eBay Help
lighthouse_foundation
Adventurer
Community Member since ‎02-19-2008
‎01-27-2025

User Statistics

  • 45 Posts
  • 0 Solutions
  • 1 Helpful Votes Given
  • 35 Helpful Votes Received

User Activity

Since when can a seller not allow refunds?

01-21-2025
It's been a while since I've purchased anything here, especially a service which is more difficult to dispute than a physical item. But in the past a buyer could file a SNAD and eBay would normally side with the buyer. But recently I purchased a serv...

How do I permanently disable the auto-relisting tool?

12-21-2020
The title says it all. I followed the instructions but I didn't see where to turn it off on my listing. I don't want items to automatically relist if they don't sell.

Isn't there a way to send a buyer a link to print a return label?

12-01-2020
A buyer wants to return an item and doesn't want to stand in line at the PO and they're in lockdown so he doesn't want to go anyway. It seems to me that there is a way for me (the seller) to send a link to the buyer that all he has to do is click and...

If I give a buyer a partial refund, can he then claim SNAD and get a total refund?

11-29-2020
I sold a bundle of items and the buyer is saying that one of them is defective. He wants a partial refund of $5 which I am willing to give him although I don't believe his story about the defective item. But can he then claim that the whole bundle is...

The name and address on the return label isn't mine

07-28-2020
This has probably been asked before but I haven't had a return in a long time. I purchased a laptop battery and the wrong battery was sent. So I requested a return and eBay sent me the link to print a return label. The battery came from a computer st...
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