Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

eBay sides with Buyer dispute over shipped item arriving late

I shipped a book via Media Mail and posted the USPS tracking number. The buyer, despite the well publicized delivery delays due to the holiday shipping rush compounded by the COVID-19 pandemic, filed a claim for not receiving his item on time. eBay r...

Lost in postal space??

What do I do?I bought an item on the 15 th of December and it was shipped out on the 17th (Ohio to Colo) Priority, Tracking shows it is still in ohio and only moved once to a different mail center. Here it is the 10th of Jan and still showing in ohio...

How to ask for another refund after closing the refund on accident.

How do I ask for another refund after I accidentally closed the refund, I didn't get the money or anything I was asking for a refund on a item I didn't want and I hit close refund, and I can't ask for the refund again.

Impossible to appeal a refund decision even though I sent proof and tracking.

Someone filed a for a refund on a poster I sent on November 30th.I purchased posted via ebay, printed out the label and brought it to the post office.It shows that it was received by the post office on the same day. The buyer submitted a request on D...

I have not received an item or had a refund

I bought an item Late in October which did not arrive. I messaged the seller who was apologetic and said a refund would be organised. I did not receive a refund and the seller asked me to be patient as apparently they were having difficulty with the ...

shipping to chile

I don't normally do international shipping..but I have a customer pleading with me..($35.00 sale)Am I charged fees on the full amount of shipping charges and tariffs and anything else ebay adds?Anyone know if it is safe to ship to chile?Thanks

Escort Solo 4

So I recently purchased a escort solo 4 for a very great price. After paying and getting confirmation that package was shipped the suggested date to be delivered was January 7th 2021. However I recently searched the username and it says not registere...

Scammed and ebay says not covered bleep?

After purchasing a massage chair off ebay the **bleep** marks it as having arrived which it clearly did NOT! Then deletes his account and ebay's response..... not covered! Like **bleep**???? This is total bull**bleep**.

Need help with combined shipping

Customer bought 2 separate items (each of the items were going First Class, but if I combine them in 1 box, they will be too heavy for first class shipping*Shipping wasn't free for either (customer pays) How do I combine shipping through Ebay's shipp...

Refund problem

Purchased a item. Item is defective straight from manufacturer. Look Up Denon 4700 H HDMI problem, anyway.Contacted seller to NOT send item due to data I found on item after I paid.Seller agreed to issue refund but told ME to initiate the claim so I ...

Is the coast clear for USPS shipping yet?

I shut my store down a month ago due to USPS shipping delays. It was and is painful. Can anyone tell me if USPS shipping time is anywhere near the old normal yet?

Buyer Received Item Damaged

I sold a Framed poster and buyer contacted me that the glass was broken. I asked that he file a claim with eBay and return the item and then I would offer a refund. He said he would return it 12/31/2020 asap. The refund offer expires per eBay on 01/1...

USPS Damaged Item

So i sold a figurine before the holidays and it sat in a warehouse for a couple weeks because of the pandemic. The buyer messaged me with a picture and the item was broken. It was sent first class the total item with shipping was $22.00. I am curious...

Shipping Video Games in COVID Era?

What is the best service to ship video games with that will still allow me to make some kind of profit? I did USPS Media Mail, only to find out that it was only for educational materials. USPS First Class seems ok, but it's at least 5$ to send a ps2 ...

Shipping questions

Hi everyone... eBay switched me to Managed Payment System recently... today is January 9th. Question 1 - I always use USPS insurance... today when I went to to purchase label, only their Ship Cover Insurance is available... it appears I am now do not...