Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

USPS First Class Mail Media Mail Delay No Tracking Info or any updates.

Hello I don't know if this info may help other sellers and buyers to get some idea of what is going on with First Class mail and media mail for us we have over 30 first class mail that we have turn in with our regular pick ups and drop off at differe...

Ebay returns a joke for sellers ripped off again

We sold an item, buyer returned a different item and admitted to itThis is what happened !Dear Christopher, Thanks for contacting eBay about the Nissan Titan /Armada Dash Radio Bezel (Item ID 183517861268) that you recently sold to your buyer: “weipe...

Another example of eBay wrongly siding with customer

We'll see how long eBay monitor lets this stay up since they have no legitimate rebuke for it... +++++Hello Dale, Thanks for reaching out to eBay! My name is Hanna, and I am happy to help. I apologize for the trouble you've had with this return. Unfo...

How do I combine shipping for multiple quantities of a single listing?

Most of the time, people just want one item, but there are a few rare times when someone may buy two or three, and eBay only charges them shipping for the one. Because combining them means the package will now exceed 12 inches, the cost of shipping d...

Returns on a sale with combined shipping

I sold a buyer 14 items and combined the invoice. He wants to return two of them now (grumble) but paypal put the entire payment on hold and I have a negative balance now since I already transfered the funds to my checking account. My questions are t...

Can't find my eBay order history on my account

I ordered some CD's on 6/26/20. They arrived 7/7/20, but were scratched. I got authorization from seller to send back for refund and printed return label 7/7/20. I have confirmation that return was accepted by seller on 7/11/20. However, it's 7/17/20...

Do sellers have ANY protection against returns?!

What is the point of setting/listing as "No return policy" if buyers are still allowed to open a case against you?I also sold the item as "For parts or not working" and described clearly that it does not work. However, this terrible lazy new ebay buy...

eBay put my case on hold and I can't contact anyone

I purchased an item that only part of the package was shipped. I contacted eBay and seller two weeks ago and they shipped the second package again. Arrived at depot near my house on Monday per the Fed Ex tracking and said it would be delivered by Wed...

Shipping Only to 48 Contiguous United States

How to I create my settings to sell only within the 48 contiguous United States? The directions I found online were old and don't work. I see nothing in my settings for shipping options to block international buyers. Thank you.

Resolved! Buyer claimed 389 USD damage from 600 USD sale and keeping product

Greetings. I wanted to get advice here regards to a shady buyer who claimed damage for 1 speaker out of a set of 7 car speakers I recently sold. Im a recreational seller, and this is the first time I've had trouble like this.The box allegedly had dam...

Ebay switching shipping selection on me

Ebay keeps switching the shipping payment selection to seller pays once the transaction goes through. I know for a fact every post I put up I individually select "buyer pays" every single time, because I can't friggin' afford it! So now when I start ...

Resolved! Calculated Shipping - All Options Not Showing for Buyers in different zip codes

On some items I offer multiple shipping options: fedex ground, usps priority, usps flat rate box. I offer all three in that order for this: eBay item number:233649675705 When I look at the listing using my own zip code (21212) I see only fedex ground...

eBay not honoring Money back guarantee

I acquired a boat part and I received a used and Wrong part that does not match the sellers description.I opened a dispute to return the item. The seller cancelled the return request and Asked to return the part outside of eBay. eBay allowed the sell...

eBay International Standard Delivery (Send) & Free Shipping

Under our current eBay business model, we offer free domestic shipping to our customers in the lower 48 US states. We are currently an active participant in the Global Ship Program and are entertaining the idea of transitioning to eBay International ...

fedex delivery dates delays help

so I ordered a item of ebay on july 3 and it said it will be delivered today but it is still in parker Arizona help me these delays of delivery dates keep happen but I will probably be here tomorrow since its in parker Arizona Ebay TrackingFedex Trac...