Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Global Shipping Program

I was in middle of a claim filed against me for a return. I had no problem with the return till i tried to get a return label i thought would be provided through Ebay and sale. No such thing. In the claim an option was Unable to buy label. i click on...

Listed as "free shipping" now seller added freight to invoice.

I bid on an item and won. Great, kinda. This item had "Free shipping" in the main ad, and "Free shipping" in the details portion. When they sent the invoice for the item, they tacked on freight that was more that I was paying for the item. I've tried...

Seller closed my return and the Item is not as described and had a scratch on the lens!

I do not know what to do as the return was closed by the buyer. The item is not as described and literally has a scratch on the lens!! What do I do where do I go to contact someone??

Money on hold in managed payments

Buyer claims they didnt receive item but tracking says delivered and ebay is holding my funds. what do i do?

Shipping Return Nightmare

Ebay Full Refund, No Return , No seller protection PolicyClaim was filed for a return From a shipment through the global shipping programI had no problem with the return, even though it was a false claim, until i tried to purchase a return shipping l...

False nondelivery claims

Is this a routine thing? I am a small seller but in the last 2 months I have had 2 nondelivery claims. I have tracking on delivery and both claims were dropped or denied by ebay after confirming delivery via USPS tracking. That is all well and good. ...

Let's eBay, a platform take the well being of the Earth serious than everyone else !

It's all about how eBay should do shipping ! I believe now is the time to think about get the proper shipping mechanism throughout the community which reduces the carbon footprint and plastics when shipping. I hope we should upgrade eBay as the best ...

I got the wrong product

Hi, I made an order for an item. Iphone xs and it was sent with usps priority mail with its label but it arrived in a fedex package so when I uncovered the package I had clothes. What can I do in that case?

Does anyone have a phone number to reach a live eBay customer representative

Does anyone know a direct phone number to reach a live eBay customer representative....... I am having a ongoing problem with a seller and need to speak with a live person to inform them as to what has transpired.

Possiblity of more shipping probs

Dejoy Dejoy, it appears that more shipping prods are on the harison See link below: https://elmoudjaweb.com/how-louis-dejoy-plans-to-sabotage-the-postal-service-once-more-jaweb/

eBay bulk printing capability

I used to print 100 labels on ebay bulk printing system but from few weeks ago, It started print only about 20 labels only. Do you guys know why this happens?

Shipping to Texas/delays...

Shipped something to Texas several days ago. I haven't seen an update on it for 3 days now. It was supposed to be delivered yesterday so it's late. On the flip side, I ordered something from AZ several days ago. It was also supposed to be here yester...

Bulk Label Printing Capped at 20 labels

Anyone else having issue with bulk label printing? A few weeks ago my bulk label started capping me at 20 items. It used to allow unlimited items to print using the bulk label option.

QR code for shipping

I have already purchased a printable label. Now my printer has laid down and I cannot print it. Is is possible to generate a QR code from that purchase? Or do I need to cancel that label and generate another one requisiting the QR code? Thanks for an...

Reoccuring USPS Nightmares....

So it looks like its Christmas all over again. I realize there is terrible weather around the country right now...I currently have about 25 packages that are literally 1-2 days past the delivery dates (with no movement in the past 3 days) and 4 custo...