Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Item arrived after I received full refund

I bought an item and the seller removed it from the listing so I was a bit worried. They provided a tracking number but it just said that the shipping label had been created. It was this way for 3 weeks. At this time USPS said the label had expired s...

Resolved! Issued First INR Refund Today

I issued my first and hopefully only refund for a INR today. I shipped out 6 packages with scans on 12-16-20 and 2 of the 6 are still floating around out there somewhere. When the 10 day mark got close I contacted the 2 buyers with my apologies and a...

EBay international shipping service

Hi,Wondering if any sellers are having the same issues with lost packages using the eBay international shipping service. This is the second time this month where I experience the same scenario. Two different customers, one in Spain, one in Brazil pla...

Shipping Backpack

Hello... I'm trying to ship a backpack can somebody help me with ideas on how to do that

Ebay was going to protect us? Seller level just dropped.

Ebay notified me yesterday that my seller level has been reduced to "Above Standard". Didn't they say they were going to protect us? My drop happened entirely due to the USPS shipping delays. No other aspects of my account are at anything less than t...

User avatar by Adventurer
  • 238 Views
  • 7 replies
  • 1 helpful

Resolved! packaged marked as "RETURN TO SENDER PROCESSED"

I have a question about what to do in this situation. I bought something that was marked as "Return to sender processed" due to having an "Insufficient address." I checked the zip code and noticed that it was sent to a different area, 92119, instead ...

User avatar by Adventurer
  • 4755 Views
  • 2 replies
  • 0 helpful

Not Wanting to get Product Returned to her

I told my buyer that there was something wrong with the Caswell-Massey hand cream. It smelled "off". She was glad to refund my money but did NOT want the product back. So I don't really have anything to send back to her. Here is a copy of her email t...

Extra Shipping Charge

Hello, I am new here and just shipped out my first item; the buyer paid for shipping. I paid for the label, which I know gets reimbursed by them, but when I went to the post office I paid $2 to ship it out (I know now that I can do it free with USPS ...

Raising prices?

This is not shipping question. This is a seller question. I find myself raising prices EVERY OTHER price increase. I think i can afford to not to raise my prices this time around. Just curious. Are most of you raising you prices to reflect the recent...

User avatar by Superstar
  • 470 Views
  • 19 replies
  • 0 helpful

Bought a car stereo, it is broken

I open a defect return..get a label. Seller emails and pleads with me to open the unit and make internal repairs (it may be a loose wire). They acknowledge it is broken. Not too comfortable doing that. Can I still send the item back? Or I need their ...

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