or using carrier pickups most of the time may not be aware that many post offices have cut their hours. The hours posted on the USPS website are not reliable. If you're heading to the post office...

Standard International Shipping label printing

Just trying out eBay's new Standard International Shipping option for an overseas buyers. I use adhesive label sheets with two labels per page which have always been ideal for eBay and PayPal labels. With the Standard International, the label seems t...

Gsp not available. Why?

Shipping

Global Shipping Program

I am a seller, who shipped a package to Europe June 19, 2020. I paid $21.00 shipping charges through Pay Pal on the 19th but noticed today I was charged another $21.00 on my monthly E-Bay invoice. E-bay called this fee a "Supplemental Service Fee". D...