Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Non justified return......

I recently sold a job lot of old fishing reels and scales 45yrs old. Buyer won items. Now wants a refund because items are worn???? ebays rolled over and given refund without my permission ??????? how is this right. I have a 100% positive feedback as...

Resolved! I bought fake AirPods Pro and would like to get my money back. Please Help!

I recently bought some fake AirPods Pro since they were actually a really good price and I thought why not. I received the package but they were blatantly fake and immediately started a return. I do have some concerns however. The listing stated that...

Partial refund

Buyer wanted to return... I accepted.. Now buyer wants to keep item with only a partial 50% refund.. I agree to that as well.. But can not find the option on dashboard??? Help please

eBay and FedEx SNAFU

Been having an issue with trying to get a FedEx shipping label in order to ship. Has been going on for 3 days now. Have spoken to eBay twice. Last time, was told to go to FedEx directly. That's great, but now there's no discount. Keep getting "intern...

False ITEM

I am being frustrated by the Seller, Ebay and PayPal. I received an Item that didn't match my order. Seller is proving stubborn. I have contacted Ebay but they're referencing me to PayPal. And when I go to PayPal, they are referencing me back to Ebay...

Resolved! US Postmaster General tells postal workers to leave mail behind if it slows down their route

The US Postal Service's new Postmaster General has established new cost-saving policies that could slow down mail service.Mail carriers are being told to leave mail behind at distribution centers rather than taking late trips, taking extra trips, or ...

USPS First Class Mail Media Mail Delay No Tracking Info or any updates.

Hello I don't know if this info may help other sellers and buyers to get some idea of what is going on with First Class mail and media mail for us we have over 30 first class mail that we have turn in with our regular pick ups and drop off at differe...

Ebay returns a joke for sellers ripped off again

We sold an item, buyer returned a different item and admitted to itThis is what happened !Dear Christopher, Thanks for contacting eBay about the Nissan Titan /Armada Dash Radio Bezel (Item ID 183517861268) that you recently sold to your buyer: “weipe...

Another example of eBay wrongly siding with customer

We'll see how long eBay monitor lets this stay up since they have no legitimate rebuke for it... +++++Hello Dale, Thanks for reaching out to eBay! My name is Hanna, and I am happy to help. I apologize for the trouble you've had with this return. Unfo...

How do I combine shipping for multiple quantities of a single listing?

Most of the time, people just want one item, but there are a few rare times when someone may buy two or three, and eBay only charges them shipping for the one. Because combining them means the package will now exceed 12 inches, the cost of shipping d...

Returns on a sale with combined shipping

I sold a buyer 14 items and combined the invoice. He wants to return two of them now (grumble) but paypal put the entire payment on hold and I have a negative balance now since I already transfered the funds to my checking account. My questions are t...

Can't find my eBay order history on my account

I ordered some CD's on 6/26/20. They arrived 7/7/20, but were scratched. I got authorization from seller to send back for refund and printed return label 7/7/20. I have confirmation that return was accepted by seller on 7/11/20. However, it's 7/17/20...

Do sellers have ANY protection against returns?!

What is the point of setting/listing as "No return policy" if buyers are still allowed to open a case against you?I also sold the item as "For parts or not working" and described clearly that it does not work. However, this terrible lazy new ebay buy...

eBay put my case on hold and I can't contact anyone

I purchased an item that only part of the package was shipped. I contacted eBay and seller two weeks ago and they shipped the second package again. Arrived at depot near my house on Monday per the Fed Ex tracking and said it would be delivered by Wed...

Shipping Only to 48 Contiguous United States

How to I create my settings to sell only within the 48 contiguous United States? The directions I found online were old and don't work. I see nothing in my settings for shipping options to block international buyers. Thank you.