Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Refund in your eBay dispute case - but I never filed a shipping dispute.

Hello, just wandering if anyone knows what happened here. Today I received an email from Paypal saying I had a partial shipping refund from eBay Inc Shipping, but I never filed a dispute for anything. The email body reads: eBay ruled in your favor in...

Please help I uploaded the wrong tracking

Hello, I am in a mess here. I put in the wrong tracking number for another package which was delivered to Miami and the buyer In Fernandina Beach FL said they didn't get the package. Ok I realize the mistake I write to the buyer and upload the correc...

Free Returns misconstrued as free $

I sold an item that states the measurements, indicates measure prior to ordering, and has a chart on what it fits. Person ordered indicated it was too small and wanted to return. That listing has Free Returns, meaning we pay for the return shipping. ...

Possible scam?

I bought a PS4 Pro on the 5th of July. Seller sent a tracking number this morning showing the item shipped July 2nd. What’s going on here?

Any other shipping website I can order/print stamps and first class mail letter postage?

Does anyone know any other shipping website I can order/print discount stamps and first class mail letter postage beside stamps.com and endicia.com? These two sites have too many techno issues I can't bear any more. Thanks!

USPS First Class Package shipped from Oklahoma to Puerto Rico is in California

This is the first time I have had an order from someone in Puerto Rico so I am not sure if this is typical or not. I printed the shipping label through eBay and it was scanned and accepted at my local post office in Tulsa, OK on 6/18. The tracking up...

SELLER SENT WRONG CDS IN CASE

I recently ordered some Eminem CD albums From eBay and was excited when they were delivered. I opened one of them and inside was not an Eminem cd. It was supposed to come with 2 disks as stated in the detail section of the product. It had the Eminem ...

NO ebay costumer service available + refund issue

ebay only offers help through the automated answering system and you can NOT talk to someone by calling (866)540-3229 or (866) 9619253. I have been trying to refund a buyer for the past 4 days and get 2 different error messages. The first says there ...

Resolved! Return was Returned to Sender -- No Refund Issued

I purchased some electronic equipment that didn't match the description. I initiated a refund, received a mailing label and sent the equipment back. The post office returned the package to me because there was nobody at the address on the label -- th...

Returned item

Here is a good one! I had to return an item. I printed the return shipping label at my cost and sent the item out. The seller received the item and issued me a refund excluding the original shipping. Perfect! THEN, today, eBay takes money out of my P...

Gotta love all these returns and donuts!

Anyone else having a serious increase in their returns due to the pandemic? Just received a red donut from someone for wanting to return a hooded towel 47 days after receiving for a snag in the material that was caused by the plastic hangtag when she...

new day, new strange display by eBay

Likely not a problem, but why would 2 sales show "ship by", and another show "ready to ship"? At least the "ready to ship" is not giving me a bogus "ship by" date 20 days out when I have 3 day handling

US sellers: Please offer options other than eBay Shipping (ESUS)

Hi all. Longtime eBay user, seller and buyer in Canada. Lately I've noticed US sellers using the new eBay Shipping Service, which shows up with an ESUS tracking number. I have at least two items I recently purchased coming this way. The thing is, thi...

Shipping Question

We are new to eBay and are working on selling old inventory from our manufacturing facility.We have weights and dimensions to ship each product. However, once we input these into the calculated buyer's price, it seems either too expensive or a lot le...

Not able to print my return label

Can anyone tell me why I'm getting this error message when trying to print my return label? "We couldn't process your request because of a technical issue. Please try again." I've tried to print this out on several different computers and they all sa...