Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! shipping a large package

I did not set up shipping on listing. Item is now sold and I'm trying to print a shipping label. I've entered the box size and weight and checked the FedEx opting. The shipping label reverts to small flat rate envelope. Any help?

Resolved! Printing labels

My printer just died. I have packages to ship...How can I ship and still use ebay discount prices?

remove, bottom: Feedback to seller

Most of the time it takes between 45 ... or more then 60 days for the parcel, to arrive, from China to Denmark . When I will give a Feedback to the Sellers, I can´t, eBay have delete the bottom: Feedback. So I must use: Contact seller an tell, I have...

Gas shortage potential of causing shipping delays/loss etc?

In light of the current contrived gasoline/fuel shortage I feel that shipping anything at this time could conceivably end up lost or stuck in the system, many down south have already closed down gas stations, but I also have strangely yet to hear a p...

How to contact eBay when couriers are blaming eBay for wrong emails of consignors/consignees?

Four parcels are "on the road" from Germany to Finland since March 4-9th. They had arrived to the pick-up address, however they have not been delivered, they have been automatically returned without arrival notification; neither the consignee nor the...

Send two packages global shipping program

I just shipped something with the global shipping program but when I was packing it accidentally dropped one of the parts! It’s kind of important for the item so I contacted the buyer and asked if they want a partial refund or for me to ship the drop...

Resolved! How do i refund for inr under these particulars?

I sold an item Apr 1, shipped Apr 2, from CA to DE. Item has not arrived. Missing mail search opened but item not found. Buyer is in Hong Kong. Shipping address was freight forwarder. I am in managed payments. Buyer and I have been in contact. I want...

ALERT!!!!!!!!!

ALERT!!.. ALERT!!!.......DO NOT SHIP USING USPS!!! PRIORITY SHIPPING NO LONGER EXISTS!!! THEY CHARGE FOR PRIORITY SHIPPING, AND DO NOT DELIVER!! USPS IS A FRAUDULENT ROGUE ORGINIZATION WITH NO RULES OR REGULATIONS!! THEY DO NOT GIVE REFUNDS, AND THEY...

Buyer paid for USPS Parcel Select Ground

Buyer brought a few of the items I sell and the weight of the items came up to more than first class shipping allows so they chose USPS Parcel Select ground over priority mail. Ebay only shows up Priority mailing for the package. The package is 8"x6"...

International GSP buyer recieved item and it was damaged Global Shipping Program

Hi,So a buyer received the item damaged and filed a refund request along with photos. Item was sealed and in perfect condition when sent, but they received the case cracked, broken and no plastic wrap. In the claim it does state for me to wait until ...

Next steps--wait for INR to be filed or contact buyer first?

Hi all, I am a seller. Questions towards the end of this post. I sent out a package 4/26 via Priority Mail to Cleveland, Ohio. Sale was $160. Item cost me $100. It looped around various distribution centers in my state before getting to the Priority ...

Resolved! (when) should I open an INR case?

Hello, I bought an item on 4/20/21 and paid right away via PP. EDD 5/4/21. On 5/1 I sent an email to the seller asking for a tracking # (I knew I wasn't home that day and wanted to make arrangements). No reply. On 5/5 I sent another email informing t...