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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Buyer wants a refund

I sold a football card to a Buyer whos is now asking for a refund after having the item for four weeks. Stating that their is flaws on the card this and that. When I clearly stated in the posting that the "BUYER IS RESPONSIBLE FOR READING DESCRIPTION...

I wonder if USPS delays are causing buyers to leave ebay/sellers

I've recently gotten a slew of packages tagged as "delayed, arriving late". Many of them were shipped out from 2/22 - 2/28. This recent delay started after the Covid holiday delay which I believe ended for me and all of my delayed packages on around ...

Help

can someone help me? I order a collection car in November, had to be with me in the second of February. the sell men told me that in was stock, he could help me and close de conversation. and know mi order doesn't exist ( I have pics of the detail of...

Memphis TN delays?

Shipped out Feb 16th OHProcessed sorting hub Akron OH 17th and this is it, no more scans. Buyer opens INR case (i honestly didn't realize it wasn't delivered untill after the case was opened (today)) Destination is Memphis TNDo you guys know if there...

Item damaged in shipping.....how?

Hi there!I'm hoping other sellers can give insights into a situation I've recently experienced..... A buyer contacted me regarding a vintage train set locomotive he won in auction and said was damaged upon arrival. He included photos of the damaged l...

Can not print shipping label?

Have not sold on Ebay in years and this experience isn't convicting me to do so again. I have a paid for label for USPS and the label will not print , it keeps looking for thermal sticky I think. Ebay info says you do not need sticky paper and it wil...

Refund item ang byer got it

Hello. Ebay refunt my byuer and nowhe get the items. The case is 5259422834. How i sent him request to pay

eBay labels

Why does eBay accept a buyers address that exceeds 40 characters on an address line, and then tell sellers if they change it they will lose seller protections? I won't risk changing it, and I have cancelled or lost sales because of it. Shouldn't this...

Not able to purchase and print UPS label 3-10-2021

Anyone having problems with printing UPS labels today?

Are there any tools to help set up shipping rate tables and surcharges for states?

Is there any tool available where I can enter in my current location and then see the cost to ship to different states or something of the sort? I'm not even too sure how rates are calculated for first class or priority, but I do notice an increase o...

Resolved! damaged it transit

hello all. I have a buyer whose purchase from me showed up at his place as a damaged empty envelope being that the item was under $10.00 I would just like to refund him. Im thinking to have open an item not as described case & refund from there. Any ...

Best way to ship internationally

I ship small inexpensive items under 3oz. Before I shipped trough PayPal for under $5.00 and now I have to ship through Ebay and minimum sipping is $13.00. Anyway to ship internationally for less?

How to I give negative feedback over a requested return that timed out?

I purchased a replacement cover for my food processor from a seller whose description indicated returns were accepted. When the cover arrived, I saw that is was too tight a fit and couldn't be used.I had a dialog with the seller about this and since ...

Shipping International (First Time)

Hi,I am rather new to selling on eBay and I just had my first sale to an international customer. The buyer selected USPS Priority Mail International Padded Flat Rate Envelope as the shipping service. I am still waiting for the padded envelopes to arr...

Resolved! What happen if I refuse to pay custom fees for an item.

Hi, I'm in Canada and seller is in USA. The description didn't mentioned that I had to pay custom fees. Of course I was expecting to pay custom fees I'm not new at buying online. Paid the item 3875 USD and the custom fees are 745 CAD. I don't want to...